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“Do Not Stay Here !” 1 of 5 stars
Review of Mantra French Quarter Resort

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Mantra French Quarter Resort
4.0 of 5 Condominium   |   62 Hastings Street, Noosa, Queensland 4567, Australia (Formerly Breakfree French Quarter Resort)   |  
Hotel amenities
Ranked #63 of 137 Specialty Lodging in Noosa
sydney
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Do Not Stay Here !”
1 of 5 stars Reviewed June 2, 2008

This hotel is SHOCKING! we stayed here last November - about 10 families together for a week - all of us had small children..I dont quite know how to begin as everything is a negative - we booked way in advance and requested we all be put in vaguely the same area - we also requested rooms on the ground floor as we have small children..a week before our holiday there was suddenly a note on the Stella website 'there will be MAJOR renovation work' the week of our stay - when we rang to check we were told 'yes there will be jackhammering and many lifts will not be operational' so it would be better 'to stay somewhere else' - but no offer was made. When we checked into the hotel the staff were sullen and unhelpful - I cant believe it claims to be 4 star - it resembles a kids holiday camp - really daggy, old fashioned and in utter need of MAJOR updating and improvements. we were given a key to our room and despite our requests we were on the 3rd floor in an area where the lift was not operational! great with a 9 month old baby. When we asked for help with our bags - this was refused. The week of our holiday was shocking - there was major drilling so bad that we could not even sit by the pool..our room was damp, unclean and the microwave and washing machine did not work - despite constant complaints to the unhelpful staff nothing was ever done..when we returned home we wrote several complaint letters to Stella but all we were given was a 50% off voucher to be used at another Stella resort - but there is NO way we would ever waste our holidays by staying in such a sub-standard resort ever again...honestly do not waste your money or your time by staying in this hell-hole....

  • Liked — nothing
  • Disliked — everything
  • Stayed November 2007, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Swedish first
  • Any
English first
Dubai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 2, 2008

My friend and I booked a two bedroom apartment at the French Quarter. Ours was one of the recently refurbished apartments and was very nice. The master bedroom has a jacuzzi tub with a glass enclosure with a separate toilet room. The master bedroom is enclosed with louvered doors, which could be a bit of a privacy problem. The second bedroom had two twin beds.

Decor was acceptable, but not luxurious. The washing machine and drier worked well as did all kitchen appliances.

The location was fantastic! Easy to stroll down the main Noosa strip for dining and bar hopping.

  • Liked — Location was extremely convenient
  • Disliked — Prepayment required for booking. Staff a bit snippy.
  • Stayed May 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 5, 2008

Just got back from Noosa after 4 night stay at this hotel,
It was in an ideal location, fronting on to Hastings street and close to the beach. The staff are very friendly and helpful.
We were originally booked into a newly refurbished unit with nice modern decor and new kitchen & bathroom etc., but unfortunately only view was of a blank wall of the block next door. We requested a change of location and were imediately moved to a lovely room overlooking the tropicai gardens and the lagoon style pool. Only about 50% of the rooms have been refurbished so far so make sure you specify a new room with an outlook.
The hotel is approx 50m from the main beach on the Noosa Heads end of Hastings street with good access to all the fantastic restaurants and shopping etc,
Overall a fine hoiliday and a very relaxing place to stay, we would definitely like to return to this hotel again.

  • Liked — close to beach & Hastings street
  • Disliked — Could get noisy when kids in the pool
  • Stayed May 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armidale
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 4, 2008

Having read many negative reviews, we rang the resort and were reassured that all would be in order when we arrived. Their system means rooms are allocated within 24 hrs of arrival so we were a little worried that we would not get a room which had been refurbished. We were told many are to be refurbished soon and they would do the best they could considering our concerns.

We were met by a spotless, well appointed unit with a bottle of champagne waiting for us in the fridge. The location is excellent and we were glad to look over Hasting St, rather than face the pool which I would imagine could get noisy and lack privacy, especially on the ground floor.

All in all I would recommend the resort but would advise to ring and get a reassurance that you will receive the type of room which is appropriate for your needs.

  • Liked — Location; Ease of acces to Hastings St and the beach
  • Stayed January 2008, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 15, 2008

Me and my partner stayed here for 2 nights in January, the pool looks really great, however if you are wanting to sunbake, there is not much chance as the pool is really shaded, which is great if thats what your after. The hotel also has hepas of free parking. We had a 1 Bedroom spa apartment, and the rooms are quite nice, with a lovely balcony which overlooks the pool, however I wouldnt actually call it a spa, its a corner bath in the bottom of the shower, didnt even use it. The rooms are a bit dates, but I heard they are refurbishing it soon, which will make all the difference. We found the staff really friendly and helpful during our stay though. The best thing about this place would have to be the location, it is at the end of Hastings Street, and not even a 2 minute walk from the beach...loved it
I would definately recommend this place for families though, it isokay for couples, only if you can handle heaps of kids in the pool.

  • Liked — Location
  • Stayed January 2008, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed November 25, 2007

this place is so gross: old, very tired looking apartments , carpet is disgusting and the bed did not look fresh.(nor did the bathroom).

The general feel was dirty. certainly nothing like the glossy pictures!!
the first apartment we checked in stank, the fridge( which was full of damp towels??) - had leaked onto the carpet. we were told it was because the cleaners had forgotten about it, (if that's meant to make to make you feel better...)

the balcony area was unkept and messy, basically you wouldn't feel comfortable sitting anywhere in that place.
i couldn't bare the thought of staying in there so we asked to be moved into another apartment .
the second apartment was even dirtier, with jam on the fridge door and cereal on the kitchen floor, so we walked straight out.

When i explained to the receptionist we wanted to be refunded because of their poor standard of cleanliness, she said the policy was no refund for cancellation!!
to cut a long story short, after complaining at reception desk in front of an audience of arriving tourists, we got upgraded into a refurbished apartment, which was nicer ... but then again, anything would have been nicer. don't go there unless you have a penchant for holidaying in other people's filth.

  • Liked — location
  • Disliked — cleanliness
  • Stayed November 2007, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed September 7, 2007

We wanted to go to Noosa for a Family holiday with the 2 kids.
We looked for weeks on the net to come across the French Quarter. It is so close to the beach and would highly recommend this as a location. Has parking below the resort.
I got to view some of the other rooms and they all look similar to the one we were staying in. The rooms were fine but starting to get a bit tiered but this was not a concern as we never spend much time in them anyway. The apartments a not the biggest in the area so make sure you request a down stairs unit as these are the best as they include a small court yard and its great for the kids. The pool is fantastic, best ever and spent hours here. They have a great kids pool ideal for 2-4 yr olds. We would go back and stay here again.
Make sure you go to the markets which are on a Saturday, its around a 15min drive away but can't recall the name...

  • Liked — The pool and location to beach
  • Disliked — The room size - but we could liv with that due to the location and outdoor living.
  • Stayed October 2006, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mantra French Quarter Resort

Address: 62 Hastings Street, Noosa, Queensland 4567, Australia (Formerly Breakfree French Quarter Resort)
Location: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 137 Specialty Lodging in Noosa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mantra French Quarter Resort 4*
Number of rooms: 130
Official Description (provided by the hotel):
Located on Hastings Street, Mantra French Quarter is the perfect place to enjoy a seaside escape to Noosa. Mantra French Quarter is set back from the hustle and bustle of Hastings Street yet offers direct access to the shopping, dining and entertainment hub, making it the perfect place to enjoy the best of Noosa. Mantra French Quarter offers self-contained One and Two Bedroom Apartments or opt to pay a little extra for one of our One or Two Bedroom Deluxe Apartments which have been refurbished. All accommodation offers reverse cycle air conditioning, kitchenette including a stove top, microwave, bar fridge, toaster and tea and coffee facilities, in-house movies and cable TV. There are also laundry facilities and a balcony or terrace for relaxing in the fresh air. At the centre of Mantra French Quarter is a pool, spa and sauna area with a children's wading pool that can be accessed from your room via pathways surrounded by resort gardens. Noosa's famed restaurants and shopping boutiques are literally on the doorstep, with beaches and the National Park just a short stroll away. Within the Sunshine Coast and easily accessible from Noosa is the world's largest sand island, Fraser Island as well as Underwater World, the southern hemisphere's largest oceanarium and Australia Zoo, founded by conservationist Steve Irwin. At Mantra French Quarter you're sure to find an accommodation style to suit your Noosa holiday needs, whether it's a short or long stay you have in mind. ... more   less 
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Also Known As:
Breakfree French Quarter Hotel Noosa
Breakfree French Quarter Noosa

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