I have just returned back to brisbane after staying 2 night at the resort on the top level with the jacuzzi . On arrival into our room we found 4 dirty wine glasses in the sink , I called reception and was not given an apology , I was advised they would let house keeping know , it was not until the following day at 12 noon that the glasses were removed . We were not offered a discount or even a bottle of champagne . For the money we paid the service was too poor . The room I feel are dated and over priced with a lot of noise travelling from the street . I attempted to call reception with no answer , when we were checking out as we wanted to use the dish washer the room is set up where if u swipe card the power is activated , as we had no card as both had to be returned we were not able to use this facility . When I informed reception when handing back the card they were not at all helpful . They have a gym on site and no water available , informing another guest to fill water bottles in the toilet . The money guests are paying for rooms the service is poor. There is also a charge if you need to use wifi . Once again another rip off . Overall a ever poor experience !