After eating here on 4 previous occasions we returned with our friends for dinner. There were 8 of us in total, 4 adults and 4 children, 8 yrs. 9 yrs. 4 yrs. and 3 yrs., we all ordered the picanha which is barbecued steak on skewers served at the table. The owner took the order and as always we paid full price for the adults, half price for the older children and no charge for the toddlers (on her recommendation) the food was excellent as usual. When we received the bill we were surprised to see that we had been charged for 4 half portions as well as 4 whole portions. Upon querying the bill with the owner we were informed that our younger children had eaten a lot of steak so in her opinion it warranted the extra charge!!!! My partner discussed with the owner that this was not what was agreed at the time of ordering and was unacceptable. Very hostile attitude from the owner which ruined a lovely evening. The total bill was €180 and the sad thing is that we would have left a € 20 tip which would have covered the ridiculous claims by the owner that the 3 and 4 year old had eaten too much steak. Needless to say we won't be returning or recommending Figueral to our friends and neighbours in Portugal.
If you own or manage Figueiral, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.