I honestly don't know why so many reviews are going on about this place being dated, there's a hint in the name: "Heritage" means Old fashioned/Olde worlde! I think people are expecting 5 stars for whats called 4 instead of maybe expecting 3.5.
It's akin to a country house hotel in Ireland/UK and it doesn't especially claim to be anything else, although it probably isn't really 4 star if you are strict about those ratings - as it doesn't have an all night porter or a luggage porter or lifts or room service after 9pm or check out before 7am or a mini bar in the bedroom or cable tv (foxtel).
It does however have check out at a civilied 11am (an hour later than anywhere else I have encountered in Oz). When they say breakfast is til 10am they don't whisk away everything at 9:59 like many other places, so another tick on the civilised front. The brekker is good and they store meat & veg in different hot plates which is good if you are are vegetarian, however there's only 1 vege main course for dinner (and 2 vege starters which they ran out of) which is a minus but it's only a 5 minute walk to town and loads of restaurants so it doesn't really matter. Yes you have to book dinner in advance but its that not hard to call reception when you settle in to your room and book for a couple of hours time (I see one review complained about having to book dinner).
The room we had was lovely and without a view as there's not a whole lot of point paying extra in March to look at fog (which we had 50% of the time), the views from the restaurant are great (when there's no fog) and sufficient and thanks for that tip to another reviewer. The bed was comfy, bathroom as you'd expect and the package we got included a nice bottle of Tyrrell's sparkling wine and some little easter eggs, which was a nice touch. I didn't have time to check the spa out as there's too much sight seeing to do.
The communal areas (with views also) are lovely & comfy with open fires and news papers and a piano player and a good bar/coffee & cake available. The staff were all nice (which is more than I can say for some of the whinging clientele.)
Katoomba is what it is too, a nice mountain town where the pace of life is slower, as it should be and has good book and record shops. Think hill station for anyone whose been to India or Adare for anyone whose been to Ireland. The scenery is amazing and if you have a car I recommend drive the 75km to Jenolan limestone caves.
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- Also Known As:
- Mountain Heritage Katoomba, Blue Mountains
- Mountain Heritage Hotel Katoomba