After reading some of the mixed reviews, I took a gamble on The Emerald. As soon as I made the booking I knew I had made the right decision. The lady in the reception was friendly and alleviated any doubts that I had about the place.
As soon as we arrived we were in paradise, the proximity of the beach and the shops of Hasting street what more could you want? Our appartment was more than we imagined, it was spacious with all the modern conveniences required to self cater if thats what you are looking for. We had a large balcony area that looked out onto the river/ car park that was serene and surprisingly peaceful at night times.
Our holiday experience was made ideal by the friendliness and good old Australian Hospitality shown by the staff and in particular the night receptionist. She was very accomodating to our needs and did so with rapid response. She also had good knowledge of Hasting Street and where to eat or go out, as well as setting up sight seeing tours to Australia Zoo and bus trips into Maroochydore Sunshine Plaza. She was our li'll Aussie Gem as she went far beyond the call of duty to ensure that our holiday was a memorable experience. That special little touch is what has set The Emerald apart from anywhere I have stayed in the world and will definitely bring me and family back from the UK each year.
Nice One!
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