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“Enjoyable Getaway” 4 of 5 stars
Review of The Continental Hotel Phillip Island

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The Continental Hotel Phillip Island
3.5 of 5 Hotel   |   5 The Esplanade | PO Box 797, Cowes, Phillip Island, Victoria 3922, Australia   |  
Hotel amenities
Ranked #11 of 11 Hotels in Cowes
Melbourne, Australia
1 review
“Enjoyable Getaway”
4 of 5 stars Reviewed January 3, 2012

I booked this accommodation for me and my husband as an end of year getaway… I can not say anything bad. Our rooms were clean and tidy and our view from our balcony was amazing. We had dinner at the on-site restaurant. Even though they were busy, the service was excellent and the food, even better. Overall, this was well worth the money we paid and thoroughly enjoyable!

Room Tip: If you can get aroom with a view- its well worth it
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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153 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Melbourne, Australia
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed November 27, 2011

Went with the misses in October and we found it quite horrible.
You can hear people talking outside all night long, the walls are quite thin so you can also hear people going in and out ALL NIGHT LONG.
Also the bus that transfers tourists and travelers to and from Phillip Island seems to park right outside at the front of this property, so late at night (on the night we traveled), there was quite a lot of mutter going on outside. After that ended, couple of drunk guys were just sitting outside drinking and yelling at each other.
The entrance to your room is quite odd too, it is basically behind the building up some old metal stairs (if your on a level 2). Very strange!
Far from a hotel in my opinion, should be renamed to "The Continental Motel".
On top of that, we booked a deal where you were supposed to get dinner vouchers to be used in their restaurant/bar, but when we got there, we were told the chef did not come in for the day! We did not even get compensated for it.
Had so many issues staying at this place.

THE ADVERTISEMENT FOR THIS PROPERTY IS COMPLETELY MISLEADING.
MY ADVICE: STAY CLEAR AND DON'T BOTHER.

  • Stayed October 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 31, 2011 via mobile

Worst 2 nights I have ever had, other guests don't care about other people trying to sleep at night. Outdated rooms, walls paper thin so you can hear everything from the next rooms.. Noone at reception after hours.. NEVER AGAIN...

  • Stayed October 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 3, 2011

We booked through lastminute.com.au and picked up a night in the "Garden Room" for $147. the pictures of the room were reasonable, but when we arrived, the "Garden Room" was more like a prison cell. Old, exposed brick walls, broken sofa bed and a TV that didn't work.

To their credit, the staff moved us to one of the rooms that matched the pictures on the site when we booked. This room was comfortable and we ended up having a good stay.

The $147 for the room that we eventually got was reasonable value. Don't book the "Garden Room" unless you get it for $100 or less, as that's all it is worth.

Room Tip: Don't pick the "Garden Room".
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  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pakenham, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 26, 2011

l was mislead by sales pitch on Continental Hotel's Web Site. Sounds great and pictures look good, thats were it ends. When l arrived l thought l had the wrong hotel looks very average from the outside. l thought thats ok room will be good for $190 per night Executive SPA Oceanic Views, couldnt be more dissappointed. Room was very old and badly need of a refresh, blankets , fixtures , heaters etc looked at least 20 years old. Room wasnt cleaned properly, could not open sliding door to access ocean view ( view wasnt that great) and front door lock was rusty. Advertising on Website also mentioned King Bed and Wide Screen tv, again mislead, room had two single beds placed together not even the same height ? Wide Screen tv was an old tube tv and wasnt so wide or big . Hotel did not have enough parking , had to park my car on the street over night. Continental breakfeast included was also ordinary . Definetly not worth $190 l was charged , not even sure how they can justify that charge and how they can get away with false advertising. Also location was that great after all, lots of noise from people leaving the pub late at night . Much nice places to stay in Phillip Island for that Price Range, learnt my lesson will be reviewing forums for now on and igoring information provided by hotel websites.

Room Tip: Don't bother with this place, ground floors rooms noisy due to stair case and people walking up...
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  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 22, 2011

Its a 70's block of flats that's had a cheap makeover in the 90's and hasn't been cleaned since. Its in a great spot though and the view was good. In summary: Don't go there!

Room Tip: If you cant find anywhere else to stay and you dont believe all the bad reviews are true, at least a...
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  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 12, 2011

My husband and I spent a night in this hotel as had a voucher from Livingsocial. Dont know why previous reviews about this place are not so great, some people must be very difficult to please or things in this hotel changed for the better. The room was big and clean, bed comfortable, spa very nice and worked perfectly, room was warm as had heater. We had very beautiful view from the balcony of our Ocean View Spa room. Hotel location is very convinient close to the beach and main street with restaurants and shops. As it was Friday night I was expecting music from the bar but heard nothing. My husband told me he heard people leaving the bar late at night and that's about it. Breakfast was quite good, nothing special but good variety and quality. Breakfast room quite big and warm. Overall I was happy with our stay, worth the money we paid! By the way staff was quite friendly and the guy even brought us passwords for Internet connection to our room upstairs.

Room Tip: Great location and views from front rooms.
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Continental Hotel Phillip Island

Address: 5 The Esplanade | PO Box 797, Cowes, Phillip Island, Victoria 3922, Australia
Location: Australia > Victoria > Phillip Island > Cowes
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #11 of 11 Hotels in Cowes
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Continental Hotel Phillip Island 3.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Continental Hotel Cowes
The Continental Hotel Phillip Island Cowes

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