Just returned yesterday from the Atlantica. Stayed 1 week in 2 rooms with my wife and 3 children (19, 16 and 8 yrs). Was worried when I read the latest reports on here but the poor ones were very harsh. The hotel shuts on the 19th Nov for refurbishment for 2 months; I don't know what they are going to refurbish as we all thought the hotel was spot on. I did ask and even the guy on reception was unclear and said maybe this, maybe that.
Weather wise it was around the high 20's every day but some days were quite cloudy and overcast which of course is Mother Nature and not Thomsons doing. All staff are friendly from the pool guy right thru to management. Nothing is too much trouble and I did not hear of any complaints or whinges while there. If I was to be critical it would be of my own indecisiveness as I simply could not decide what to eat. The food is brilliant with great choice and selection which must be able to suit everyones taste in someway; if someone complains about food here then they are way too picky to be going on all inclusive packages with tour operators.
The pools are not heated which is the case in most resorts and the lower autumn temperatures meant that it was a little chilly getting in. I believe there are 5 or 6 bars which serve from 10.00am in most cases. We never used all of them, but the swim up one with the submerged garden chairs was a favourite of ours as it was just so nice whiling an hour away with sun beating down and a cold beer at hand. The waitress often pulled refills without asking when she saw you were nearly finished.
We have never returned to a hotel for a second holiday as we prefer to try new experiences elsewhere but we are talking about going back to Atlantica as we enjoyed it so much. This was our first trip to Cyprus also but will not be our last for sure.
If I were to offer criticism it would be for the Thomson's flights as they had that easy jet/ryanair feel to them. I'm probably being a little snobbish here but I like to be served a meal at my seat and have a drink (dont care if I have to preorder the meal). We were in row 8 and 9 last night and they had run out of a few of the microwave options by the time we were offered service (chips being one of them). Still managed to spend £65 on food though.
The only other whinge is nothing to do with the hotel or Thomsons but it regards one of the "restaurants" at Newcastle airport called "real food" in departures, the name is a total contradiction to what it actually serves; very expensive for mass produced stooge! rant over.
Atlantica Aeneas is 5* and we recommend it without reserve; go and enjoy.
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- Also Known As:
- Hotel Atlantica Aeneas
- Aeneas Hotel
- Atlantica Aeneas Resort
- Atlantica Aeneas Ayia Napa