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“The perfect short break” 5 of 5 stars
Review of Sheraton Noosa Resort & Spa

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Sheraton Noosa Resort & Spa
5.0 of 5 Resort   |   14-16 Hastings Street, Noosa, Queensland 4567, Australia   |  
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Ranked #4 of 10 Hotels in Noosa
Certificate of Excellence
sydney
Level Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“The perfect short break”
5 of 5 stars Reviewed April 19, 2014

Large international hotel chains often receive lower ratings than they deserve because of their apparent impersonal nature. However, the Sheraton at Noosa deserves a top rating. The rooms - all recently renovated are specious, the beds extra comfortable, the pool area is great and the service is attentive and pleasant and the location on Hastings Street is perfect. This was our 8th visit to the Noosa Sheraton and the first since their recent renovation. We stayed in a king river view suite on the top floor with a great view west down the river. The only things I could fault about the room were the size of the supplied gowns - you needed to be a size 6 to fit in them - and perhaps an expresso machine would have been nice. The hotel facilities are great for a short break. The pool area is extensive in size with plenty of lounges and towels and a swim up bar and beverage area; the restaurant is top quality and the breakfast covers all that you could ask. The River Bar off the main foyer unfortunately is not open every night and offers a very limited range of cocktails which is a pity because it could be the perfect place to relax before dinner. I have stayed in many 5 star hotels around the world and this must be close to my favourite..

Room Tip: River view rooms have the best outlook... go for 5th or 6th floor,528 - 538 or 628-638 even numbers
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review, April 21, 2014
Dear rainman37, I have to agree with your review comment in terms of the river view as it is a personal favourite of mine. Whilst I think the Noosa National Park and the Pool and Ocean all offer beautiful vistas to enjoy from our rooms I love the tranquillity and pace of activity one sees when watching the world go by on water. Whether it be the pelicans, the cormorants or the water craft it is hard to go past the views on that side of the hotel. Thank you for your comments on the service as well. As a well travelled person I hope you agree with the opinion that the easy part is getting the marble, brass and bright lights right and that the soul and service is what distinguishes one hotel from the next. I am of the firm belief we have got it right at Sheraton and am proud to say the team here delight in this service culture as you encountered during your stay. Thank you again, warm regards, Stephen Ferrigno, General Manager
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414 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Adelaide, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 18, 2014

My family and I just returned from a 3 night stay at Shearton Noosa Resort & Spa. Our stay was absolutely beautiful; excellent location on Hastings Street, our room was very clean and spacious and included a kitchenette with a toaster and microwave, the beds were comfy, our bathroom was huge (beautiful big shower with lots of storage space and a spa bath), beautiful pool with a pool bar, excellent gym with new equipment, friendly staff and the lobby smells absolutely amazing, like sea mist. Our booking included buffet breakfast which we had everyday - it was the best buffet breakfast we have ever had. The staff at breakfast were very friendly and attentive, including the chefs who will specially cooks eggs to your liking. They were very quick too. We honestly couldn't fault a single thing about this resort. We will be back.

Room Tip: We stayed in an Ocean Studio on the top floor, with a view of the pool and the ocean. The room was v...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review, April 21, 2014
Dear Angie_xx2014 You should be a professional writer! I am biased of course when I receive such positive reviews but this flowed, was balanced and most enjoyable to read (I have declared my bias already!). My genuine thanks for such a glowing review. To learn that the Sheraton scent is noticed in such an appealing way and complementary to our service and your experience just adds to the whole review. I look forward to hosting you back here again one day soon. Best regards, Stephen Ferrigno, General Manager.
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Sydney, Canada
2 reviews
5 of 5 stars Reviewed April 16, 2014

Lovely hotel. Superb pool and brilliant room. Staff and facilities top notch. Highly recommended. Make time to laze by the pool before you hit the beach or Hastings St eateries. I found this hotel after reading other excellent trip advisor reviews and didn't disappoint. Will be back.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review, April 21, 2014
Dear Keith B, thank you for taking the time to stay with us and write your review. All of the team take great pride in their work and I am proud as punch to see our guests enjoy their service delivery time and time again as reflected in our Tripadviser comments. I hope to see you again soon. Warm regards, Stephen Ferrigno, General Manager.
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Buderim QLD Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 13, 2014

From the moment we arrived we felt comfortable and the staff were lovely. We arrived too early to check in but were able to park and use the amazing facilities - a swim relaxing by the beautiful pool with a drink followed by great food and music at the Beach Bar on Hastings Street. The location is perfect and there really is no need to leave the hotel but Noosa National Park is a must do walk and, as the weather was perfect, we did. (We saw a turtle and a dolphin but no koalas this time.) A spa in our spacious room before dinner, a walk along the boardwalk of Noosa main beach at sunset, and Hastings Street with all the fairy lights and our perfect day was coming to an end. No rushing about in the morning though with late checkout we hit the beach in the morning and spent the afternoon by the pool. We felt as though we had been away for days. My husband loved it so much he has paid for our daughter and son to go with their partners and of course we will be back, hopefully for a lot longer!

Room Tip: I would imagine over school holidays the rooms opening on to the pool area might understandably be a...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review, April 21, 2014
Dear JJ&Co, thank you for your lovely review and I am really pleased to see a “local” enjoy so much more that the Sunshine Coast offers when it is right on our door-step. The National Park experience never leaves you wanting and the turtles are still out at Hell’s Gates and the dolphins make nice company along the way. There isn’t much more to say but thank you for staying with us and I am pleased the Sheraton Resort played a part in creating so many fantastic memories for you both. Pleased to see it is a family tradition! Warm regards, Stephen Ferrigno, General Manager.
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Melbourne, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 12, 2014

The staff at the Sheraton Noosa Resort and Spa are some of the friendliest staff we've ever come across at a hotel. Thank you for making our 10 year wedding anniversary memorable. We loved everything about the Sheraton Noosa Resort and can't wait to come back again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review, April 21, 2014
Dear JenniR
WOW – what a wonderful story to share with the team here and I would like to thank you for taking the time to post your review. I am delighted that we were able to play a small part in creating some lasting memories of your Wedding Anniversary stay and we can’t wait to welcome you back again soon.
Warm regards
Stephen Ferrigno
General Manager
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Broadbeach, Australia
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 11, 2014

As expected, the Sheraton Noosa Heads lives up to the 'brand' that is Sheraton. From check-in to check-out, it's all class, well nearly. Only very 2 small interactions with staff took the edge off what would have been a score of 100%. Maybe they had had a long day with 'demanding guests'.
The rooms are very spacious, clean and the bed is very comfortable with a selection of pillows. We had a ground level pool that gave us direct access to the pool. Only issue is that if you want to lock your door, you can only lock the sliding door from the inside and then you need to walk back through reception to the pool. It sort of defeats the advantage of being so close. (that's if you're worried about someone going not your room). The easy work around is simply take your keys, wallet, purse and phone etc with you to the pool. Everyone else seems too these days with the number of iPhones and iPads pool side.
The hotel is in the heart of Hastings street with plenty of dinning options avavilable for breakfast, lunch and dinner. The beach is just arrows the road.
Best to book direct with the hotel if you have questions rather than the call centre in Asia somewhere that couldn't answer any questions I had about the surrounding area such as street parking etc. $20 to park per day otherwise. Hotels should provide guest parking as far as I'm concerned.
Pool is great and the prices as the pool bar are reasonable.
Great few days away and will be back.

Room Tip: Ground floor rooms close to the pool are great for easy access. Book direct with the hotel if you h...
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  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review, April 21, 2014
Dear TeamFree
Thank you for taking the time to post your review and for choosing to spend your holiday at the Sheraton Noosa Resort & Spa. We appreciate the detail in your review and are delighted you love the convenient location of the hotel and the position and spaciousness of our ground floor rooms with direct access to the Resort pool facility.

The hotel certainly is in an ideal location, close to the shops, restaurants and the beautiful Noosa National Park and main beach and I am glad that you were able to make the most of it all. Once again, thank you for your sharing your review and we look forward to the pleasure of welcoming you all back the next time you are up on the Sunshine Coast.
Warm regards
Stephen Ferrigno
General Manager
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IRELAND
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 10, 2014

This hotel is right in centre of Noosa and everything on doorstep. Staff very friendly especially lady on night duty in reception. Pool bar fab and jacuzzi on balcony a great bonus to a fantastic bedroom.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenFerrigno, General Manager at Sheraton Noosa Resort & Spa, responded to this review, April 21, 2014
Dear Samcross
I’m delighted that you had a relaxing and enjoyable stay with us and have taken back some wonderful holiday memories with you to Ireland. Thank you for your review and for your recommendations and I hope you will have the opportunity to stay with us the next time your travel plans bring you back to Australia and indeed to beautiful Noosa.
Warm regards
Stephen Ferrigno
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Noosa Resort & Spa

Address: 14-16 Hastings Street, Noosa, Queensland 4567, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Noosa
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Noosa
#2 Romantic Hotel in Noosa
#3 Top resorts Hotel in Noosa
#4 Luxury Hotel in Noosa
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Noosa Resort & Spa 5*
Number of rooms: 176
Official Description (provided by the hotel):
Discover Noosa and experience royalty treatment at our resort.There are lots to do in Noosa with shopping and beaches just a heartbeat away from our resort. Take the time and indulge in a relaxing Spa Treatment and our culinary delights at our signature restaurant, Noosa Beach House. SPG Members receive complimentary in room internet when booking direct. Book direct today. ... more   less 
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Also Known As:
Sheraton Noosa Resort And Spa
Sheraton Noosa Hotel Noosa
Noosa Sheraton

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