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“Don't stay in the private rooms!” 1 of 5 stars
Review of Noosa Backpackers Resort

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Noosa Backpackers Resort
2.5 of 5 Hostel   |   9-13 William St | Noosaville, Noosa, Queensland 4566, Australia   |  
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Hotel amenities
Ranked #115 of 137 Specialty Lodging in Noosa
Adelaide, Australia
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Don't stay in the private rooms!”
1 of 5 stars Reviewed January 22, 2014

Sharing the sentiment of another reviewer.. we were given a double room called "Pandanas" that was obviously usually a staff member's quarters.. and it really ruined our stay. Our first impression of the backpackers was that it looked clean, had a pretty garden and modern looking facilities. Check-in was straight forward, though there was a $20 key deposit and we forgot to purchase use of towels. The room was upstairs in a building labelled "for management and staff only". As we carried our things through to our room, there were a bunch of guys playing video games. They said hello and said they all worked there. Once in the room, again, it seemed fine for the price paid - $70. A simple room with a double bed, basic bedding and no size tables or anything else.. just a bin in the corner. Looking for the bathroom, it was an unappealing communal bathroom which felt odd to be sharing with all the staff of the hotel. We went downstairs to look at the bar, which seemed to have some good drink specials, and look at the other facilities, but no one really took any notice of us or offered any assistance. It seemed a bit of a ghost town, so we decided to head to the main street of Noosa for the evening. Upon our return, we came back to our 'staff quarters' to find one of the staff members curled up asleep on the lounge with all his belongings next to him. Once again reminding us that we had obviously kicked someone out of their room - and now we felt guilty, despite being paying guests! We head to bed, and with the bed not seeming too bad, we didn't think our night's sleep would be too awful either. We were wrong. We have now nicknamed the place "the hell hole" because we did not get even an hour's sleep that night. We were kept awake by a very slow moving screechy fan that sounded like it was about to break off and land on you (so we slept with pillows on our faces as protection/noise blocker) - but you had to have it on because even with the window open to bring in a nighttime breeze, it was stifling hot upstairs! The room being positioned next to the driveway also meant we were kept up by partygoers and loud motorbikes. Sunrise came and we realised we didn't have towels, the bathroom looked dirty and we were just very happy to leave the place even without showering! No one said a word to us as we checked out. Really missed that 'backpackers friendliness and fun' vibe everyone usually raves about. Won't be back!

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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109 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Brisbane, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 20, 2014

I really enjoyed my stay here, it is probably my favourite hostel on the east coast so far. The rooms and hostel are modern and very clean. The kitchen is good and well equipped. There is plenty of space inside and outside to sit. You get free surfboard hire and kayaking which is awesome! I didnt try there food but i heard that it was good, it looked nice! You get a locker with a power point in! (great idea!) But.... My favourite thing were the staff, very friendly which is strange for Australia! The girls on reception and the bus drivers were top notch!
Thanks a lot for my stay!

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newton Abbot, United Kingdom
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed December 25, 2013

Staying here took me back to freshers' week at uni. Fun at the time but I have grown up a bit since then and have thankfully learned how to look after myself and also develop a bit of etiquette when it comes to staying in places with communal areas. Certain rules and the evident displays of immaturity presented by some of the guests here show that the average person staying here has a long way to go.

Firstly, this place is massively overpriced. We paid the old rate of $65 for a double with. Shared bathroom. A double en suite was going for $75 when we arrived. For $95, you could have had an entire apartment in Noosa with air conditioning and full amenities. There are freebies thrown in such as surfboards which is one redeeming factor.

Secondly, the fridges are locked from 9pm to 7:30am. Why?!?!? Are the guests too untrustworthy to have an early breakfast? Are the issues with theft here? 7:30am is late given that the sun is up at 4:30 here in summer and most tours leave around 6am. Also, the kitchen is woefully small for the number of guests and crockery and cutlery are not readily available. We found out that you have to get it all from reception. Fine, but reception was closed at 7pm so we ended up having to go out for food. What on earth goes on here that guests aren't allowed access to crockery? Worse was the fact that on checking in we had asked where the nearest supermarket was so we could eat that evening and nothing was mentioned to us about crockery then. No info anywhere at all that we could see.

Location wise, it is in a bit of a nowhere location. 20mins to supermarket. 30+ mins to Hastings Street. Bear in mind Noosa is a small town.

The room itself was ok. Just ok. Bed, bedside table and a bin. And the world's noisiest fan. Actually, then fan was a blessing as it drowned out the childish lovers' tiffs from the room down the corridor.

The bathroom was vile. The light did not work. Thankfully we had a head torch we could use to see for when we showered. Guests leave stuff everywhere so finding somewhere to out your soap whilst you actually shower becomes a challenge. Judging by the toothpaste and other stains down the facade under the sink, it had not been cleaned in some time. If it had been cleaned that morning.... Well...... Oh dear.....

When we arrived, we connected to Internet for the first time in several days having been on Fraser Island with no connection. We picked up an email from the backpackers saying that they had tried to bill our card but that the card had been declined. As such, they were unable to hold our room. Our booking confirmation clearly states that no prepayment is required. When I asked why they had tried to bill me in advance, they were unable to answer. Incidentally, we paid using the same card that had been declined. Also, checking card details the day before you are due to arrive is no use for those already travelling with limited Internet accessibility.

So, overall, I felt that I was staying somewhere that catered for naughty school kids who need a bit of direction to survive. If you are away from home for the first time and are after sun, sea, alcohol and everything that goes with it then this place is probably fantastic. If you are after anything else, then avoid. I'm aware that I probably sound like a middle-aged grump but bear in mind that this is a review from a 31 year old who has spent the last 10 months cycling around the world. I have stayed in some real dives and spend most of my time in a tent. So $65 for this place was hard to swallow. Thankfully it was only one night.

Room Tip: Choose a different place to spend your night. Pay more in Noosa and cut back elsewhere.
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  • Stayed December 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 2, 2013

I only spent one night here before my Fraser Island trip but the staff were really nice and the dorm was comfortable and clean. Great value for money, really nice bar and cheap deals on pizza! Chilled and relaxed atmosphere!

Stayed October 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 29, 2013

I've been there two nights : the first one in a nice little room, for 4 people, very cute with a nice own bathroom. The second in a 6 bed dorm, which was ok aswell. Very kind and smily girl from the reception. Big enough kitchen, clean. You can get some cutlery/plate from the reception. A supermarket is 15-20 minutes walking from there. A shuttle bus quiet every hours.
I spend a good time there, but I had to move all the time from backpackers to other one because it was fully booked...which was annoying ! So book your nights in advance if you plan to stay in Noosa for the High season !

Room Tip: If you're going there during the high period, book in advance !
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  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 26, 2013

This is a nice hostel. The staff were so friendly which was probably the best part. The room was standard but the kitchen was good and the showers were massive! The location is the worst part but there is a supermarket about 10/15 minutes walk away and the hostel run a shuttle bus in and out of the town. I didn't eat at the restaurant at the front, but it was always busy with local people from outside the hostel so that's a good sign. One minor bad point is that there is no ladder to get up on the top bunk (just bars at the end of the bed to climb up) and there is no railing on the side of the top bunk.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robina, La Massana, Australia
Level Contributor
6 reviews
2 of 5 stars Reviewed November 24, 2013

Our weekend to Noosa was planned weeks in advance, but unfortunately we left the lodging component of our for last minute. My friend and I were left with few options when booking our hostel in the Noosa area. This is how we found ourselves at “Noosa Backpackers Resort”, which was a cross between a homeless shelter and a traditional hostel. The utilities, although far from glamorous, were fine. The staff was incredible, they welcomed us as if we were briefly members of their backpacker family. They even opened the bar for us at 10 am (we had a very stressful morning).

It was our fellow guests that made this particular hostel stand out amongst our other rugged trips. The difference between Noosa Backpackers Resort and the other hostiles we had stayed in was their guest restrictions. While most of the hostels we have stayed at since arriving in Australia from the US two months ago had an age restriction (usually under 30) and many had an international traveler restriction (Aussies can’t stay), NBR had neither.

I am a twenty-year-old female. My bunkmate was a man from Holland whom I’d assume was in his late fifties or early sixties. Although he slept more than your average bloke he was kind and respectful. Our other roommate was a terrifying 19 year old boy from Cambridge, UK who was traveling alone and had boughten a one-way ticket to Australia because the UK “sucks”. My friend woke up in the middle of the night to find him staring at her. Fortunately he moved out by the second day and we were presented with a new roommate who was much more socially conscious.

Our experience at Noosa Backpackers Resort was something straight out of a movie. We ate fish and chips at the hostel bar (the hotel has food specials every night which was very nice). This where we met another guest at the resort who claimed to have been living there for the past few months. He was a middle-aged man in his late thirties or early forties. Although he was very kind to my friend and I, his friendliness extended to his offer to smoke his handmade bong in the backpackers parking lot. He walked over to his car to reveal a mattress pressed nearly to the ceiling of the vehicle that he had apparently been sleeping in. The fact that this establishment allows such behavior to become acceptable is truly baffling.

We met plenty of other guests who were very nice, but many actually confessed to us that they were in debt to the backpackers. This included but wasn’t limited to the Australian man in his late seventies that reeked of liquor and clearly neglected to abide by the unsaid rules of hygiene etiquette. In short, while the sheets were clean and the bar was cheap, Noosa Backpackers Resort more closely resembles a homeless shelter than a youth hostel. It was an experience, that I cannot deny.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Noosa Backpackers Resort

Address: 9-13 William St | Noosaville, Noosa, Queensland 4566, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #115 of 137 Specialty Lodging in Noosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Noosa Backpackers Resort 2.5*
Number of rooms: 12
Official Description (provided by the hotel):
A smaller hostel with a BIG atmosphere. Relax in the courtyard,wine and dine in an environment complimentary to meeting new friends all over the world.Noosa Backpackers Resort has been purposely built and established for 22 years. We are situated next to the beautiful Noosa River (one of the best and safest swimming spots in town) and the place to be for all you water sports enthusiasts. Relaxed bar till 10pm nightly with the best and cheapest pizza in town.One of Noosa's best restaurant strips is at the end of the street including our own Global Cafe ... more   less 
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