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“Just a random business place” 3 of 5 stars
Review of Mercure Hotel Frankfurt Eschborn Ost

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Mercure Hotel Frankfurt Eschborn Ost
4.0 of 5 Hotel   |   Helfmann Park 6, 65760 Eschborn, Hesse, Germany   |  
Hotel amenities
Ranked #1 of 7 Hotels in Eschborn
GreenLeadersBronze level
Silver Spring, Maryland
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Just a random business place”
3 of 5 stars Reviewed January 18, 2014

Rooms are pretty ok but I wouldn't go there with friends or family. It is very business oriented, don't expect to much service (except in the morning when staff enters your room without permission and even though you placed the don't disturb sign - that is definitely too much service and happens quite often). They offer everything you need for business purposes including early breakfast, printer service and laundry. Internet access is free and fast, no complaints regarding food.

Stayed January 2014, traveled with friends
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147 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Woodbridge, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 17, 2014

We stayed at the hotel for a short break in Germany. It is clearly a business hotel and was subsequently very quiet. We booked adjoining rooms and were very happy with the accommodation. The hotel definitely lacked some atmosphere but it was clean and reasonably priced. The staff were all very helpful and the breakfasts were fresh and varied covering all the basic 'short-breaking' family needs (cereal, fresh fruit, meats, pastries and of course cooked elements like eggs etc).

The direct area of the hotel is mainly offices but there is a massive supermarket (with some eateries) within a few minutes walk of the hotel, this supplied our dinners as there was no cooked food options available in the evening in the hotel. I was aware of this before we went as the restaurant/bar was closed over the Xmas period. The helpful staff did open the bar area for me to watch the Arsenal/Chelsea game on Sky though.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review, March 20, 2014
Dear guest,

We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback.

We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to welcome you again in our Mercure Hotel.

Kind regards
Your Mercure Hotel Frankfurt Eschborn Ost
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed December 12, 2013

Standard hotel,friendly staff,good breakfast,standard rooms.
A good price/qulity choice.
Standard hotel,friendly staff,good breakfast,standard rooms.
A good price/qulity choice.
Standard hotel,friendly staff,good breakfast,standard rooms.
A good price/qulity choice.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 11, 2013

Second visit to Frankfurt with family and this hotel is a good choice if you have a car. Although they charge for use of their car park you can park outside in the street for free and it is a very quiet business area especially at the weekends.
Main reason for booking was a outdoor pool which is a rarity in Frankfurt, and although small it was very welcome with 40C temperatures, also a neat beach area with cabana chairs and loungers - great for kids. Room was OK, buffet breakfast was included and fine although not so extensive as most, nice that you could sit out beside pool although there were a few wasps and bugs about when we stayed so inside was better. Couple of good supermarkets nearby and only ten minutes to downtown Frankfurt. Staff very friendly and reasonable english spoken.
Only annoyance was that by leaving booking until last minute we would have saved significantly in the Accor Hotels sale.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pescia, Italy
Top Contributor
58 reviews 58 reviews
57 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 27, 2013

This structure is located in a business/industrial area North of Frankfurt with nice glance on the field which are all around, so to ensure you tranquility even being near to your business destination. Because it looks like being generally more a proper hotel for business purposes, meetings, seminars etc rather than for families or tourists. The hotel is very close to the motorway, so easy to reach but the close proximity to another hotel of the same group with similar name makes the traceability a little complicated. Once on the spot, You find a smart complex, very clean and well organized and freindly personnel to help in any convenience. Restaurant is offering a good variety of local as well as international cuisine well presented and stimulating the appetite. I experienced only a little problem with WiFi in the room: perfect working in the lobby, no acces in the room (though perfect presence of signal, problem some incomprehension int he setup). Price is not cheap, any single service (restaurant, parking,...) is well charged, but at the end worth for an enjoyble stay.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 27, 2013 via mobile

I have been pleasantly surprised by the great food at the hotel, and the wait staff at the restaurant. Rooms are typical for business (bring conditioner for your hair, ladies. They have a shampoo/conditioner in one that is un-impressive.) One pillow on the bed but other hidden under tv. Which makes no sense. Cheap internet (9euro a night) but don't understand why if they cater to the business traveler this isn't just included. Good value overall, though.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Naples, Italy
1 review
4 of 5 stars Reviewed April 7, 2013

Good rooms, spacious, luminous and comfortable. The courtesy tea/coffee bags in the room are always welcome. Although a little tight, the bathroom is efficiently furnished with all necessaities. Three stars to location is not intended to downrate. For business purposes this site must be quite good, but we were on family visit. Totally, it was a very comfortable stay. And, at a very good price too.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Frankfurt Eschborn Ost

Address: Helfmann Park 6, 65760 Eschborn, Hesse, Germany
Location: Germany > Hesse > Eschborn
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Eschborn
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Ost 4*
Number of rooms: 224
Official Description (provided by the hotel):
The fully airconditioned international 4 star Mercure Hotel Frankfurt Eschborn Ost has 224 rooms with WLAN, parking,outdoor pool, restaurant, bar, terrace.In Eschborn Ost, Helfmann Park, on the doorstep of Frankfurt and in the foothills of the Taunus region with views of the city skyline. At the NW junction of the A66, A5 and A648 motorways. City centre 8 km, exhibition centre 7 km, airport 13 km. Eschborn Business Center close by. 510 sqm of function rooms for 300 people. Free shuttle to S Bahn train. ... more   less 
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