i was feeling positive when i entered the resort, beautiful garden and water features,well secured, good size pool, perfect location. When i entered our apartment I was again impressed with the size of the apartment and appearance so much so, that i ignored the fact that that there was a very obvious musty smell upon entering. I told myself that it needed some airing out and opened our balcony doors to do so. The balcony was large but our view was the building next door. We actually could not see the sky or the ground from our apartment (level 2). We tried to ignore this and focus on the positives, comfy large beds and quiet room. But then a horrible smell started coming from the kitchen sink so bad that I couldn't even drink water. I advised staff of smells and someone attended immediately to clean drains and air on. This fixed the kitchen smell but not the lounge room smell. Then the rain started and we were forced to stay indoors. We think that the smell was coming from the old itchy couch or grotty floor rug. It was revolting. We sat and watched tv holding our noses. Could not eat dinner in the apartment because of this horrible smell. I wanted to mop the tiled areas to remove sand and when I looked at the mop I didn't even want to touch it, don't know what was growing on it. Furthermore the pool was little use as being shorter 5 foot 2, and not a strong swimmer, it was too deep for me to go in and hold my toddler who can't swim at all. The pool was all one depth. Overall this resort has so much potential but room 38 which was supposed to be a superior refurbished room was very very disappointing .....gloomy and smelly.
- Official Description (provided by the hotel):
- Noosa's most spacious accommodation is located right in the heart of famous Hastings Street Noosa and in what many regard as the best non beachfront location.The choice of Classic (3.5 star) or Superior (4 to 4.5 star) apartments enable guests to choose the accommodation that is right for any requirement. Classic apartments are spacious and well maintained, whilst Superior apartments offer modern fit outs and furnishings. The Emerald offers original Classic or luxury Superior accommodation, combined with 5 star service and style.Set amidst this exquisite boulevard of savvy boutiques, al fresco eateries and fine art galleries, the Emerald Noosa is a hidden gem. Literally 100m away from the azure waters of Noosa's Main Beach and close to the Noosa National Park which offers a network of walking trails throughout 477 hectares of forest, heathland, clifftops, picturesque bays and rocky coves opening out to the spectacular seascape of Laguna Bay.The streetfront Cafe, Bar and Restaurant offer a great vantage point to view the action on Hastings Street. Enjoy the privacy that the design of this tranquil resort offers, whilst taking advantage of the magnificent location.Our professional, friendly team, are available to assist you with any recommendations you may require to make your Noosa holiday a getaway to remember. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Priceline, TripOnline SA and Tingo so you can book your The Emerald Resort Noosa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Emerald Resort Noosa Hotel Noosa