We were aprehensive about staying at this hotel after reading the reviews which turned out to be very accurate. We arrived at 1 in the morning and straight away noticed rubbish everywhere in the reception, we then prepared ourselves to go to our room, which in all fairness could have been worse. The bedding seemed mostly clean, the bathroom was bearable (no toilet roll though- you do have to ask), we did have a few ants. The safe had been pulled out of the wardrobe so we went down to reception to ask if there was anything we could do about it as it defeated the object of having a safe if someone could just pick it up, but the receptionist didn't seem to understand our problem. Thankfully the rep was there and it was sorted the next day. We also had no toilet roll so we went down to reception again but he said there was none left and shrugged his shoulders so we took the box of tissues that were on the desk. The pool is really dirty - the rep said it was because people went in it overnight so it never had chance to clean but by the end of the holiday you could nearly see the bottom. There are a few cockroaches about but we never had any in the room, we did see a rat by the pool once aswell. We had read a review which said there was glass in the pool - there was. After a couple of days in the heat you do cave and go into the pool, my boyfriend stood in a shard of glass about 5cm long, the cut wasn't massive but was quite deep and he did bleed alot, we went to our favourite incompetent receptionist who came out to the pool area, said 'are you sure it was glass', stood next to the pool for a couple of minutes looking confused then made a sign which said 'pool closed - glass inside'. The next day we asked him if it was out as the sign had gone, first he said he didn't know then came up with 'oh yeah it is out they scuba dived last night to get it out'. The receptionists in general don't seem to have a clue what is going on. When we had approached the rep about the state of the hotel he basically said thats how all club 18-30 hotels are ie crap. Also the location isn't the best, about a 20minute walk to the strip/centre but we never got a taxi, always walked which wasn't that bad as theres loads of shops along the way, there is also a best buy supermarkert about a 1min walk from the hotel which was good - really cheap, alcohol wise 99cents for a bottle of beer etc.
Just don't stay here, believe the bad reviews, spend a little bit more and go somewhere nice :)
Don't stay here :)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.