We purchased a "Our Deal" voucher for 2 nights at this hotel and must say we were quite satisfied with what we got. We stayed in room 116, the room was very clean and tidy well furnished and complete with a big comfy KS bed plus a nice range of pillows. The bathroom was quite large, good lighting, and had a fantastic shower which was so refreshing after trudging around Melb all day. The TV /entertainment unit was different, and much better, than a lot of the usual hotel entertaiment units and it was very user friendly.
we also had the use of free WiFi supplied by the hotel and it had a very good reception and it just suited our needs us to a tee.
The reception staff were so polite and friendly and were a credit to Best Western, nothing was a bother and it was so pleasurable dealing with them.
The brewhouse restaurant and Bar is part of the hotel and although the menu looked great we thought it was slightly over priced, but I guess if you had an expense account, or you could afford $38 for a steak then I'm sure you would love it.
The bar itself was great with some wonderful craft beer on hand served by efficient, and knowledgeable bar staff, also I must say the $5 pints at happy hour (4pm to 5.30 pm) were greatly appreciated and went down a treat (that's until the noise drove me out on Fri night).
Now the bad news.... Although the room had a nice size balcony, the views from it were of the grubby backyards and roofs of the adjoining houses, not pretty :score 3/10.....
Also on arrival it was very hard to book in at reception, there were " No parking, Tow Away" signs on A4 sheets stuck around the area near the door so we drove out again and finished up parking down some back street then had to walk to reception area to book in (If I was a casual seeking accomodation I wouldn't have bothered) :Score 3/10.....
Finally a message to the gentleman at reception who I asked for a newspaper to be delivered to room 116 on the friday morning... You took note of my room number and assured me it' s as good as done but alas..."You forgot my bloody paper!".....1/10
All up it was a great experience, we just left the car with the valet service (another $15 a night )
and caught the 109 tram across the road to wherever we wanted to go...saves the stress of driving and parking and was great fun:)
All up we had a great 2 nights at BW 115 Kew and would gladly recommend it to anyone.
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