I booked this hotel for my partner and I as a surprise for his birthday weekend. We stayed one Saturday night. After finding the hotel online, it appeared to be perfect! Central location, 4.5 stars, and we believed we were getting a "hot deal" at $119 a night for a studio apartment.
Upon arrival, we realised that the location was not 'central' at all. We didn't mind this very much, as it did not affect our plans. But for other people who believe this hotel to be in central Caloundra - it is certainly not. It is in Battery Hill. We were also confronted with a sign saying rooms began at $109 per night! Which was news to us, as we had booked the cheapest room for $119 as a special deal. We found this very misleading.
The young receptionist was very lovely and professional and she allowed us to check in early. This was one of the very few highlights of our visit. When we entered the room, we were pleased with the room itself. It had a nice bed, small table, microwave, ensuite and a large TV. There was also Foxtel, which was a plus! However, when we went to make a cup of tea, we found that the kettle had a horrible smell as someone had boiled an egg in there and left the remnants to rot. We decided to boil water in the microwave instead, but found we only had one cup in the apartment and it was filled with some kind of pinkish food/mould. At this time, we could not contact reception to ask for more crockery.
At 1am, we were abruptly awoken by drunken residents (people also live in the hotel) have loud conversations while physically leaning on our only window. Our window looked on to a cement wall from a narrow corridor. From 1am-4am, we were wide awake as no fewer than 10 groups of drunk people, or possibly the same drunk people, loudly yelled, argued and walked past our room. Some even stopping to stand outside our door and call their friends on their phones.
On the other hand, the buffet breakfast offered at the Sitar Indian restaurant downstairs was absolutely amazing. Very affordable and had a huge range of food! This was the sole highlight of our stay.
Overall, the room was nice and the receptionist was friendly. Unfortunately, these were the only two positives of the hotel itself. It was certainly not 4.5 stars, and personally, I would be hard-pressed to even give it 3 stars. I would not stay here again, and feel that a lot of others who stayed the same night would also agree.
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- Also Known As:
- Caloundra Central Apartment Hotel Sunshine Coast, Australia