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“Good restaurant, clean, OK Hotel” 3 of 5 stars
Review of Mercure Hotel Frankfurt Eschborn Sued

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Mercure Hotel Frankfurt Eschborn Sued
4.0 of 5 Hotel   |   Frankfurterstrasse 71-75, 65760 Eschborn, Hesse, Germany   |  
Hotel amenities
Ranked #3 of 7 Hotels in Eschborn
Tampa, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good restaurant, clean, OK Hotel”
3 of 5 stars Reviewed May 31, 2011

The restaurant has some real good food. The breakfast is decent, but repetitive. After hours and on the weekends, the choice is limited, as they dont really have snacks or drinks available when they're closed.
The rooms are small. The queen beds are made of 2 small beds pushed together instead of 1 larger mattress. This makes the bed unusable in my opinion, as nobody wants to lay in the center. Also, the pillows are very uncomfortable, they're like giant marshmallows, way too big and puffy to my anywhere near comfortable. Also, the TV is old, doesn't have many channels, and frequently has issues.
The staff is really great, from the front desk to the restaurant, everyone is friendly and helpful.
Finally, it's the only 1 in the area so if you need to be there in Eschborn, this is the most convenient place to stay.

  • Stayed June 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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74 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 4, 2009

This hotel gave me a pleasant and warm welcome. It is spacious and well-designed with a lobby bar leading into the restaurant. This came after a terrible experience in Thon Hotel Brussels. The room was clean, big, nice bathroom, mini-bar and a comfortable bed.
The food was good, although the service was a little slow- like all 3* business hotels these days, the barman doubles as a waiter in the restaurant (I hate that!! Both places get poor service and the poor employee gets stressed.
This hotel is generous in the small things and great value for money.

  • Stayed December 2009, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Paris, France
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 9, 2009

I just spent 1 night there in July but I was highly impressed by this hotel. Usually, I don't expect much from a chain hotel - even if I often choose chain hotels for my business trips as they guarantee at least a certain quality.
This hotel has been recommended to me by a colleague so I booked there. Location is in Eschborn, a little outside of Frankfurt but with good public transfer so no issue there as I was by train (You'll find free busses from the commuting train station to all locations in Eschborn but this hotels was just 10 min away - easy walking distance). Many international companies are situated in Eschborn and the hotels there are prepared for international business travellers.
I got a warm and friendly welcome arriving late in the evening, I could even choose my room preverence (not ususal practise for just one night stay).
The room was a standard room, not very spacious but everything done with nice, relaxing and warm colors which gave the standard Accour group hotel room a kind feeling "like home". Room and bathroom were spotless clean, shower gel, body lotion etc fresh and nicely arranged in the bathroom.
I went down to the restaurant looking for some food (as I wrote, it was quite late in the evening) - no issue there, good choice on the menu but I was asking for some vegetarian food. The chef recommended some veggi options I could choose from which were not on the menu and after a short while my food arrived - all freshly cooked, friendly served and really delicious. And this was really outstanding as I never expect this kind of extra service and high quality, especially not from a chain hotel (where I usually end up with a salad and some bread).
This area of Eschborn has no nightlife, just office buildings and hotels, so it was very quiet from the outside and I could sleep very well, even with the window open.
Breakfast the other morning was excellent and I could start the day very relaxed.
Overall, I highly recommend this hotel. Both quality and service are setting benchmarks for business hotels (not only for Mercure I guess). I know that just one night stay doesn't say everything about a hotel but I'll come back to this place next time to compare :-)

  • Stayed July 2009, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reston, VA
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed September 4, 2004

Recommended. Located in the business district of Eschborn, it is walking distance to the local train station. This hotel mainly serves business travelers and those attending trade shows (train is direct stop to Trade Show). On weekends, you will see more bus groups (arriving late and leaving early). Staff was quite eager to please. Rooms are a bit smallish but quite comfortable. Bathrooms are fairly large and extremely well lighted. Maintenance throughtout appeared to be good. This property appeared relatively new. Food in the restaurant while nothing exotic was quite well prepared and enjoyable. Train travel to the city center is ~ 15 minutes, ~ 5 minutes to trade shows.

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Additional Information about Mercure Hotel Frankfurt Eschborn Sued

Address: Frankfurterstrasse 71-75, 65760 Eschborn, Hesse, Germany
Location: Germany > Hesse > Eschborn
Amenities:
Bar / Lounge Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Eschborn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Sued 4*
Number of rooms: 125
Official Description (provided by the hotel):
The 4 star Mercure Frankfurt Eschborn Sud offers 125 modern, airconditioned rooms with desk, telephone, fax, modem connection, high speed Internet, cable and pay TV, minibar and safe. The hotel is located in the foothills of the Taunus region in the Eschborn Sud industrial area, home to a number of major companies. Only 7km from the exhibition centre, 9km from the centre of Frankfurt, easily to reach by train. Bar, restaurant, 2 meeting rooms, public basement garage. WLAN available in some areas. ... more   less 
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