Sebel great location, spacious and clean rooms - very we'll appointed. However, arrival and check-in very disappointing. Was dropped off at 'back' entrance - apparently mini buses cannot use Hasting Street entrance. Had to carry bags up 2 flights of stairs - then press buzzer for security - gate swung open, no porter, staff assistance - nothing. There were NO signs on where to go from there. Went thru another security gate - still unsure of where reception was. Ended up asking a GUEST where reception was - he took me thru another gate, and it wasn't until I was thru the 3rd gate that I saw a sign indicating where reception was. I was greeted by two bland receptionists - one checked me in and waved her arms around giving me directions on how to get to my room. Left reception and had to ask someone else where to go. By the way, still carrying my own luggage. This would not be suitable for older people. One other problem that could be easily addressed - the banging of room doors. The doors make a very loud bang when closing - this woke me up many times. Couldn't someone run some rubber foam around the frame to stop this? Also note, entrance at front has stairs too - ok for me but maybe not for everyone. In 4 days the only staff I saw were the housemaids - who did a fabulous job. Couldn't fault room at all. It was great.
Because of the very sterile greeting and constant banging of doors I'm not going to rate this highly because these things could easily be addressed. Not a good first impression.
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- Also Known As:
- The Sebel Resort Noosa Hotel Noosa
- The Sebel Hotel Noosa
- Sebel Noosa
- Sebel Hotel Noosa