Stayed at this place while attending my fathers funeral. I invited my 3 daughters, husbands and 4 kids who were never in the room at the same time to get changed in the room as they had traveled 3 hours to get to Ulladulla. On returning to the hotel we parked in the adjoining Franklins car park and 3 family members went in to the motel car park and were ambushed by a male manager who ranted and raved about all the people in his motel room. No one was in the room at the time and no amount of trying to calm him down was going to work. He was abusive and rude even though he knew we had just been to a funeral. I offered to pay extra to to allow my family to change in the room but according to him it "wasn't the money" What was it then? And his charming wife was no better the next day we we went to pay the bill. Just as rude as her husband. Altogether a charming couple who would greatly benefit from a course in customer service because they obviously have no idea at the moment
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