we stayed at aurelio for 4 nights end jan/feb.
almost a 5 blob hotel ( which we don't give out very often..)
the staff were universally outstanding. totally multi-lingual, polite, helpful, going well beyond the call of duty. They knew who we were, any request smoothly dealt with. We had problems getting home due to bad weather in the uk but they sorted it out in a heartbeat. Fantastic.
location superb, right on the piste with lovely views
newly opened, great decor and very comfortable
any gadget freak would be happy for days - the rooms need a licence to fly them they are so high tech - entertainment system with films ( in multi-languages), weather, connection for your ipod
amazing chef - food fanastically cooked
did I mention the staff were outstanding?
room pass magically turns into lift pass - very clever
Our party had spa treatments which got rave reviews
spa also got rave reviews
comfy beds, nice pillows!
they give you chocolate cake to take home!!!!
niggles - and they are small niggles, although at these prices I feel its only fair....
- far too hot - had to leave the balcony doors open all night so froze water in glass by bed!! even with the heating in room at minimum we boiled
- food too fancy for 4 nights in ski resort - although great for a michelien star hunting chef it sent us into the village hunting for steak and fondue after 2 nights
- wine list: good or bad, depending on the fatness of your wallet, but with the pound exchange rate we almost went teetotal - there was nothing at reasonable levels
- no kettle or hot drink making facilities in the room. We may be peasants but I object to the hassle of arranging room service ( never mind the cost) when I want a cup of tea... why do top hotels do this? would you rather a) make a phone call, wait 10minutes, make sure you have sufficent clothes on to open the door and drink a drink cooling down from the long walk or b) plug in and pour?
- 2 shower caps, a nail file but no bubble bath or hair conditioner. I know Im spoilt, but this is north island and ulusaba prices, and I expect their amenities
overall, lech is lovely - very pretty, rather expensive. Great for intermediate skiers but they don't like snowboarders( I felt a second-class citizen and had to unstrap on countless pistes to walk). Experts will run out of challenges unless off-piste conditions are good
please mesage me if you need more info
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.