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“Nice hotel room” 4 of 5 stars
Review of Wyndham Resort Torquay

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Wyndham Resort Torquay
4.5 of 5 Hotel   |   100 The Esplanade, Torquay, Victoria 3228, Australia (Formerly Crowne Plaza Hotel Torquay)   |  
Hotel amenities
Ranked #2 of 6 Hotels in Torquay
Melbourne, Victoria, Australia
1 review
“Nice hotel room”
4 of 5 stars Reviewed February 14, 2013

Very nice and modern hotel room and great facilities such as the pools and gym. Good location- only a minutes walk to the beach. It was perhaps a bit pricy however, couldn't stay too long.

Only concern was that given the way the resort is structured, with the open drive in entrance near the lobby and the pool just across the lobby driveway, couldn't anyone (i.e. non-hotel guest) just walk in and use the outdoor pool? There was no key access required to get into the pool area from what I gathered, plus anyone can get into the driveway area given that it's open.

Overall a good stay though, thanks.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin E, Front Office Manager at Wyndham Resort Torquay, responded to this review, February 15, 2013
Dear JacksonFifty,

Thank-you for your first review and that of Wyndham Torquay, it is much appreciated and valued.
We see our facilities as the best in Torquay and can boast one of the best locations. Our driveway is open for access to our Resort Reception, Latitude 38 Restaurant and Sandbar Lounge as we welcome all visitors to experience our outlets. Your concern about accessibility for non guests to use the outdoor pool is high on our priority list and we monitor 24/7 with regular security checks.

It’s great to hear you enjoyed your stay and Wyndham resort Torquay and I we hope to see you again soon.

Kind regards
Edwin Erftemeyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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233 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Oslo
Top Contributor
63 reviews 63 reviews
55 hotel reviews
Reviews in 50 cities Reviews in 50 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 10, 2013

+
Modern
Location by the beach
-
Everything is extra (breakfast, Internet, parking...) and pricy
Pool was closed when we were there

Modern hotel with nice rooms. Torquay is a nice stop on Great Ocean road, and this hotel provides all comfort one might need. Mind you though, everything is an optional extra... Annoying.

Service was ok, but not fantastic.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin E, Front Office Manager at Wyndham Resort Torquay, responded to this review, February 11, 2013
Dear jamesbond_ppk,

Thank you for taking the time review us regarding your recent stay here at Wyndham Resort Torquay. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service.

The issues have raised are very important to us here and we will be reviewing our Training Structure in 2013 and also pricing for extra services around the resort.

I want you to know how much we appreciate your visit to the resort, and how much we value you as a guest. We hope that you will give us another opportunity at Wyndham Resort Torquay in the future. I am confident we will exceed your expectations. Thank you again for your comments.

Kind Regards
Edwin Erftemeyer
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Leamington Spa, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 4, 2013

We booked a family seaside escape for 1 night, being the first night we had arrived in Australia, and wanted somewhere a bit more comfortable than a regular motel.
The apartment was a large living area, with a large area for a kitchen. Bathroom was also large, with a washing machine and tumble dryer, very useful after a long trip.
Bedrooms were comfortable and clean, There was an ajoining door to the second bathroom, which i would guess was normally a twin room, as it was a bedroom with a bathroom, again very clean and extremly comfortable.
Pool was a nice size, it was a bit cold, but the day we arrived there was a very strong wind. Just a shame the smaller pool outside was closed due to broken glass, and the indoor pool was also closed, not sure why.
Breakfast was a buffet style help yourself, and there was plenty to choose from, the room was lovely, showing the views of the bay.
Reception staff were very accomodating, as we arrived earlier than expected, due to my son not being well, and they ensured the room was available ASAP.

Wish we could have had longer staying here, as it was fantastic, but could not afford another night, financially or within the days of our holiday.

Room Tip: We had a familty seaside escape, which was 2 ajoining room, perfect for a family of 4.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin E, Front Office Manager at Wyndham Resort Torquay, responded to this review, February 5, 2013
Dear Nikki B,

Thank you for your review of Wyndham Torquay it is much appreciated and it’s great to hear your first night in Australia was an excellent one.
Our apartments here at the Resort are exceptional and well worth booking for any visit whether it be a short trip or an extended one. They have all the facilities to make yourself at home as you have mentioned. Breakfast in the latitude 38 Restaurant is a must for any guests staying at the resort as Wyndham can boast the best Ocean Views in Torquay.
It’s disappointing to hear that the outdoor spa was closed on your day of arrival, and also the indoor pool which was under some last minute maintenance work. I can assure you that if you visit us again we will have it up and running to perfection.

I hope you can visit again on your next trip to Australia.

Kind Regards
Edwin Erftemeyer
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 4, 2013

Stayed there for 2 nights before going to a friend wedding. Staff were friendly and helpful. The beach is just across the road. For our family, it was a good enough place to experience the resort stay in Melbourne and it is also comfortable.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin E, Front Office Manager at Wyndham Resort Torquay, responded to this review, February 4, 2013
Dear Gerald Yale A,

Thanks for your review of Wyndham Torquay your feedback is much appreciated and valued. I happy to hear you enjoyed your stay and would welcome you back anytime. Our staff are amazing, they will do anything to ensure to have a great visit and relaxing time while holidaying at the resort.

As we are not far away from Melbourne CBD roughly 1 hour and 20 minutes it’s the perfect location for a quick getaway.

Kind Regards
Edwin Erftemeyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traralgon, Australia
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 3, 2013

Recently visited the Wyndham for a friends wedding, we were able to not only stay at the venue, bu the wedding was held there. Accomidation was great, and the out door wedding location provided excellent vews of the beach. The reception area was outstanding, with 180 degree views of the beach. Staff were pleasent on arrival and checkout. The pool and pool side bar great in summer.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin E, Front Office Manager at Wyndham Resort Torquay, responded to this review, February 5, 2013
Dear Andrew L,

Thanks for your latest post and review of Wyndham Torquay. It’s great hear stories about people coming into the Resort and enjoying themselves especially seeing you were attending a Wedding onsite. Torquay and Wyndham is the ideal destination for a celebration in the Summer months as we are perfectly located and have excellent facilities whether it be a ceremony and reception or a more relaxed holiday by the pool and cocktail bar.

Thanks again for your review and I hope we can host you again soon.

Kind Regards
Edwin Erftemeyer
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Melbourne, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2013

Most of the time was a great place to stay, the A/C didn't really do the whole room sadly, even on the rotating function. The staff were quite friendly and helpful. It's a short walk to the beach, which is lovely. Sadly the indoor pool is 7m all the way around so there's no shallow end, it's for laps, but still, little disappointed. While being there, there was a wedding, right outside our room, it was beautiful.

Room Tip: make sure to get a room with the right about of beds and not the pull out couch it's horrible.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin E, Front Office Manager at Wyndham Resort Torquay, responded to this review, February 4, 2013
Dear amaree22,

Thank-you for your review of Wyndham Torquay and welcome to Trip Advisor I see this is your first post of I hope many to come.
It is great to hear honest feedback as it provides others with an accurate description on what we have to offer here. The indoor pool is a lap pool and is part of our fitness centre which includes fully equipped Gym, Tennis Court and Day Spa. Wyndham Torquay is the ideal place to get away and relax for families, couples and even weddings events.

We hope to see you again soon.

Kind Regards
Edwin Erftemeyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
100 reviews 100 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 28, 2013

Friend of mine had their wedding in Torquay and the reception was at Wyndham Resort. As we all live a fair bit away, gave us a chance to stay the night.

As im sure the hotel was booked out, initial parking was very hard to find. The vacant block next door was full, the front car park was full and even the beach parking spaces across the road were full. If available i suggest paying the $7 for the undercover secure parking offered, as this was the best way to go.

Walking in the foyer gave you that instant holiday feel. Emily checked us in, we were early but she informed us our room was ready and ran us through everything and answered all of our questions. She was very friendly and helpful.

Stayed in a 1 bedroom apartment. Its a nice enough room, a bit tired looking, the carpet looked a bit old and worn. $230 gets you a larger and more modern looking room in the city, but we were in Torquay right across the road from the beach and with access to the best part of the hotel, the pool, so wasn't too bad. Plus there aren't many places to stay of this sort of quality down that way. As many of us were staying there had a chance to check out the standard rooms, and to be honest they are a decent size for $50 less.

But importantly the king bed was extremely comfy along with the pillows. Shower had a water saving head and is one of those showers that doubles as a bath. Not the best water pressure. TV system was a bit slow but not to the point of annoyance. Our room was on the bottom level and about 10 metres from the pool and noise wasn't a factor, which was surprising due to the amount of children running around. Good if you just wanted to relax indoors.

As mentioned the pool is a winner. It has 3 sections. The huge section is nice and cold and great for the hot days, the middle section is warm and then the decent sized spa that is the perfect temperature for relaxing. The bar is right there as well. $12 cocktails for the girls and everything else was well priced to keep everyone happy.

As the wedding reception was there as well, had a chance to taste the food on offer and it was exceptional. Really well presented and delicious.

Big thank you to everyone at the resort, i know my friend and his bride had a lovely time.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin E, Front Office Manager at Wyndham Resort Torquay, responded to this review, January 29, 2013
Dear Johnms 1986,

Thank-you for taking the time to post your review of Wyndham Torquay, it means a lot to us here and coming from a senior contributor on Trip Advisor.

Your review is very accurate and provides a detailed description of most facilities we have on offer here. I hope we get to host you again soon.

Kind Regards
Edwin Erftemeyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Resort Torquay

Address: 100 The Esplanade, Torquay, Victoria 3228, Australia (Formerly Crowne Plaza Hotel Torquay)
Location: Australia > Victoria > Torquay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 6 Hotels in Torquay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Wyndham Resort Torquay 4.5*
Number of rooms: 71
Official Description (provided by the hotel):
Wyndham Resort Torquay showcases some of the best beach views on Victoria’s Surf Coast.Located at the gateway to the Great Ocean Road, this beautiful resort is right opposite the beach at Zeally Bay and offers panoramic ocean views. The resort features stylish guest rooms and spacious apartments, most with patios or private balconies. Many overlook the swimming pool or the beach, delivering spectacular views.Outstanding facilities, amenities and exceptional service make this resort one of a kind. Facilities include a outdoor resort style swimming pool and spa pool, an indoor heated lap pool, barbecue area, a fully equipped gym and tennis court.The onsite restaurant, Latitude-38 overlooks Zeally Bay and serves world-class cuisine. It features a modern, stylish interior and a balcony for alfresco dining. The ground floor Sand Bar is the perfect place to relax for pre or post dinner drinks. The Day Spa at Wyndham offer a variety of relaxing treatments to make any weekend or Holiday special. ... more   less 
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Also Known As:
Wyndham Resort Torquay Hotel Torquay
Crowne Plaza Torquay
Wyndham Resort Torquay Victoria

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