My wife and I stayed at the Royal Palms to celebrate my birthday.
The residence (room) was fine - we were overlooking the pool, which we can thoroughly recommend. If you don't have a pool view, you'll be overlooking either the car park/bottle shop or side road or the main building.
Downstairs there is a kitchen and lounge area plus laundry then stairs take you to the bedroom and bathroom upstairs. The balcony is a pleasant place to sit and have a drink.
Some Foxtel channels are provided on the TV which also has additionally a DVD player.
The bathroom is tiny. We had problems there - we reported the shower on two occasions as the shower head would not stay where it was supposed to stay - it kept falling off the wall bracket. Likewise, the towel rail, as soon as I hung up my towel, it crashed to the floor! Believe it or not, we are not heavy-handed people!
Finally, wireless internet access is advertised on the Royal Palms website and in the residences. It's not a free service, but we were not able to use it as there was no signal at all even though the receptionist stated that it should be!
Overall we had a good stay, but a couple of minor problems prevented an EXCELLENT rating.
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