This hotel is a safe middle of the road choice for business travellers in the North Ryde area. I've stayed at all the other hotels in the area (MGSM, Quest, Travelodge and Stamford Grand) and this is the best, which is not a ringing endorsement as the Quest is below average and the Stamford Grand is atrocious, while the MGSM is a nice boutique hotel but in an academic setting.
The key to this place is the staff. Even if they are not 5 star level staff, this hotel has probably some of the most friendly, genuine staff I've encountered travelling the world. They really make an average hotel a great experience when you're in a business locale and away from friends and family.
Quick tip, they don't have a room service menu but call room service the night before and place an order and they will deliver breakfast at a time of your choosing.
Kudos to the friendly staff here and the managers that evidently keep their staff well trained and engaged.