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“Air of opulence” 4 of 5 stars
Review of Althoff Grandhotel Schloss Bensberg

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Althoff Grandhotel Schloss Bensberg
5.0 of 5 Hotel   |   Kadettenstrasse, 51429 Bergisch Gladbach, North Rhine-Westphalia, Germany   |  
Hotel amenities
Ranked #1 of 16 Hotels in Bergisch Gladbach
Salisbury, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Air of opulence”
4 of 5 stars Reviewed February 15, 2013

I stayed at this hotel in February 2013 while attending a conference.

It has a magnificent facade - it looks fabulous from the outside - and is rather nice inside, as well. It's on a grand scale, as befits a 'Granhotel' - speculation by one of our party that the family of the original builder may have died out because he could never find his wife's bedroom...

My room was pretty magnificent and even had a telephone by the toilet! Very handy if you run out of loo roll.

But strangely it was not warm - the heating had not been turned up. Once I found out how to do it, all was well but it was a slightly jarring experience - wonderful furnishings in a sumptuous room and seeing one's breath hanging in the air! Food was from the standard menu and was fine. Breakfast was OK - the sausages were as good as one would expect in Germany although they seemed to have prepared the bacon to American tastes: crispy to the point of disintegrating as soon as you looked at them.

An astonishing situation in an expensive hotel - there was NO Wi-Fi in the bedrooms, although they said it was being fitted during March. You could get 30 minutes' free Wi-Fi in the Reception area but if you wanted all-day access, you had to pay for it - @ €17. Come off it, guys, I pay less than that per month for my home connection, including Wi-Fi. That's a bit cheapskate: you get a better deal at Travelodge.

Anyway, overall: a pleasant interlude in a wonderful setting. It looks great and the view out of the bedrooms windows is generally fabulous. Sort out the minor niggles that really should be beneath a grand hotel and you will have a memorable offer.

Room Tip: All the rooms are good.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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385 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Sliema, Malta
Top Contributor
50 reviews 50 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 11, 2013

Top quality, attention to detail. You feel pampered. Spa big enough and well equipped. The 'Enoteca' Restaurant is top notch, hence book beforehand. Two things to improve: a) Free internet b) Poor English spoken by one particular employee.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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athens
Top Contributor
78 reviews 78 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 2, 2013

the elegance of the past with modern amenities, an incredible over a century old building and a three star Michelin restaurant together with spa amenities. Great experience although I was there on a business trip

Room Tip: make sure your room is one of the larger ones. Front side view is essential
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beyrouth
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 5, 2013 via mobile

Very nice hotel, breakfast is great, rooms are clean and spacious, bathroom is very nice. Unfortunately there are no wifi access in the rooms. You can access wifi in the lobby but it is veeery expensive: it should be complimentary. Parking is also expensive. Garden is excellent for kids. Baby sitter is very nice: kids liked her. 10min away from Cologne which is aceptable.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirabel, Quebec, Canada
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 1, 2012

We stayed here for a night during our honeymoon. After arriving, we were sad we had only booked one night.

Our room was gorgeous, spacious, and the shower was to die for! We also had an amazing view of the city (see pictures). When we checked in, we were walked to our room by the front desk clerk to make sure it was acceptable. I really liked this. Made me feel special. :)

The funny part was, there were two twin beds about a foot apart. For some reason it had that request on our reservation, no fault to the hotel. They quickly pushed them together for us, and I have to say, I'm now considering this arrangement for our own home! :) I felt like I got to sleep with my husband, but got my own set of blankets,and didn't feel him flopping around in the night!

The front desk called up after we had time to settle to make sure everything was okay.

The breakfast buffet was good. I recommend trying the hotel's own line of jams, I fell in love with them. And there was champagne! The only downside was that I felt a bit under dressed in my sweats, as most diners were business men and in suits. You might want to throw on a pair of jeans before heading down, but there is no technical dress code. So wear what you want!

The grounds outside the hotel are gorgeous as well. We are hoping to go back and visit again sometime!

Stayed October 2012, traveled as a couple
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Tianjin, China
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 15, 2012

impressive place to stay this castle overlooking the cologne valley. we stayed one night, but we were missing the last dip of exclusive taste at this place - maybe we need to book the suite next time haha. the gourmet restaurant is really nice and hard to match in the cologne and duesseldorf area.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Top Contributor
115 reviews 115 reviews
114 hotel reviews
Reviews in 77 cities Reviews in 77 cities
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed October 11, 2012

Chose to stay here on reputation and the fact that we were dining at Le Vendome next door and always nice to be able to stumble to the room after!!

The outside of the hotel is magnificent on approach and continues on the interior.

The welcome was fine but a little austere. They were pleased to tell us we had a room upgrade but when we got to the room we discovered it no longer had a view as our booked room did. They did not seem so keen on correcting this other than noting in the booking that in the future not to upgrade us - hmmmmmm!!!

The room itself was fine and in a "Laura Ashley" style. The batroom was narrow and filled with marble and gold touches - not really my thing.

There is no wireless internet access in the rooms as there are no repeaters fitted. This is not mentioned when they hand you the code for the internet at reception - big fail! It is available by wire in the room or wireless in the public areas. Not good enough in a five star hotel these days.

The only real positive part of service was the next day when we had overslept and missed breakfast. The F&B Manager kindly organised a small continental breakfast in the lobby bar. This was perfect and just enough.

I strongly recommend the restaurant (Vendome) which is outstanding but I would give the hotel a miss.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Althoff Grandhotel Schloss Bensberg

Address: Kadettenstrasse, 51429 Bergisch Gladbach, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Bergisch Gladbach
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 16 Hotels in Bergisch Gladbach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Althoff Grandhotel Schloss Bensberg 5*
Number of rooms: 120
Official Description (provided by the hotel):
In a truly fantastic location, high above the Cologne lowlands and with a wonderful view of Cologne cathedral, one of the largest baroque palaces in Europe awaits you. It is the spirit of history that fills and enchants the 5 star Althoff Grandhotel Schloss Bensberg. The multitude of details from times long gone still tell tales of unique people and moments that characterise this building so much: Goethe and Beethoven, as well as Napoleon and the Medici family resided here. But today you can enjoy stylish luxury in the magnificent, historic chambers and in unmistakable Althoff ambience. Supplemented by personal service, Joachim Wissler's 3-star cuisine in the gourmet restaurant Vendome and a Beauty & Leading Spa that satisfies even the highest demands. ... more   less 
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Also Known As:
Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
Grandhotel Schloss Bensberg Cologne
Grandhotel Schloss Bensberg Hotel Cologne

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