We were quite disappointed with the Observatory Guesthouse. It looked very nice on their website, where it is advertised as "small family owned b&b". In fact, we did not see the owners at all - the key was in the mailbox and also on the next day there was no one there at all. The room was ok, but the walls are paper-thin - you could here the voices & TV noise from all the other rooms. What's more, you could also here a lot of noise from the huge caravan park, which is 5m across the street. Would not stay there again. One more thing: There was a "for sale" sign outside, so you might want to check if it still operates or if there is new ownership.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
We are very sorry to hear you did not completely enjoy your stay with us in October. Yes we are a small family run business and as a family we have all the usual running around that most other families do, school drop off and pick up, after school sport, etc. We do not live at the property full time so we make a very concerted effort to meet and talk with all of our guests during their stay, and are successful on a large majority of occasions.
There is a bit of background noise between the rooms, but the property is a house not a concrete style hotel so a little bit of homely ambience is to be expected. As for the caravan park, it is very unusual to hear any noise out of them at all. And most certainly I have never experienced an issue with noise from there any later into the evening than 9 or 10 O’clock on the very odd occasion!
By far the most popular comments recorded in our guest book are comments on the quite and comfortable rooms and the beautiful restful sleep our guests have.
We are at the property everyday so as you only stayed for the one night I can only suggest that unfortunately our timings were out to be able to meet you properly. And if there was noise from the caravan park after the normal 10 O’clock curfew I can only apologise.
Yes the property is for sale if anyone is looking for a beautiful Busselton property in a fantastic location? The business has continued through the previous 4 owners and will be sold as an ongoing business. All bookings whether for next week or next year will be honoured so no one needs to check before booking.
Once again we are very sorry you didn’t completely enjoy your stay with us Phillipp. I wish you all the best in the rest of your travels around Australia.
Brad & Sandra Walker
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.