We visited in August 2011, and we loved it. All the staff are friendly, and they will help you with any request you might have. The rooms are clean and well maintained. The children loved Lollo and Bernie, they could not believe their eyes when Lollo and Bernie visited our apartment. The show at night was also hugely popular, we all enjoyed it even though we have seen the show in Mallorca.
The food is good, especially the Greek Buffet. The supermarked had freshly baked bread and pastries every day.
All things considered we think it was a fantastic family resort, and will visit again.

Have visited this resort two times together with my family (ages 12-80).
This is not only a resort for family with small chidren, even teenagers and retired people enjoy it.
The beach at Sandy Bay is close to the resort and nice.

This was indeed a perfect resort for a family vacation; good appartments, very good restaurants, perfect breakfast, clean and warm pools, Sandy Bay Beach right outside the resort... you name it! I highly recommend this hotel and its friendly staff.
A tip: Ask for an appartment with balcony or terrace towards the garden or pool and not towards the nearby road/parking lot. We stayed in a 1-bedroom Family Appartment (no. 760) which had an excellent location towards the garden and with the balcony to the East, thereby avoiding the afternoon and evening sun (at that time of the day we have had enough sun!)

The hotel provides a protected community feeling and a relaxed atmosphere and is perfect for families! Large pools for all ages, including a shaded baby pool! Lots of entertainment for the kids and everything is designed for traveling with children, restaurants, menus, apartments, playgrounds, childrens club etc. But you also find a Spa and a gym for the parents.

The only disadvantage with this hotel is the location. It is quite a long walk into town and about 10 minutes walk to the beach. Therefore it is easy to get stuck at the resort and then yout can get a little bored of the local restaurants quite fast...

To summarize, this is paradise if you travel with children, but if not, perhaps you should consider a different hotel, at least during the high season...