We love coming back to Fairmont resort. The location is magic and the gardens around the hotel are always calming and beautiful.
We found the staff at the reception very helpful and responsive. In fact we've already booked a couple of nights for February and the staff was very kind to provide us with the rooms we asked for.
The only area that needs improving is the cafe- restaurant which is open all day. We found the service very average and inconsistent (one male waiter very professional and excellent and another waitress not so professional) and the quality of food served could be better (i.e. too much dressing on salads). However, breakfast was great and the staff vas very friendly and helpful.
The facilities (pool, spa etc.) need renovation but I guess that will be done in the future.
I definitely recommend this hotel. It is the only place to stay in Blue Mountains.
- Official Description (provided by the hotel):
- Featuring 212 rooms, the Fairmont Resort is the perfect place for a romantic escape, a get together with a group of friends or family or a business retreat or conference. The Fairmont Resort is currently undergoing a transformation as part of its entry into Accor's MGallery collection of Unique Upscale hotels. The Fairmont Resort, Blue Mountains has awe inspiring views over the beautiful Jamison Valley & adjoining Leura Golf Course and an extensive array of leisure facilities including five stunning dinning options, indoor heated pool and spa, outdoor pool, tennis courts and gymnasium. ... more less
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- Also Known As:
- Fairmont Hotel Leura
- Fairmont Hotel York
- Fairmont Leura
- Leura Fairmont
- Fairmont Resort Blue Mountains - MGallery Collection Leura