My wife and I with two American frieds stayed here in November 2012, it is not the most expensive place to stay, but it turned out to be very tired, we stayed in, room 23 and 24 which had seen better days, the shower was not clean, lots of soap scum, mould and a very drafty bathroom. The room itself had seen better days, bed linen had marks on them, and the paintwork on the doors etc need attention. We made the mistake of having their special $30 dinner. The meal was late arriving and no soon did we receive the sweets at 9 PM we are told the till is being closed and we need to pay up now, even thought we hadn't finished our desert or had coffee. The flyer for the meal stated you could have unlimited coffee, its a pitty the staff had not read the flyer, as they stated, there is no coffee with the meal and we are closing.
As for breakfast, the dishes were dirty with lots of water marks, and you need to search for clean cutlery and plates etc. this place looks good from the outside, but looks do deceive, my rating would be a 2 star, Not 4 star as advertised.
Having just toured Sydney, Tasmania and the South West of WA with our American friend we can honeslty say, the staff service at the Albany IBIS was the worst in Australia. I sincerely hope the staff receive the necessarey training required for future guests as we will not say their again.
- Also Known As:
- All Seasons Albany Hotel
- All Seasons Albany Hotel Albany
- Official Description (provided by the hotel):
- Located in the centre of town, Ibis Styles Albany is the gateway to the spectacular Western Australia south coast. A five hour drive from Perth, the hotel is close to Albany attractions such as West Cape Howe National Park, Mt Melville Lookout, Whale World and the Amity replica ship. Ideal for business and leisure guests, ibis Styles Albany offers 50 rooms and serves tasty meals and wines at its bar and grill.In the centre of town, Ibis Styles Albany, gateway to spectacular Western Australia south coast. Five hour drive from Perth, Albany attractions: West Cape Howe National Park, Mt Melville Lookout, Whale World, Amity replica ship. Ideal for business and leisure guests, 50 rooms, bar and grill, tasty meals and wines. ... more less
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