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“Never again” 1 of 5 stars
Review of Breakfree Grand Pacific Resort Sunshine Coast

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Breakfree Grand Pacific Resort Sunshine Coast
4.0 of 5 Hotel   |   100 Bulcock Street, Caloundra, Queensland 4551, Australia   |  
Hotel amenities
Ranked #11 of 16 Hotels in Caloundra
brisbane
1 review
3 helpful votes 3 helpful votes
“Never again”
1 of 5 stars Reviewed November 7, 2007

My Wife and I visit Caloundra quite regularly and have stayed at the same place for approx 4 years. We have passed the Grand Pacific numerous times and decided that we would have a change and give it a go. We booked a one bedroom Penthouse and looked forward to the water view and benefits you would think the penthouse would have. How wrong we where.
The so called Penthouse was around the same size as a standard Hotel room with no character at all. The water view was a water glimpse from the side of our balcony and at night you could hear ever door that opend and closed in the complex . The staff on reception who are the only staff you see are totally indifferent and could not care less that your expectations are not met.
Very disappointing, we will keep to our usual accommodation in Caloundra. Thanks for everything a resort shouldn,t be Alfie.

  • Liked — Roof top spa
  • Disliked — room size, decor, view
  • Stayed October 2007, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Any
English first
Wellington, New Zealand
Top Contributor
74 reviews 74 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 6, 2007

Our one bedroom apartment was sourced through our timeshare company. Our apartment was quite small, but tastefully furnished. The mini kitehen consisted of a two burner cooktop, a microwave and a small refrigerator, an electric jug and a toaster and minimum china and utensils. This made self catering quite difficult. The bedroom was quite large, but with no natural lighting. There were two pillows only, and one light synthetic blanket, which was stuffed in a wardrobe. The bathroom had a washing machine and dryer, but the bath/shower was quite dangerous. To get in you had to climb up a wooden step, and lower yourself into the deep corner bath. There was nothing to hold on to, and the bath was quite slippery. The other strange feature was a spa bath on the balcony. This faced the street, with a glass screen protecting it from the elements, but not the passers by. It also had to be filled and emptied each time - we didn't bother. The resort in the middle of the main street, of a very nice town, with handy cafes.. Unfortunately our holiday in the sun was spoilt by the worst storm for over 100 years, with torrential rain and gale force winds. If we used this resort again, we would recommend a two bedroom apartment,

  • Liked — The location and the decor
  • Disliked — The minimal equipment
  • Stayed August 2007
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 2, 2007

These apartments are good value for money but beware... some sea view rooms should be called sea glimpse rooms! I have stayed here 3 times now and did have a problem with the second stay - the room was not ready and reception was not aware and sent us up to see the mess it was in! They gave us one night free on our next stay in the most fabulous room - it was enormous and had a huge balcony with views to die for. They also left a bottle of free champagne in the fridge for us as a way of apologising so you have to give them credit for that. I would stay here again - it's a great location and the rooms are great too.

  • Liked — Location
  • Disliked — Service
  • Stayed May 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aukland
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 30, 2006

We stayed in a two bedroom apartment which was probably on the 3rd floor in the corner where you can see to the water over the pool.

Our apartment was lovely. Clean tidy and modern. We had no problems during our stay except that the weather got quite cold but that was fine we just turned the aircon right up to warm us up! The parking in the basement is a bit of a maze but once you are used to where your car is it is fine. We had a lovely spa bath in the main bedroom ensuite and used that a few times. All in all we had no complaints about the place and found it to be a lovely, clean, modern complex in a handy situation.

  • Liked — That is was clean and modern.
  • Disliked — Nothing!
  • Stayed June 2005, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2006

Very professional staff, VERY quick to handle requests for booking tickets and hire cars.
Room was as advertised, clean bright, well equipped & appointed. Fourth floor view over the pool and across the water...LOVELY.
We have absolutley no complaints and would recommend it to anyone ( and we have recommended it to many friends!)

  • Liked — quality of the room
  • Disliked — nothing
  • Stayed September 2006, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 8, 2006

I loved this place. The apartments were small but certainly big enough for our family of four. We had gorgeous views across the Passage and the kids loved the pool, friendly staff and the quiet relaxing nature of Caloundra.

Grat coffee served jsut around the corner and wonderful Thai restaurant right next door.

I would definately recommend. Apartments are new, fresh and clean!

  • Stayed September 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed February 13, 2006

While we love Caloundra, we will never stay at the Grand Pacific again. While we were there, the hotel was plagued with power outages, leaving most of the residents on our floor without power during a heat wave. Some of these outages went on all night, leaving many people without any air conditioning.

Management was indifferent, at best, to complaints we had about broken items. The front desk also could never keep their stories straight. First, it was about the type of room that we had booked versus that which was assigned to us. In addition, they falsely claimed permission for additional charges that we had not approved and for which we only received notice through our credit card billing a month later a month later.

When we called for an explanation, we were met with sarcasm and rudeness. I do have to give them at least some credit for consistency. General indifference to their guests' satisfaction was consistent with our experience. It doesn't surprise me in the least that other reviews make similar complaints.

  • Stayed December 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Breakfree Grand Pacific Resort Sunshine Coast

Address: 100 Bulcock Street, Caloundra, Queensland 4551, Australia
Location: Australia > Queensland > Sunshine Coast > Caloundra
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Caloundra
#5 On the Beach Hotel in Caloundra
Price Range (Based on Average Rates): $
Hotel Class:4 star — Breakfree Grand Pacific Resort Sunshine Coast 4*
Number of rooms: 113
Official Description (provided by the hotel):
BreakFree Grand Pacific is just an hour's drive north of Brisbane in Caloundra, the southern gateway to Queensland's Sunshine Coast. Boasting sweeping, uncrowded beaches, unspoiled waterways and friendly locals, Caloundra has a "yet-to-be-discovered" vibe that makes it a rare holiday destination. At BreakFree Grand Pacific you can choose from 1, 2 and 3 bedroom apartments available in garden, water view and roof top styles. The garden apartments have a private patio and garden views while the water view apartments feature a balcony and look out over the ocean and beyond to Pumicestone Passage. Roof top apartments have great views along with a private roof top or courtyard barbeque with a 4 seat outdoor spa bath. All apartments include air conditioning, cable TV, DVD player, balcony or patio, stereo system with CD and a spa bath is featured in most. From a prime waterfront location resort facilities include a heated lagoon pool and 2 spas, gym, games room for the kids, sauna and meeting facilities for up to 130 delegates. ... more   less 
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Also Known As:
Breakfree Grand Pacific Resort Sunshine Coast Hotel Caloundra
Breakfree Grand Pacific Caloundra
Breakfree Grand Pacific Resort Sunshine Coast Caloundra, Australia

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