You would expect that in any hotel that a couple of basic checks would occur before you handed over the keys to a customer.
Apparently checking to see if the tv remote was in the room, that the bathroom light didn't flicker constantly and that the bathroom door didnt stick and wasn't able to be opened from inside the bathroom, these were all too difficult to check.
After mentioning the above to the reception I would have thought there might be an apology around the corner. But no, there was mention of the light flickering being an issue that needs to be looked at "next week", which will obviously help us now.
Obviously hoping that the management might offer us another room was not going to happen.
This is an old creaky place and that's understandable due to its age, the room was clean and the air conditioning works.
Breakfast is standard fair, cereals , eggs, bacon and such.
What I thought was most amusing was the website for the hotel which states new management for 2012 and how good their service is and how they value their customers.
- Also Known As:
- Palais Royale Blue Mountains Hotel Katoomba
- Palais Royale Blue Mountains Katoomba
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