As soon as we arrived something was already wrong: we had requested a ground floor room and there was two requests in for one room. The kind man behind the counter tried to accommodate us by reshuffling things but then we ended up in a room without a kitchenette which we needed for the baby/food/milk etc. Eventually I think we got the room we initially booked, but I have no idea who, as a result, got kicked out of their original booking.
Once in the room we had to rearrange the furniture to accommodate the portacot and under the bed was just the biggest dust bunnies and grime you can imagine.
Our bedroom was also not made up once in the 4 night stay. We only booked this because of the location close to UNSW
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- Also Known As:
- Randwick Hotel Randwick