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“Absolutely awesome experience” 5 of 5 stars
Review of Oceans Mooloolaba

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Oceans Mooloolaba
5.0 of 5 Hotel   |   101-105 Mooloolaba Esplanade | PO Box 1081, Mooloolaba, Queensland 4557, Australia   |  
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Hotel amenities
Ranked #1 of 15 Hotels in Mooloolaba
Brisbane, Australia
1 review
“Absolutely awesome experience”
5 of 5 stars Reviewed September 26, 2011

We recently spent 4 nights in a 3 bedroom penthouse and were really blown away with the experience. The room was a spacious 3 bedroom with 2 bathrooms. It had it's own BBQ entertainment area with it's own lap pool on the top terrace. The hotel, staff and facilities are first class. All the rooms are sea-facing with excellent views. The kids lived in the pool and spa for the entire time we were there. The hotel is very safe with key swipes giving you access to your particular floor. The rooms have modern appliances and gadgets and was serviced daily. There are lots of boutique stores, coffee shops, restaurants etc along the esplanade. The beach which is right across the hotel is quiet and great for kids. Overall we had a fantastic time and will definitely return.

Room Tip: We emailed the staff for an early checkin which they obliged us with, and on checkout they still all...
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  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceansM, General Manager at Oceans Mooloolaba, responded to this review, October 4, 2011
Dear SalsBne, I am very happy you enjoyed your stay in Oceans 3 bedroom penthouse, I agree the views are wonderful and the pool and spa great for kids to enjoy. We do strive to be the best on the Sunshine Coast and to make each guest feel special and glad we could accommodate you on the early checkin!
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263 reviews from our community

Traveler rating
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    14
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 12, 2011

Staff fabulous, we were two couples staying in two bedroom two bathroom unit and they upgraded us to three bedroom for extra room. was great, lovely views, lots of sun - end unit with large balcony. Very relaxing pool but the spa was divine lovely and warm. lots of great coffee and restaurants nearby and shops of course! we would all go back again. Housekeepers were excellent and very friendly and helpful.

Room Tip: great on the end with large balcony for sun but rubbish man came on street behind 7.30 - 8am every...
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceansM, General Manager at Oceans Mooloolaba, responded to this review, October 4, 2011
Dear Taupogal, thank you for your review, we do appreciate your comments and very glad you enjoyed your stay with Oceans and look forward to welcoming you back in the future. I will pass on your comments to Housekeeping, I know they will appreciate it.
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New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 6, 2011

This hotel is the epitome of first class service and style. We had a 2 bedroom suite, and the layout of the room was fantastic. The kids loved it as did we.

The views of the ocean from the floor to ceiling windows in the room are breathtaking. First class bathrooms, TVs, kitchens, even powered window shades.

Location is right on the esplanade, which is loaded with great cafe and restaurants.

Additionally, the room was spotless and very well taken care of. Oceans may cost a little bit more, but its really well worth it to stay in a hotel like this. Would recommended to anyone visiting the Sunshine Coast.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceansM, General Manager at Oceans Mooloolaba, responded to this review, September 6, 2011
Dear samstevens1000, thank you for writing a Tripadvisor review on Oceans Mooloolaba, we do appreciate that it takes time to do so. I am very glad you enjoyed your stay with us and agree the oceans views from the suites are amazing, I look forward to welcoming you back in the future.
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Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 4, 2011

Just got back from a lovely 2 night stay at oceans and its was great! Stayed in 2 bedroom suite on second floor. Great easy acces for pool for kids. Room was supreme. We had a cinema experience which turned out to be a great night.
Tips for visitors:
-When u first turn up, park in the loading area before you go into the secure parking. Checkin then take your bags up. Once all your gear is out move car to secure area.
-we had a pram so you needed to juggle the lifts to either get to lobby level fot back enterance or retail for beachside enterance.
-cinema experience recommended!
-heaps of cafe/restaurants nearby plus coles/bottleo for snacks and drinks everything is walking distance inc. Underwater world.
-excellent customer service from liz on front desk - great work!

We look forward to revisiting when kids a little older but will probably have a young #3 by then! Thanks for your hospitaliry - marty plus the family.

Sorry if grammer/spelling a bit off i am on the iphone!

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceansM, General Manager at Oceans Mooloolaba, responded to this review, September 6, 2011
Dear AussieTweedFamily, thank you for taking the time to write your wonderful review on Oceans Mooloolaba, We are glad you enjoyed your visit and made use of the cinema, it is a great experience for a family to enjoy together. I look forward to seeing you again in the future and will pass on you comments to Liz, she will appreciate them.
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Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 28, 2011

having had a wonderful previous experience we were disappointed for the following reasons
1. the 2nd and 3rd rooms were very hot in the morning due to the sun
2. The coffee machine did not work and I felt to charge for the pods is a bit excessive
3. the TV remotes were not working consistenly
4. The shower door slammed on my finger and fractured my nail Its not a great design
5. I could not find a blanket for my bed during the night
6. the pillows were very lumpy
7. There is no mat on the side of my bed and made for sandy sleeps.
8. I did not understand how to use the intercom system to enable visitors to enter. Some explanation would have helped.
9. It is very difficult to decant from the car to the lifts. A little explanation and A drop off bay and more trolleys would help.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceansM, General Manager at Oceans Mooloolaba, responded to this review, September 2, 2011
Thank you for your feedback Loretta, I am sorry your 2nd visit to Oceans Mooloolaba was not as enjoyable as previous, Oceans strives to achieve very high standards for all our guests, to respond to your comments:
The apartment is fully airconditioned, so I am not sure why the apartment would have been hot, unfortunately being on the oceanfront comes with morning sun on the east coast.
If you had advised Reception of the issue with Nespresso machine we would have replaced it immediately, same with TV remotes, they can be difficult to operate at times, but would have been checked and replaced if needed.
Instructions for intercom use were in your apartment compendium, or by contacting Reception.
Drop off bay and trolley's are available at Reception/Checkin area
Most issues can be resolved quickly by a call to Reception to ensure your stay was enjoyable, but we do appreciate your comments and for taking the time to write a review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 22, 2011

We staying in a two bedroom apartment and it was exquiste. Modern furnishings, floor to ceiling glass offering excellent 180º views across Mooloolaba Bay. Own private balcony. Loved the Hansa smart shower and the nespresso coffee machine. Excellent swimming pool and large spa pool. Great location in the heart of Mooloolaba. Couldnt recommend highly enough, staff were an asset to the hotel. Can't wait to return.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceansM, General Manager at Oceans Mooloolaba, responded to this review, August 31, 2011
Dear KATDAV23, thank you for taking the time to post a review on Tripadvisor, we appreciate that it takes time to do so and value our guests and their comments greatly. I am glad you enjoyed your stay with us so much and look forward to welcoming you back in the future.
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Brisbane, Australia
1 review
5 of 5 stars Reviewed August 22, 2011

I came to stay at Oceans with my husband and our young toddler daughter. Oceans was everything I dreamed of and more - the floor to ceiling glass doors and windows provide amazing views that are second to none, and the accommodation was absolute luxury. I enjoyed a soak in the ensuite bath everyday and we utilised the swimming pool and spa regularly as well. With restaurants, cafes, bars and shops at your doorstep, Oceans is definitely the best place to stay.

The Oceans staff were fantastic and attentive. Thanks to their manager, two of the lovely staff Tess and Liz were able to witness our wedding ceremony!

We are already planning our next trip to Oceans! If we ever win lotto, we'll definitely be buying one of those apartments!

Stayed August 2011, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceansM, General Manager at Oceans Mooloolaba, responded to this review, August 31, 2011
Thank you H S L for taking the time to post your wonderful review, and congratulations on your wedding, the staff did comment that it was lovely ceremony. We hope to welcome you back to Oceans in the future, lotto win or not!.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oceans Mooloolaba

Address: 101-105 Mooloolaba Esplanade | PO Box 1081, Mooloolaba, Queensland 4557, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Mooloolaba
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Mooloolaba
#1 On the Beach Hotel in Mooloolaba
#1 Romantic Hotel in Mooloolaba
#1 Luxury Hotel in Mooloolaba
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Oceans Mooloolaba 5*
Number of rooms: 46
Official Description (provided by the hotel):
Oceans Mooloolaba Beach, the only 5 star Mooloolaba Resort, is perfectly positioned directly opposite Mooloolaba Beach and in the center of Mooloolaba Esplanade. Walk out the door and choose from dozens of great restaurants, boutique shopping outlets and watch the ocean waves sparkle on the stunning Mooloolaba beach. 46 exquisite self contained luxury apartments and penthouses feature state of the art facilities, smart technology and modern design details. ... more   less 
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Also Known As:
Oceans Mooloolaba Hotel Mooloolaba
Oceans Mooloolaba Sunshine Coast

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