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“Hard Bed” 2 of 5 stars
Review of Quest Williamstown

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Quest Williamstown
4.0 of 5 Condominium   |   1 Syme St., Williamstown, Hobsons Bay, Victoria 3016, Australia   |  
Hotel amenities
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Hard Bed”
2 of 5 stars Reviewed November 12, 2013

Pretty location and nice staff but hard bed, really uncomfortable, and noises in room 2 from the reception place above .. every time we rested and when we tried to have a fairly early night weird scraping noises started - like a dripping tap it drove us crazy. Turned out to be the reception place above and the sound was chair legs scraping ... one can only imagine what its like with a wedding going on up there . Pretty location though

Room Tip: Do NOT get room 2 - no view and lots of noise
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  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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75 reviews from our community

Traveler rating
    4
    37
    22
    7
    5
See reviews for
23
15
3
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 28, 2013

We stayed in the 2 bedroom apartment with balcony overlooking the yacht club.
Rooms were quite sizeable. Apartment had everything one would need for a break. Close to town for getting the essentials. Great choice of restaurants in the area.
One staff member "Tash" was great with advice on visiting Melbourne, very helpful and greatly appreciated, however service on check in was ordinary. So it depends on the staff you get on the day.
Bathroom was small and exhaust fans don't work, but apparently these are getting a makeover.
The king bed in the main room was hard, beds in huge other room were ok.
Recommend asking for a room away from the function room.
They could do with installing devices to keep the doors open when carrying all the bags through.
Apart from that not bad and good value for money.

Room Tip: Ask for room away from function room and not at the front near the restaurant.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 13, 2013

My husband and I stayed in suite 29 at the top of the complex for 1 night, overlooking the marina, boats and the city skyline. Just lovely.
Well appointed, quiet and comfortable. parking in the basement and a good restaurent is part of the complex. Excellent if you are weary after a busy day.

Room Tip: Suite 29 has ecellent views and plenty of space with a balcony over looking the marine and city skyl...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
75 reviews 75 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 13, 2013 via mobile

A warm welcome, nice rooms, very clean, interesting room layout, nicely located close to food-pubs-other good spots, comfy and homely. Will make this my Melbourne place to stay on the days when international hotel brands don't appeal and a comfy spot on the water,close to the city, is preferred.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
75 reviews 75 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 13, 2013 via mobile

A warm welcome, nice rooms, very clean, interesting room layout, nicely located close to food-pubs-other good spots, comfy and homely. Will make this my Melbourne place to stay on the days when international hotel brands don't appeal and a comfy spot on the water,close to the city, is preferred.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 30, 2013

Good location but for the hefty price you expect a lot better. Whatever you do do not accept Room 1. It cops noise on all fronts ranging from the bar/restaurant, function centre (wedding both Sat & Sun nights) and the clean-ups that occur afterwards. Even had a noisy fridge and people going in and out of reception, catching taxis, you name it. The walls are no noise barrier whatsoever. I'm unsure about other rooms, so check this if you choose to stay. As well I keep wondering why hotels & other accommodation continue to provide such crappy pillows (how much does a pillow cost really?). This place the pillows were like sleeping on concrete. Not good value all round.

  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 5, 2013

What ever you do, do not accept a booking in Room 15

This rooms bed is directly above the carpark automatic gates; every time it open/closes you will hear it, not so good from 5am and non-stop

Issue raised with reception staff on check out, reply included; that's what happens when you don't book directly with us and what is it you expect from us!!!!! I was not notified of issue at checkin, therefore not able to request an upgrade

Interestly that this is also the room with the disabiity facilities....... Obviously they really care about the customer!

Room Tip: Do not accept a room booking in Rm 15
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  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Williamstown

Address: 1 Syme St., Williamstown, Hobsons Bay, Victoria 3016, Australia
Location: Australia > Victoria > Greater Melbourne > Hobsons Bay > Williamstown
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
Ranked #4 of 6 Specialty Lodging in Williamstown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Williamstown 4*
Number of rooms: 40
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