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“Pleasan, Relaxing Stay” 5 of 5 stars
Review of Sea Change Beachfront Apartments

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Sea Change Beachfront Apartments
5.0 of 5 Condominium   |   31 - 35 Vasey Esplanade, Trinity Beach, Queensland 4879, Australia   |  
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Gladstone, Australia
1 review
“Pleasan, Relaxing Stay”
5 of 5 stars Reviewed February 23, 2008

I travel to QLD every February, and i have to admit that this has been the best trip so far.

Sea Change Beachfront Apartments will now become my regular point of destination in this area.

The two bedrom apartment in which we stayed featured a roof top deck and FAR EXCEEDED my expectations! The space of tthe apartment was amazing - Much larger than traditional two bedroom apartments.

The grounds of the property were immaculate, which shows that the property managers really care for the surrounds and the whole guest experience.

The decor of the rooms is very contemporary and fits in very well with the surrounds.

  • Stayed February 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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812 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Nova Scotia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 2, 2008

Sea Change is a wonderful accomodation.

We loved every minute we were there. We felt that our every need was anticipated. The apartment was spacious, nicely decorated and very clean. The beds were comfortable. I slept so well!!

And what a location! The views were spectacular. Walks on the beach were delighful. And local fish n chips weren't bad either.

Thanks! We'll be back as soon as we can! And we'll certainly recommend it to fellow travellers.

Luke Rimmington
Nova Scotia, Canada

Stayed December 2007
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2008

Seachange Apartments- Beautiful, stunning and always with a warm and friendly face.
The location is fantastic, tranquil and breathtaking. The apartments are well presented and are very comfortable.

When ever I needed to book a tour or just needed general help there was always a friendly helpful person who was more than willing to give help and any experiences.

A definite must for the couple wanting a nice romantic and relaxing time away from home with the beautiful Trinity a step away and gorgeous restaurants a short walk away.

I myself cannot wait to go back!!

Stayed January 2008
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2008

Sea Change on Trinity Beach was absolutely magnificent, the apartments were fantastic and had incredible balconies and outdoor dining areas to BBQ,socialise and listen to the beautiful sounds of the waves crashing on the beach. What made Sea Change even more special was the outstanding service the manager Simon gave us and the wonderful advice on tours and activities we took which made our holidays nothing short of amazing. The outdoor resort style pool area was beautiful and was a featured location for us during our stay. Simon, thank you for making our Christmas holidays so special and one that we will never forget!

Amanda & Mandy

  • Liked — The beautiful large outdoor balconies, incredible pool and amazing service from the manager Simon
  • Disliked — nothing it was all fabulous!
  • Stayed December 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, England
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2008

With a party such as ours it was essential that our stay met a number of criteria. Not only was the accomodation clean, well laid out and superbly situated, but the facilites were of a very high standard.
The manager, Simon, ensured that we went on the best trips and that we were looked after on those trips.
The appartments are quiet, idyllic and give the tropical paradise feel.
I have already recommended Sea Change to many of my friends in the Uk and Australia.
If we are ever back in Cairns we will be staying there again.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed November 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2008

We stayed at Sea Change for a couple of weeks in December (just before the rainy season really kicked in) and it was a quite nice serviced apartment. We had a two bedroom apartment with the rooftop balcony. The bedrooms are on opposite sides of the living area, making it much easier to share the apartment with a traveling companion. The rooftop balcony is also utterly lovely until mid-afternoon when everybody turns on their AC (as there are several pump units sitting on your balcony), and the BBQ is certainly a feature worth pursuing. There's not much in Trinity Beach, but Sea Change is at the edge of walking distance to a butcher, baker, grocery, chemist and postal shop so you won't be lacking for basics. Beyond that, there are several dining options in the area -- Blue Moon Grill was far and away our favorite -- and the concierge service Sea Change provides is really quite fabulous. It's also worth noting that they work with Cairns Cruising car rentals to have cars that you may be hiring delivered to and picked up from the apartments so that there's minimal effort needed to hire a car and go exploring (which I highly recommend -- there's a lot to see). Three points of note would be that 1) despite the photos on their website, rooms do not necessarily come with espresso machines -- we had to make do with a french press; 2) while their pool is really quite nice, the addition of an exercise room would be fabulous and 3) the broadband internet connection is a single wired port in the middle of the apartment, serviced at a lavish extra fee by an ISP that can't find roughly a quarter of the internet, inclusive of MySpace -- this is something that Sea Change may want to change. Even so, I'd readily rent a Sea Change apartment again.

Stayed December 2007
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 17, 2008

My husband and I, with three international guest stayed at Sea Change for 5 nights. The appartments are fantastic and had everything we needed. However, Simon was so rude that I would not recommend Sea Change to anyone.
Simon has no concept of customer service and treated us like children the entire stay. We range from the age of 25 to 35 and after a long year were not out for a wild party. We were playing our music load enough so that we could hear it on our deck at 430pm. Simon let him self into our appartment and yelled across the deck at us to turn the music down. He continued to yell "haven't you every lived in a communal environment?" Well, infact all of us have for many years and at 430pm usually except a small amount of noise.
The next day I got up for a swim and was in the pool 15 minutes before opening time. I was not the only guest and we were very quiet. Simon came out of his apartments and demanded that we GET OUT. There was no "excuse me do you realise that the pool does not open for 15 minutes" it was just GET OUT.
That afternoon the five of us went down to the pool again with a few cans of beer and wine in a plastic glass. But we were spotted by the ever watching Simon. Again from is apartment he rudly tells me that there is to be no glass in the pool. Once I enform him that it is plastic (which could be clearly seen) all he said was "fine".
Ten minutes later (6pm) as soon as the children had left the pool, he came out and told us to keep the noise down as not everyone was lucky enough to have an appartment on the second floor. Again there was no "excuse me, I am glad to see you are having a good time, but please be mindful of the noise" he was rude and degrading. For the rest of the evening we could see Simon peering out of his appartment at us. Just waiting for us to do something else wrong.
Finally, upon our check out we enquired about a transfer to the airport. Simon quickly informed us that they don't transfer back to the airport only from the airport. He did not even bother calling us a cab or offering us the cab number. We walked down the street and got the number and a phone from a local business, who informed us that although Simon offers a FREE tour desk, he infact gets up to 30% commission from this. Therefore, if we had booked directly and asked for the best price we could same ourselves that much. Don't be fooled, Simon would only do something for you if there was something in it for him.
I would never stay at Sea Change again because of the way he treated us. Five star accommodation, two star service at best.

  • Liked — The appartments
  • Disliked — The manager
  • Stayed December 2007, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon65, Manager at Sea Change Beachfront Apartments, responded to this review, January 23, 2008
In reponse, I would like to make the following points.

1. In relation to the loud music, the guests had the music system playing in the apartment, approx. 30 metres away from where they were sitting on the far end of their roof deck. For them to hear the music they had it turned up to the max. I had a complaint from the guests in the above apartment, whom had young children, about the noise. I attempted numerous times to phone the guests and then knock on the door but on all occasions got zero response from the guests as they couldn't hear because the music was too loud. I then had to open the door to ask them to turn the music down as it was disturbing other guests in the building.

2. The pool opening hours are clearly dispayed at the pool entrance and are there to be followed. The swim out apartments hug the pool and consideration has to be given to these guests in relation to both privacy and noise.

3. The guests were asked to keep the noise down once in their five day stay.

We try very hard to ensure ALL of our guests have a great holiday at Sea Change, and if a guest makes a noise complaint, we try & assist them. Our Sea Change team are very customer focused to ensure they have a wonderful time. I hope you can see this in vast majority of our happy & satisfied client's reviews.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sea Change Beachfront Apartments

Address: 31 - 35 Vasey Esplanade, Trinity Beach, Queensland 4879, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Trinity Beach
Amenities:
Beach Business Center with Internet Access Free Parking Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #2 of 22 Specialty Lodging in Trinity Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sea Change Beachfront Apartments 5*
Number of rooms: 23
Official Description (provided by the hotel):
Sea Change Beachfront Apartments offers five star luxurious accommodation at Trinity Beach, 15 minutes north of Cairns. All self contained apartments are absolute beachfront and offer stunning views of the beach and ocean. This truly stylish resort provides the ultimate in Cairns accommodation. Sea Change is certainly the "Jewel in the Crown" at Trinity Beach. ... more   less 
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Also Known As:
Sea Change Beachfront Apartments Hotel Trinity Beach
Sea Change Beachfront Apartments Trinity Beach, Cairns Region

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