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“Very happy” 4 of 5 stars
Review of Medina Serviced Apartments North Ryde

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Medina Serviced Apartments North Ryde
4.0 of 5 Hotel   |   2 - 12 Busaco Rd, North Ryde, Ryde, New South Wales 2113, Australia (Formerly Medina Executive North Ryde)   |  
Hotel amenities
Ranked #5 of 6 Hotels in North Ryde
Walcha
2 reviews
“Very happy”
4 of 5 stars Reviewed April 8, 2014

Will be staying again, suited our needs perfectly; roomy, clean and had everything we needed. Late entry and early exit, so can't comment on how much we would have enjoyed the facilities, but they looked terrific.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur R, General Manager at Medina Serviced Apartments North Ryde, responded to this review, April 10, 2014
Dear Carmenron G

Hopefully next time you can extend your stay with us to enjoy the pool and nearby National Park. Thank you for choosing to stay with us and we look forward to welcoming you back.

Kind regards
Arthur Rojas
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
    25
    67
    58
    27
    19
See reviews for
105
12
7
55
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Brisbane
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed April 8, 2014

This place is foul. You have to pick your keys up from another hotel 1km away if you arrive after 9pm. There are long hairs on the bathroom floor. Old dirty carpet, badly in need of a renovation. The ensuite door hits the hard, uncomfortable bed. The toilet runs all night and I had to turn the tap off at the wall. The tv is impossible to use. My colleagues were lucky enough to stay at the travelodge or the meriton which are apparently nicer. In a word this place is foul!

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur R, General Manager at Medina Serviced Apartments North Ryde, responded to this review, April 10, 2014
Dear Stuart A

It is disappointing to read that your stay at the Medina Serviced Apartments North Ryde were not up to the standard we are striving for. Yes, our Reception desk does have limited hours (Closes at 10pm on weekends and 8pm on weekends) but we ensure that our confirmation information does clearly state this. Our sister hotel, The Travelodge Macquarie North Ryde does provide after hour check in and services.

I will be speaking to our Housekeeping and Maintenance team in regards to the cleanliness of the room and the issues you experienced with the bathroom and TV. Please do let me know which apartment you occupied (arojas@toga.com.au) so I can personally look into this matter.

I hope to hear from you soon

Kind regards
Arthur Rojas
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Dawesville
1 review
5 of 5 stars Reviewed April 7, 2014

I was attending a course at Macquarie Business School, and wanted a top-notch fully-equipped apartment withn walking distance. My stay was most enjoyable- the unit was like a retreat, and I was able to use facilities at the University, and access public transport easily.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur R, General Manager at Medina Serviced Apartments North Ryde, responded to this review, April 10, 2014
Dear Stephen L

Thank you for choosing to stay at the Medina Serviced Apartments North Ryde. Our location close by to the Macquarie Business School and Macquarie University is ideal for students and lecturers.

We look forward to welcoming you back.

Kind regards
Arthur Rojas
Hotel Manager
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Hoxton Park
1 review
5 of 5 stars Reviewed April 6, 2014

Great place to relax near wedding venue. Apartment was spacious and comfortable. Could do with a bit of maintence, cracks in ceiling . Just love the quality of medina & adina hotels, you know what to expect and are never disappointed.


  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur R, General Manager at Medina Serviced Apartments North Ryde, responded to this review, April 10, 2014
Dear Refia H

Thank you for taking the time to review your recent stay at the Medina Service Apartments North Ryde. Our surroundings (Lane Cove National Park) certainly allows for a relaxing time, whether you are chilling by the pool or simply lounging on the couch!

We hope to see you back in the not so distant future!

Kind regards
Arthur Rojas
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Theodore
1 review
5 of 5 stars Reviewed April 6, 2014

My family and I were in Sydney for a wedding Medina apartments was smack bang in the middle of ceremony and reception. Very comfortable place to get dressed, beds were all comfy so after a long day was great to come home for a relaxing sleep. Cleaning staff were very friendly and accommodating. Really couldn't fault a thing.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur R, General Manager at Medina Serviced Apartments North Ryde, responded to this review, April 10, 2014
Dear Pieter P

It was a pleasure having you and your family stay with us. Our Two Bedroom Townhouses are perfectly suited to large families (especially in the rush of getting ready for a wedding!). There is nothing better than staying in an apartment with plenty of rooms to stretch and take a nap.

We look forward to seeing you and your family back!

Kind regards
Arthur Rojas
Hotel Manager
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Point Cook
1 review
5 of 5 stars Reviewed April 6, 2014

Very clean and comfortable accommodation. Friendly staff and front office.
It is in a convenient location. Close to the shopping centre, play fields, Parramatta, Sydney Olympic Park and the city, yet a nice quiet getaway from all the hustle and bustle.
Great surroundings you just cannot but relax.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur R, General Manager at Medina Serviced Apartments North Ryde, responded to this review, April 10, 2014
Dear Errol H

Thank you for taking the time to review your stay at the Medina Service Apartments North Ryde. It is certainly pleasing to read your thoughts and see that you enjoyed your time in our peaceful surroundings.

We look forward to welcoming you back very soon.

Kind regards
Arthur Rojas
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Kilda West
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 5, 2014

We (myself, sister & mother) needed somewhere last minute a short drive to Olympic Park. This place was available & exceeded our expectations. It was clean, spacious & staff were helpful & friendly. The only thing for us was that we hadn't seen in the blurb or been told over the phone about an interior flight of 18 stairs, which was difficult for my 87yr old mother. Once she was upstairs, she pretty much had to stay put.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arthur R, General Manager at Medina Serviced Apartments North Ryde, responded to this review, April 10, 2014
Dear Cathbob

Thank you for choosing to stay at the Medina Service Apartments North Ryde. I’ll be sure to share your wonderful review with the team at our next team meeting. I do apologise for the lack of information in regards to our stairs, unfortunately the design of each townhouse requires the stairs. I will however review our online presence to ensure this information is passed on to our prospective Guests.

We look forward to welcoming you back very soon.

Kind regards
Arthur Rojas
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Medina Serviced Apartments North Ryde

Address: 2 - 12 Busaco Rd, North Ryde, Ryde, New South Wales 2113, Australia (Formerly Medina Executive North Ryde)
Location: Australia > New South Wales > Greater Sydney > Ryde > North Ryde
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in North Ryde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Medina Serviced Apartments North Ryde 4*
Number of rooms: 57
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