We came up to the north east for the chilli festival. We arrived Friday evening about 8pm, check in was quick and easy. The rooms are well,equipped, clean and the bed comfortable. Bathroom and shower re good. The pub attached to the hotel has great staff and the food is also very good, although basic pub food, steak, pie etc, but very nice.
On the Friday evening we had a bit of a wait for food as it seemed a lot people had arrived at once. Our waitress brought us some free drink and apologised for the wait. She was an excellent waitress as all the staff were, they were friendly, down to earth and spent time with their customers.
Friday night our sleep was broken by some rather noisy people coming back from a night out, including children at about 2am. Other than this we slept great.
All in all highly recommended.