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“perfect view, great apartment” 4 of 5 stars
Review of Mantra Zanzibar

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Mantra Zanzibar
4.5 of 5 Resort   |   47-51 The Esplanade, Mooloolaba, Queensland 4557, Australia   |  
Hotel amenities
Ranked #11 of 15 Hotels in Mooloolaba
melbourne
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“perfect view, great apartment”
4 of 5 stars Reviewed March 30, 2010

first time to mooloolabah and it rained non stop. however the stay was great thanks to the great apartment. room 505 was huge, clean and had top views. more than happy with the zanzibar.

  • Stayed March 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, General Manager at Mantra Zanzibar, responded to this review, April 8, 2010
Dear scorch63,

Thank you for taking the time to provide a review of your recent stay with us at Mantra Zanzibar. I'm sorry to hear you didn't have much luck with the weather, however I was delighted to hear that you enjoyed your stay regardless.

Should your travel plans bring you back to Mooloolaba in the future I hope we have the opportunity of welcoming you back to the Mantra Zanzibar.

Kind Regards,

Jackson Emblin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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146 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2010

We've stayed in this apartment once before but the apartment has obviously been fully renovated and the result is amazing. We stayed with friends (two couples) and we had the second bedroom. Bed was really comfortable. Obviously two king singles that had been joined to make a king-size bed. The cyclone was having it's impact on the waves so we had a great time sitting on the balcony watching the surfers. There was a daybed on the balcony which was a new addition and it was great to sit on there having a glass of bubbles watching the passing parade. Views both ways - south and north. We always book through G1 Holidays as the secret is definitely being able to chose the apartment you want. We stayed in 702 which is on the 7th floor and has great views. I see that other people have had trouble with the cleanliness of the apartments. I can only state my own experience and the apartment was lovely and clean. I would definitely go back again.

  • Stayed March 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, Guest Relations Manager at Mantra Zanzibar, responded to this review, March 2, 2015
Thank you for your review

Your comments have been flagged for review.

Kind Regards
Mantra Zanzibar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 1, 2010

We have just returned from spending 6 nights at Mooloolaba from 27 December to 2 January. We chose the hotel a little late but were assured the courtyard room, which was priced higher than other rooms due to having a spa and BBQ had OCEAN VIEWS. In fact I think the girl my wife spoke to stated there were ocean views on all foor at least 5 times.To begin with, the hotel was well positioned and the New Years festivities were absolutley fantastic. The hotel itself is dated and the room we had (202) courtyard needs to be refreshed for it to remain 41/2 star I'm afraid. The aircon resets itself which cancels out all the of clocks, nomrally at around 1.00am and doesnt trun back on until you wake up hot and stuffy and turn it back on yourself. There was what appeared to be faeces smeared on the wall in the ensuite just above the toilet roll holder. The carpets and rug in the loungeroom were filithy, not good for young children who like to play on the floor. Both our children ages 4 and 2 got colds and needed to see the doctor for medication, not sure if this was from the aircon or just an unfortunate thing. The pre-fab door which was to conceal the refridgerator and match the remainder of the kitchen was ripped off and thrown next to the washing machine. The fridge was way to small for a family of four and one of the shelves on the door was missing. The dishwasher didn't work properly and took about 4 hours to clean dishes. We did have ocean views...IF YOU STOOD UP...and looked through the tress which were on the street, SO I GUESS THIS WOULD BE LIMITED OCEAN VIEWS IN MY OPINION! for if you sat down I'm afraid you didnt see anything. The spa was nice and hot and if you sat in that you got limited ocean views. The barbeque was really good and got good heat to cook meat. Our friends really enjoyed the BBQ we put on. The coffee table in the loungeroom had a glass top and was not fixed to the table and with little children was a bit of a worry. We could have actually not worried to much of what I have meantion until we found our courtyrd was being used used as a dumping ground for those inconsiderate smokers in the rooms above who threw there butts beer tops from their balconies and my kids ended up finding them, One on occassion we also had those from above throwing the buckets of water onto their balconies to clean them which ended up also in our court yard. Over all our family had a wonderful holiday at Mooloolaba. We have travelled around the world and can honestly say that Mooloolaba would put the likes of most seaside destinations to bed. It is without doubt the most wonderfu locations to visit in the world. We would stay again at this hotel BUT DEFINITELY NOT RECOMMENDING STAYING IN THE COURT YARD ROOMS!!!!

  • Stayed December 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, General Manager at Mantra Zanzibar, responded to this review, January 15, 2010
Dear RandomBrisbane,

Thank you for taking the time to share your experience of your recent stay with us at Mantra Zanzibar. We greatly appreciate this feedback as it allows us to continually improve the services and standards we offer our guests. I have noted your comments with regard to the standard of the apartment, you will be pleased to know we have a number of apartments currently undergoing refurbishment and our aim is to have all apartments completed in the near future.

I have asked our Maintenance team to look into the issues you have mentioned with regard to the air-conditioner and dishwasher when the current guests depart, as neither of these issues have been reported previously in this, or any other apartment. Your comments regarding the cleanliness of the apartment have also been passed onto the Housekeeping team, and it is unfortunate that we were not made aware of these issues during your stay so we could have rectified them to your satisfaction.

As we are located directly opposite the beachfront all our apartments certainly do have a view of the ocean, however there are some trees on the foreshore (which can be seen in Rocky_Traveller_83’s photos) which can block the views from some angles. Unfortunately the ocean is not visible from all areas of this apartment, and the same is true for all apartments including those on higher floors.

Thank you once again for your feedback, should you be returning to Mooloolaba in the future please do not hesitate to contact me directly so I may personally handle your booking.

Kind Regards,

Jackson Emblin
General Manager
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Toowoomba
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 28, 2009

Have just recently returned from a stay at the Zanzibar penthouse apartments. I had read reviews prior to going but thought people may have just been fussy when I read the complaints and I must say Ive never written a review about a place. I enjoyed my stay at the unit however for a penthouse apartment (paying $600 a night) I must say I was expecting an immaculate room. It needs some good maintenance and a good clean, new carpet and new paint. We also found the roof top area had many cockroaches at night which wasnt very nice. We also found a bandaid and chip packet under the couch so the general cleaning must be brief. The view and location however, was absolutely stunning so it made the stay lovely. We go to the coast quite a bit and enjoy staying in different places but I wouldnt stay in a penthouse here again and pay this price for this type of accommodation.

  • Stayed December 2009, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, General Manager at Mantra Zanzibar, responded to this review, January 19, 2010
Dear LehmannToowoomba,

Thank you for sharing your recent experience, and please accept my apologies that the penthouse apartment failed to meet your expectations. We are currently undergoing a refurbishment progam here at the resort, with almost a third of apartments now completed.

Your comments regarding the items under the couch have been shared with our Housekeeping department as that is certainly not our usual standard. It is unfortunate that we weren't made aware of this issue during your stay, as well as the issue with the cockroaches on the roof - we do get some that live in the gardens from time to time however we would have certainly been able to rectify these things for you so you may have enjoyed your stay even more.

Thank you once again for your feedback, and should you be returning to Mooloolaba in the future please do not hesitate to contact me directly so I can ensure your next stay exceeds all expectations.

Kind Regards,

Jackson Emblin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
victoria
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2009

Just arrived home after a wonderful stay at the Zanzibar. My 2 sisters and I took our mum on her first flight and also first trip to QLD. After booking the resort and then reading the reviews I was a little concerned as we were wanting something special for our mum, but the place was perfect. We had a 3 bedroom apartment on the 9th floor with spectacular views, the apartment was clean and we had everyting we needed. The reception staff were all very helpful and very friendly.
The location was fantastic with the lift taking you straight down into the shopping and eating areas. There was no need for a car as everything is right at your door.
We all had a wonderful time, thanks to the resort and its staff for making this such a lovely trip with our mum.

  • Stayed October 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, General Manager at Mantra Zanzibar, responded to this review, November 9, 2009
Dear jenny3380,

Thank you for choosing the Mantra Zanzibar for your recent stay in Mooloolaba. We greatly appreciate all guest feedback as it allows us to continue to maximes the level of service we provide our guests.

I was very pleased to hear that you and your family enjoyed your special break with us, and I have shared your comments with the rest of our team.

We look forward to welcoming you back to the Mantra Zanzibar on your next trip to the Sunshine Coast.

Kind Regards,

Jackson Emblin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 9, 2009

We stayed at the Zanzibar the weekend 6-8 June and had an absolutely fabulous stay. We booked through Wotif.com and only after booking did we happen across the reviews on this page - needless to say I was worried about what we were letting ourselves in for.

On arrival we were greeted by a very friendly and helpful receptionist, and then proceeded to the extremely secure car park, which has wide spaces, so no worrying about coming back to dings in the doors.

The lifts to the apartments are clean and exceptionally quick, we never waited more than a few seconds for a lift.

Now to the apartment, we stayed on the 7th floor, and walking in were amazed with what we saw - the apartment was large, spacious, clean and fitted with high quality furniture. Both the master bedroom and living room had flat screen tvs, and also a dvd player and stereo system. The whole apartment was very clean and well maintained.

Good size wardrobes, and plenty of extra pillows and blankets are provided. The shampoo and bodywash is just divine - fresh and invigorating. The kitchen was well fitted with all the appliances very clean and in excellent condition.

Sitting on the balcony overlooking the beach was just fabulous, we chose to have breakfast there rather than venture out, and also spent time in the evening watching the sun go down.

The pool area was clean and tidy - and best of all the heated pool was heated to the perfect temperature. I didn't see anyone using the bbqs but these too looked to be kept very clean.

The location of the Zanzibar is perfect - right in the centre of the Mooloolaba esplanade, we didn't have much noise from the people down below, only the lorikeets at sunset tended to make any noise (and simply shutting the balcony doors cut all noise out)

All in all, we had an excellent stay at the Zanzibar and wouldn't hesitate staying there again.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, Guest Relations Manager at Mantra Zanzibar, responded to this review, March 2, 2015
Thank you for your review

Your comments have been flagged for review.

Kind Regards
Mantra Zanzibar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redcliffe
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 24, 2009

The only reason we didn't ask for another room is that we figured they would all be the same. The balconies are nice and big, but unfortunately filthy like the rest of the room. The windows look like they haven't been cleaned in months. We opened the fridge and a cockroach jumped out. We opened the dishwasher and a cockroach jumped out ! During a 2 night stay, we killed 10 cockroaches, and those were the ones we were able to catch. The phone was disgustingly dirty, the walls were covered in greasy handprints and smears, the glass balcony rail had what looked like smeared food on the inside of the glass. Thank heavens we weren't preparing food, because I wouldn't have trusted any of the utensils or plates to be clean.
The location is magnificient and the view spectacular, but next time I would stay next door.

  • Stayed March 2009, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraGM, Guest Relations Manager at Mantra Zanzibar, responded to this review, March 2, 2015
Thank you for your review

Your comments have been flagged for review.

Kind Regards
Mantra Zanzibar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Zanzibar

Address: 47-51 The Esplanade, Mooloolaba, Queensland 4557, Australia
Location: Australia > Queensland > Sunshine Coast > Mooloolaba
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Mooloolaba
#5 Top resorts Hotel in Mooloolaba
#9 Luxury Hotel in Mooloolaba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Zanzibar 4.5*
Number of rooms: 32
Official Description (provided by the hotel):
Overlooking Mooloolaba Bay, Mantra Zanzibar offers beachside accommodation with a strong East African influence in the heart of cosmopolitan Mooloolaba. Offering style on the beach, the property is close to everything your heart desires including shopping, restaurants and sidewalk cafes. Indulge in the latest fashions and giftware from around the world in the surrounding boutiques. Accommodation choices include 2 and 3 bedroom apartments all with quality furnishings and African inspired decor, air-conditioning, private balcony with panoramic ocean views and an indulgent spa bath. Other standard features include a fully equipped kitchen, laundry, cable TV, DVD player, internet access and hairdryer. If you're after more space, upgrade to our courtyard apartments which feature all of the above plus a private courtyard area with barbeque and outdoor spa or for the ultimate in luxury book our two or three bedroom penthouse. You will enjoy all the resort facilities and services you need with an outdoor heated pool and spa, fully equipped gym, complimentary undercover parking, in-room internet access, tour desk, child minding and laundry service. Mooloolaba is home to many of Queensland's best attractions including UnderWater World, the Eumundi Markets and just 20 minutes drive away is the famous Australia Zoo. Located on The Esplanade we are just minutes walk from trendy sidewalk cafes, bars, restaurants and boutique stores making for a truly memorable getaway. ... more   less 
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Also Known As:
Mantra Zanzibar Hotel Mooloolaba
Zanzibar Hotel Mooloolaba
Zanzibar Apartments
Zanzibar Hotel Apartments
Mantra Zanzibar Mooloolaba, Sunshine Coast

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