As a regular visitor to Noosa, and a Star Privilege Pacific member since 2001, I wanted to do something special for my daughters 25th birthday. My sister (also visiting), my daughter and I thought we would have drinks in the bar then have a lovely meal to finish off. Not living in Noosa, I was not aware Cato's no longer existed. Drinks were lovely and when we went upstairs for dinner, and I provided a Star Privilege voucher for dining discount, I was told by staff they could no longer be used as the restaurant is now leased to Peter Kuravita. The manager was called, and I explained this was not acceptable, as at the time I renewed the membership the restaurant had not changed hands, and since then no correspondence had been sent to advise differently. You cannot change the rules half way, I also explained each year I make sure the vouchers can be used at Noosa and the Gold coast as those are the most popular destinations I go to. We had only just come from staying at the Gold Coast and was advised there the vouchers could be used at Noosa. In the end the manager agreed to honour the voucher, as he knew I would have walked out, so warning to all other Star Privilege members to be aware they will try not to honour vouchers at lunch and dinner, but can use them for bar food and breakfast. We did have a beautiful meal, my sister had the curry snapper and I the lovely red emporer, and my daughter a beautiful eye fillet steak, all presented beautifully. Deserts were to die for, and we had a lovely young waitress who was fantastic, so apart from the voucher incident the food and service was fantastic. I would recommend this restaurant to anybody who wants to enjoy a lovely lunch or evening of fine dining at lovely venue.
We returned in the morning for breakfast (used voucher) and was delighted to see the lovely staff we know, Carol, Louise, Jaimie the chef etc, all who were wonderful and the food fantastic, Jaimie cooks a mean omelette!!!! Highly recommend the beakfast for the fantastic food selection and fantastic service.
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