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“Excellent Resort with exemplary guest service” 5 of 5 stars
Review of Rumba Beach Resort

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Rumba Beach Resort
5.0 of 5 Resort   |   Bulcock Beach Esplanade | Reception on Leeding Terrace, Caloundra, Queensland 4551, Australia   |  
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Hotel amenities
Ranked #2 of 16 Hotels in Caloundra
Hawkes Bay
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Excellent Resort with exemplary guest service”
5 of 5 stars Reviewed June 7, 2011

Our second visit to this lovely beachside resort, as part of a long journey down Australia's East Coast, and we were blown away that the staff remembered us and our names from when we visited on our hiking trip last year ! Elise from Housekeeping who serviced our apartment daily and kept it spick and span for us deserves special thanks for being so lovely, and we have to say that on our entire trip through Australia, this is the cleanest place we have stayed at by far.

We also booked an Ocean Apartment this time and remembered why we were mesmerized before by the beauty of this turquoise coast from our balcony. Last time we were here the boardwalk on the Esplanade in front of the Resort was still under development. This has all been completed now except for a few of the BBQ areas one block up the road , and it is a credit to the area and it's Council.

Restaurants that we ate at and can recommend around Rumba Resort were the "Sandbar Cafe" which was excellent for their fish and chips, fine wine selection, and home-made ice-cream. We went back several times for the mango and coconut which was just exceptional. "Tides" restaurant was wonderful for their seafood fine-dining, and "Amici" (off Cooma Terrace) was fabulous for its Italian, and so was La Dolce Vita at the Rumba Complex itself.

This time round the resort had bicycles for hire which was a very welcome addition for our creaking 60 yr old knees, and we cycled several times on the boardwalk to the other beaches around from the resort via the boardwalk. We are heading back to chilly NZ soon but will definitely be back this time next year.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Brisbane, Australia
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 5, 2011

Just had three days staying in a 1 Bed Resort Spa Suite to celebrate our 33rd Wedding Anniversary. We've admired this place from afar for years and finally found a reason to go try it out. OK, we got that out of our system, we won't be back.

The suite has a coffee machine which is supplied with just 2 coffee pods for a three day stay, want more, go down to reception and buy them. They can afford to send house keeping in to make the beds every day, but can't afford to leave two coffee pods each day.

There were only two power sockets in the kitchen and one of them was the coffee machine so we had to juggle appliances, plus there are no spare power points to charge your phone or computer so you have to unplug something at the desk.

In the bedroom there is a lovely flat screen TV with the ugliest cable hanging down the wall to the power point, what were the designers thinking when they did this?

The resort is in a great location and the staff are friendly enough, pity the bins were emptied under our room at 6am on Friday morning, never believed there could be so much noise from so much smashing glass as the four industrial bins were emptied.

We've stayed in a much nicer place just around the corner and will be going back there next time.

Room Tip: Get a room on the top floor if possible
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  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RumbaResort, General Manager at Rumba Beach Resort, responded to this review, June 7, 2011
It’s very disheartening to read your comments LinOz. Our team works really hard to please, so we wish we could have made your stay as great as we make it for so many of our other guests. You must really like your coffee! Extra coffee pods are always available at Reception and sorry, but we have no control over bin collection. We hope to see you again, extra coffee included! Have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 15, 2011

I fantastic resort for our family break (that includes a 2 yo and a 4 month old). My 2yo loved going to the range of pools in the resort and also the beach just across the road.

Apartment was large and airy for him to play in when inside and also had a lovely big deck. Loved it so much that stayed an extra night (4 in total)

This is a self-contained apartment, so daily service is only to take the trash out and make the beds. To top off the service it would be nice if they would refresh the toileteries and consumables as who wants to bring dishwashing powder with them for a 4 day break. How much would it really cost, especially as the additional nights are no cheaper then getting a fresh apartment! Whereas these are not inclusions, this is the small bits of service that get a 5/5 rating from me.

As mentioned previously, the garbage trucks make lots of noise in the mornings, which wakes the bubs. However, this is hardly the resorts fault and more something that the Caloundra Council should perhaps consider when designing the garbage collection routes in the interest of keeping tourists happy (at this resort and no doubt others).

Internet is very limited at 50mb (up to 1hour) free for your whole stay. This being said, not a problem for us as we go to the beach to get away from internet!

Reception staff very friendly and close to shops and places to eat. Only tip is don't try the Thai corner a block away unless you like tough meat and slop. Wung Nam (which is closer) is fantastic. Everything that you need for cooking is in the room though, making this ideal for families.

Stayed April 2011, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gold coast
2 reviews
5 of 5 stars Reviewed March 27, 2011

Wow what an apartment this has the lot great friendly staff and the wow factor and oh so clean, so so nice loved the place, spa and jakoozi to die for loved everything and booked last minute after checking out of unsuitable accommodation at the Kings Row Apartments so so bad and only $20 difference to stay in the wow factor. We will be back and very soon.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RumbaResort, General Manager at Rumba Beach Resort, responded to this review, April 8, 2011
What a great testimonial! Thank you so much. We are always using the words "Wow factor" in staff meetings and it's what we all strive for. So glad you engoyed your stay.
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Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 12, 2011

Service starts with the staff. Emma & Ela at the front desk obviously know this, and what a pleasure it was to walk in and see such professionalism together with smile. Having stayed at a few resorts both locally, and internationally, first impressions really do count, and Rhumba is a great example of this.

We stayed in a 1 bedroom apartment with our 1 year old and it was faultless, modern , and child friendly. Couldn't of asked for more.

The pools are great with a large spa also that fits many. We ate at the channel bar downstairs, good size portions for the price.

Would recommend to any one staying in Caloundra, and we are going back for sure.

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RumbaResort, General Manager at Rumba Beach Resort, responded to this review, April 8, 2011
What great feedback, thank you. Ela and Emma really appreciated your kind words. It makes the job much easier when guests offer such compliments. We look forward to seeing you back here again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed February 14, 2011

Warm and attentive staff. Modern, spacious and clean apartments. The location was perfect right on the esplanade close to Bulcock Beach. There's nothing really to add. Oh, maybe that Caloundra itself is beautiful!

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RumbaResort, General Manager at Rumba Beach Resort, responded to this review, February 21, 2011
A huge thank you from Team Rumba to all the complementary and constructive comments placed on Trip Advisor by our valued guests...and for making us the No. 1 Hotel in Calounda.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 13, 2011

Rooms were immaculate, the staff were so friendly, everything was spot on. We only stayed one night but will defiantly be back.
Great place for every one, families, couples, business people, they cover it all.
Loved the happy hour by the pool too!
Close to a great selection of restaurants.
Perfect! =)

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rumba Beach Resort

Address: Bulcock Beach Esplanade | Reception on Leeding Terrace, Caloundra, Queensland 4551, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Caloundra
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Caloundra
#2 On the Beach Hotel in Caloundra
#2 Top resorts Hotel in Caloundra
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Rumba Beach Resort 5*
Number of rooms: 65
Official Description (provided by the hotel):
Rumba Beach Resort brings to Caloundra the finest boutique hotel facilities. With arguably the most well-appointed guest suites on the Sunshine Coast, Rumba Resort integrates the relaxing atmosphere of a tropical resort with the convenience of being right in the heart of town. Cafes and fine dining restaurants pepper the beachfront esplanade and a network of boardwalks and coastal pathways link the main shopping precinct to the locale’s famous surf beaches and beyond.Stunning 1, 2 amd 3 bedroom guest apartments offer spa ensuites, espresso coffee machines and home theatre systems, all as standard. ... more   less 
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Also Known As:
Rumba Beach Hotel Caloundra
Rumba Beach Resort Caloundra, Sunshine Coast, Australia

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