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“Great Location and Accommodation” 5 of 5 stars
Review of Raffles Mooloolaba

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Raffles Mooloolaba
4.0 of 5 Condominium   |   65-69 First Avenue, Mooloolaba, Queensland 4557, Australia   |  
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MAY AND JUNE HOT SPECIALS
Certificate of Excellence 2014
Rowville, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
“Great Location and Accommodation”
5 of 5 stars Reviewed November 19, 2012

We booked our trip directly through Bob at Raffles, and he was a little cheaper than Agoda, and we could NOT fault the place. So we have booked for same time next year, even booked the same room. Location is excellent, so close to all cafes, shopping and the beach

Ross & Tracey Peters

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witnessed, Manager at Raffles Mooloolaba, responded to this review, November 24, 2012
Hi Ross and Tracey

It's very pleasing to learn that you enjoyed your first stay with us so much that you have already booked a return visit for the same time next year.

Regards
Bob James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 18, 2012

Raffles is in a great location within a short walking distance to the beach, cafes, restaurants, supermarket and shops.My first impression was when I received an extremely prompt email from Bob regarding room rates. This quick response was what influenced my decision to stay here.
Our unit was spacious and clean with partial water views. And the large spa in the ensuite was an enjoyable suprise.
Our overall experience at Raffles was good value for money.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witnessed, Manager at Raffles Mooloolaba, responded to this review, November 21, 2012
Hi Natalie

Thank you for your feedback. I'm pleased that you enjoyed our excellent locality to all that Mooloolaba has to offer. All of our apartments have a double spa bath ensuite off the master bedroom where one can relax and rejuvenate at the end of the day.

Maybe and hopefully we'll get the chance to host you again on a return visit to Mooloolaba.

Regards
Bob James
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Perth, Australia
Top Contributor
159 reviews 159 reviews
87 hotel reviews
Reviews in 84 cities Reviews in 84 cities
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed November 9, 2012

We booked a 2 bedroom penthouse with spa via Agoda. Regretfully, on arrival it appeared that this means that you get a normal 2 bedroom apartment on the 6th floor with your own 'roof terrace'. The spa bath is however just a 'normal' spa bath in the master ensuite. So the thought of sitting in the jacuzzi on the roof terrace overlooking Mooloolaba quickly disappears! The apartment complex is dated and the rooms were not very clean (lots of dust on the ceiling fans and in the corners. They are self contained so no cleaning service during your stay. The caretaker, Bob, treats you as a bit of an inconvenience and seems to think that every guest is out to trash the apartments.
The location is just a bit away from the Esplanade and fairly close to the local Coles supermarket. The apartments on the east side have reasonable sea views and was actually saw some whales from our balcony. I would recommend Sunshine Coast visitor to check out deals at the likes of Zanibar and Oceans before booking The Raffles.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witnessed, Manager at Raffles Mooloolaba, responded to this review, November 21, 2012
Hi

I'm very surprised that you were of the belief that our penthouse apartments had a jacuzzi on the roof top when in ALL of our internet advertising, with the exception of Agoda, who simply list our many resort and apartment features, the description reads.."double spa bath ensuite".

Thank you for bringing to our attention the dusty ceiling fans.

Without knowing the reasons behind your comments that I was overzealous, treated you as a bit of invonvenience and seems to think that every guest is out to trash the apartments I am unable to respond with an explanation.

Regards
Bob james
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 4, 2012

We have just returned from 2 nights in a 2 bed, 2 bath unit. From start to finish, everything was so well managed and made our stay completely relaxing. Check in, fast, efficient, everything I asked for previously had been arranged, I requested a queen size bed in both bedrooms, done, a jug was replaced with no fuss whatsoever, unit was spotless, the bathrooms are very well planned, shelves in shower, hooks, rails for towels, so many of the minor things that irritate when missing, all provided here in fine working order. The kitchen is fully functioning, full sized fridge, oven, hotplate, microwave oven, there could be no reason why anyone would not enjoy staying here. We noticed noise only when we were outside, once in the unit it was very peaceful. It is in a fabulous position, close to Coles, bakeries, cafes, restaurants, boutiques, beach, parks, everything. Highly recommended for couples, families, friends, not for heavy partying though as it seems a quiet, very clean, well Managed place for everyone's enjoyment.

Thank you to Bob James for delivering all that he was asked for.

Room Tip: I think the best rooms would be 601, 602, 501, 502 etc... Don't expect the lift to be fast, the...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witnessed, Manager at Raffles Mooloolaba, responded to this review, November 21, 2012
Hi
Thank you so much for taking time out to post a review of your stay with us at Raffles Mooloolaba. and my apologies for the oversight in not replying earlier. I'm so pleased that you enjoyed a relaxing stay and that our facilities and service met your expectations.
I hope that you get to enjoy another holiday with us sometime in the future.

Regards
Bob James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 14, 2012

We just returned forma weekend stay in a 2 bedroom, 2 bath apartment (October 2012). There were 5 of us – 2 adults and 3 children aged 5, 3 and 18 months. The overall experience was excellent. The apartment was large enough for all of us, with spacious bedrooms and 2 full bathrooms. The second bedroom had two single beds but there was still enough room to put a portacot in between. The apartment was clean and tidy and very well looked after. There is a full sized kitchen which was great with small children as well. From our room (302) we had a glimpse of the ocean from the balcony (between buildings in front of us). The rooms next door 303 and 304 would had a better view but are also closer to the main street and noise I suspect.

The complex is set one block back and about a 2 mins walk to the beach and the main strip with all the restaurants and shops. So it was very convenient and we walked everywhere. The pool and sauna were a hit with the kids and there were some toys etc placed in the corner for use in the pool which we thought was thoughtful and kids appreciated. There are also undercover BBQ facilities within the pool area as well although we never used it.

We mostly ate out for dinner and I must admit that was pricey but we were on holidays so didn’t complain too much. Most of the restaurants and shops cater for children, with the usual pizza/fish and chips/chicken nuggets and chips. Our kids didn’t complain but it would have been nice if there were other options especially considering the prices. The adult food was great. There is also a Coles nearby and the pub is conveniently located near the apartments too which more than make up for the exxy restaurants along the shore.

We really enjoyed our stay. The closest beach to the apartments is a mixture of large rocks and sand – it’s actually quite good for small children and our 3 enjoyed building sandcastles and running between the rocks. Underwater world is only minutes away by car which was also a hit. There is also a surf type beach near there as well with a playground. Everything is close and convenient so you couldn’t really ask for a better location. There were lots of other families around so it’s obviously a popular area for this demographic.

Overall, we were quite impressed with the friendliness of management and the location of the accommodation and it’s proximity to all the activities. We were very happy with our stay and would definitely visit again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witnessed, Manager at Raffles Mooloolaba, responded to this review, October 17, 2012
Hi Marina

Many thanks for your very comprehensive report on your weekend away in Mooloolaba. Your detailed review will no doubt be very helpful to those planning a holiday in Mooloolaba.

I'm pleased that you were impressed with the apartment's facilities and Raffles in general.

We hope to see you back again.

Regards
B ob James
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Cambridge, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2012

Stayed for 3 nights in a very spacious apartment, it was a 2 bed, 2nd bed was closed off as on,y 2 of us. Very handy for the beach and for the cafe's and restaurants. It was clean.
It was very noisy on the Saturday night as very close to a club, the windows are not double glazed, so we were kept awake till the early hours, so, that's ok if you are a young person out clubbing but not good for family or couple wanting an early night!!
The pool area and pool isn't very big, but fine as long as the place isn't full and everyone is there at the same time!!
All in all, I thought it was reasonable for the space, amenities and location.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witnessed, Manager at Raffles Mooloolaba, responded to this review, October 17, 2012
Hi Ann

Thanks for taking time out to post a review of your stay at Raffles and I'm pleased that your apartment met your expectations. Yes, all of Mooloolaba can be noisy on Saturday nights and we are no more immune to it than most other resorts and private residences located in the centre of the Mooloolaba. Unfortunately, this is one disadvantage of our excellent location. The glass in the apartment windows is sound proof glass.
Regards
Bob James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albury, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2012

After a very bad experience trying to check into a hotel that shoved my family of four into a single queen room was so pleased to find raffles and have some extra room for my family, had ocean views, is so close to the beach and esplanade and perfect spot to base your sunshine coast holiday. Management were very helpful and friendly. Will def stay here again. Great value for money.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witnessed, Manager at Raffles Mooloolaba, responded to this review, October 17, 2012
Hi Kym
Many thanks for your comments and it was a pleasure to have been able to help you out. We look forward to your return visit.
Regards
Bob James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raffles Mooloolaba

Address: 65-69 First Avenue, Mooloolaba, Queensland 4557, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Mooloolaba
Amenities:
Free Parking Kitchenette Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 28 Specialty Lodging in Mooloolaba
Price Range (Based on Average Rates): $
Hotel Class:4 star — Raffles Mooloolaba 4*
Number of rooms: 30
Official Description (provided by the hotel):
RAFFLES MOOLOOLABA,a 4 star intimate Mooloolaba resort, is just a short stroll to all that idyllic Mooloolaba has to offer.Raffles Mooloolaba comprises 30 modern and inviting fully self contained spacious and comfortable one or two bedroom Sunshine Coast holiday accommodation apartments. Every holiday apartment offers a double corner spa bath ensuite to the master bedroom for that extra bit of relaxation and rejuvenation after a day of absorbing the attractions of Mooloolaba..Choose from a ground floor apartment with its own private and secure courtyard, a deluxe apartment with either garden or partial ocean views, ocean view apartment or an ocean view rooftop apartment with its own private rooftop with BBQ and outdoor furniture setting.(List features)Relax in private on your own east to north facing balcony or enjoy our resort facilities - heated pool, spa, BBQ entertainment area, lift, free parking and tour desk.Walk across the street to the supermarket, 80m to the closest restaurant, 200m to the local bus stop, 150m to the nearest beach, 500m to the Surf Club and Underwater World, or take a 5 minute drive to the coast's largest shopping and movie complex or a 30 minute drive to Australia Zoo.RAFFLES MOOLOOLABA is the ideal base for your Mooloolaba accommodation and Sunshine Coast adventure ... more   less 
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Also Known As:
Raffles Mooloolaba Hotel Mooloolaba
Raffles Hotel Mooloolaba
Raffles Mooloolaba Sunshine Coast

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