The position of Mantra is excellent but we found the service very ordinary. Reception was very off handed and when room had not been serviced by 3.30 pm the next afternoon we had to ask for this to be done. This was then a fleeting tidy up with only one towel replaced which required a further follow up.
Happy hour was another disappointment where the waitress initially gave a wine at reduced price but when purchasing a second said that wine was not included in happy hour. When we mentioned that we had previously purchased at happy hour price she said that that was because she was feeling like being nice and she was not feeling nice any more??? Overall quite rude.
- Official Description (provided by the hotel):
- The only beachfront property in Lorne, Mantra Lorne is tastefully built around the oldest permanently operating guesthouse in Victoria. Located on 12 acres of lush landscaped gardens, Mantra Lorne offers a range of facilities including a family friendly Brasserie and Bar, Endota Day Spa, 18 hole putt putt course and heated indoor pool. Local attractions surrounding and within easy reach of the resort include Erskine Falls, the Twelve Apostles, Split Point Lighthouse and the Angahook State Forest. Positioned at the gateway of the iconic Great Ocean Road, Mantra Lorne is less than an hours drive from Avalon Airport and under two hours drive from Melbourne. There is a range of accommodation options including resort rooms, one and two bedroom apartments as well as Heritage Hotel rooms. The one and two bedroom apartments are fully self contained and feature kitchen and share laundry facilities, reverse cycle air conditioning, private balcony and VCR or DVD players. One bedroom apartments can be conjoined with resort rooms to create a twin key two bedroom family environment. Resort rooms and hotel rooms feature a range of outlooks including filtered ocean views or garden views and some offer spa baths. Apartments are serviced every third day of stay (i.e. 4th and 8th day) unless stipulated otherwise at the time booking. *Note - As bedding configurations vary please request your requirements at time of booking, but please note this request cannot be guaranteed. Maintenance Notice We are excited to announce Mantra Lorne's Brassiere 144° & Bar is undertaking a refurbishment project and will be closed until 20 May 2015. We will be still running a full hot buffet breakfast in our Heritage Ballroom daily, and our in room dining menu will still be available. We apologise for any inconvenience this may cause and look forward to welcoming you back to the new look Brassiere 144° & Bar. ... more less
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- Also Known As:
- Mantra Erskine Beach Hotel Lorne
- Mantra Erskine Beach Lorne
- Lorne Erskine Resort
- Mantra Lorne South Pacific