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“Fantastic Anniversary Weekend” 5 of 5 stars
Review of The Sebel Noosa

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The Sebel Noosa
4.0 of 5 Hotel   |   32 Hastings Street, Noosa, Queensland 4567, Australia   |  
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Ranked #10 of 16 hotels in Noosa
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Fantastic Anniversary Weekend”
5 of 5 stars Reviewed November 26, 2013

My wife and I stayed for a weekend to celebrate our first wedding anniversary. Before arriving I had discussed and organised the surprise elements for my wife with Estrella on the front desk. She was amazing and extremely helpful. She rang me back within 15 minutes with some great options for flowers and a fondue platter. When we arrived in the room, the platter was amazing. I had not seen anything like it before with sweets, nuts, fruit with both white and dark chocolate. Needless to say, my wife was impressed and the complimentary bottle of champagne topped it off. The service from all staff was sublime and we enjoyed every minute of our stay. The room was very specious, clean, modern and fitted with great appliances. I would not hesitate in recommending the hotel for a great stay. Well done Sebel Noosa!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SebelNoosaGM, General Manager at The Sebel Noosa, responded to this review, January 14, 2014
Thank you 514DB2013,

Thank you for your lovely response. When it came in I read your response out at our team meeting and Estrella was absolutely overjoyed with your comments.

We are glad your wife enjoyed the gifts we placed in your room...and well done to you for organising them...nice work!

Let us know if we can assist with any future milestones you both have...we are a perfect location for post-baby vacations! But I am sure you are getting that push from your parents already!

Happy Anniversary.

Cameron
General Manager
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382 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Auckland, Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2013

We had a wonderful 5 nights at the Sebel from 9 October to 13 inclusive. Had never stayed in Noosa before; only visited on day trips. Knew roughly where it was though on Hastings Street. So I looked it up on TripAdvisor and looked at the photos. Which brings me to the first point I want to make which is that the photos on here and on Accor's own website just don't do this place justice. It was sooooo much better than indicated. Our room, (actually it's really an apartment) overlooking Hastings Street was large, very comfortable and had a great balcony to enjoy breakfast danishes and coffee or late afternoon drink. On Sunday night I think it was we enjoyed music from the courtyard on Hastings wafting up and it was so brilliant I had to go down and thank the musician. I hope to remember his name by the end of this review!
The second point I'd like to make is about the staff. They went out of their way to smile, be friendly, helpful and accommodating. And there wasn't a bad one - right through including the housemaids they were all like this. I couldn't believe it. Nothing was too much trouble.

The are only two things I found fault with and I expect that the first will be included in their scheduled maintenance plan and that is the varnish on the wooden blinds was peeling off. But from a physical property point of view, if that's all I could fault it tells you how nice this place was. It also reflects the power and warmth of the sun there. The second fault was more of a procedural one. When I went to swim, the pool was full of adults with children while the children's pool was empty. Perhaps I'm getting old and grumpy but I felt there should be either an adults only time for the main pool or children should be in the beautiful pool that's there for them.
The parking at the resort was great, being able to charge back from the restaurant worked well and I'd love to come back. As an aside, they have a clever design of vanity outside the bathroom so that one person can shower then move to the vanity so the other person can shower. It was a clever arrangement that once experienced I feel should be the standard elsewhere. Good thinking!

So all in all, a wonderful time at the Sebel Noosa Resort. It's location on Hastings St is excellent and I would move in given half a chance. Hence the title of my review.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SebelNoosaGM, General Manager at The Sebel Noosa, responded to this review, January 15, 2014
Good day Stuart R,

Thank you for your fantastic review. It certainly shows that your took some time to really enjoy the resort, and give a thorough review of the property.

I have already placed it on our team noticeboard...and seeing the staff read it, they are always smiling...so thank you.

I have asked Maintenance to take a look at those blinds and get them touched up. The pool can be a sligth issue at times, but it is good to see that our geusts enjoy the resort so much they don't head to the beach, but rather hang around the pool areas. So many times I have been to resorts and the pool area is literally evacuated...so I am glad in a way that we provide that relaxed atmosphere.

Going back to your review title "Can I buy the room"...actually yes you can! We are a strata title property, meaning all our rooms are individually owned by 111 different owners. Just had a quick look on real estate websites and there is about 13 currently up for sale. The rooms are purchased as an apartment and basically leased back to The Sebel who rent it out for the owners. The best thing is that you can come use your apartment at anytime!

We hope to see you back in Noosa sometime soon.

Regards,
Cameron
General Manager
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2013

I stayed at the Sebel Resort Noosa with my partner on a team building weekend for his work and it was a great stay. The room was very clean, modern and the staff were very helpful and courteous. The hotel was conveniently located amongst the restaurants and boutique shops in Noosa with access to the beach nearby. Overall a very pleasant stay and will recommend to others.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SebelNoosaGM, General Manager at The Sebel Noosa, responded to this review, January 14, 2014
Thank you sparklespud,

I enjoyed reading your review. Glad to read that the team here looked after you,a dn the room was to your liking.

Hopefully your partner has another team builing weekend sometime soon...if not, I hope you get a chance to come back and relax in Noosa again in the not too distant future.

Regards,
Cameron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2013

We travel to Noosa most years for a short break and the Sebel is our favourite. We have tried many others but keep coming back to the Sebel. The transfer bus from Brisbane airport drops at the Sebel, quickly through reception and we are in to our spacious, air-conditioned apartment within 10 minutes. Being lovcated on Hastings Street you are handy to Aromas for a coffee, cocktail or a delicious meal.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SebelNoosaGM, General Manager at The Sebel Noosa, responded to this review, January 14, 2014
Thank you Brighton-Boomers,

I enjoyed reading your review, and was great to see you back up in Noosa again.

While we are a bit of a drive up from Brisbane Airport, the end result of the bus ride is a relaxing spacious apartment. Coffee and cocktails on the private balcony can never be a bad thing!

Look forward to welcoming you back again real soon.

Regards,
Cameron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 13, 2013

Our booking was last minute. We were greeting by lovely friendly staff who were very helpful. Stayed in a one bedroom apartment which was very spacious and comfortable. The grounds of the property were just lovely very much a resort feel to it. The location of the Sebel is just superb in the centre of Hasting street and across the road from the beach. We will be coming back for sure.

Room Tip: Room 617 if you prefer a quiet spot with a private court yard tucked away
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SebelNoosaGM, General Manager at The Sebel Noosa, responded to this review, January 14, 2014
Thank you Janz099,

Thank you for your great feedback. I am certainly glad that our team gave you a great comfortable Noosa stay. We have spent a lot of time over the years improving our grounds and adding new features such as the gym and new BBQ areas.

Also, nice pick up on our new feature rooms with the private courtyard, they were only added back in June, and have been well recieved by guests.

Look forward to welcoming you back soon.

Regards,
Cameron
Ganeral Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Sebel Noosa

Address: 32 Hastings Street, Noosa, Queensland 4567, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Beach Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Noosa
#6 Luxury Hotel in Noosa
#7 Romantic Hotel in Noosa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sebel Noosa 4*
Reservation Options:
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Also Known As:
The Sebel Resort Noosa Hotel Noosa
The Sebel Hotel Noosa
Sebel Noosa
Sebel Hotel Noosa

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