For the past 7 months, we have been regular (weekly) diners for dinner to Clearwater Cafe. In that time we have had 1 bad experience (with slow service and meals being below-standard which was due to a new cook), however we made it known to the waitress and also in writing to management next day and they gave us a voucher for our next visit. We felt that was good in acknowledging our complaint in a positive way!
One poor meal in 7 months is good odds. We wouldn't return if the meals or service weren't consistently good. It's certainly value for money - the meals are fresh and servings are on the large side (we've never been hungry afterwards).
During the day - it's a cafe - seating is "as you please" and you order your meals/drinks at the counter - however they deliver the meals to your table.
After 6pm - it's like a restaurant - they seat you and they take your order for meals and drinks (from your table) and deliver them as well.
Tuesdays and Fridays appear to be their busiest nights so would recommend booking ahead.
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