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“Great for a small group conference” 4 of 5 stars
Review of Echoes Boutique Hotel & Restaurant

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Echoes Boutique Hotel & Restaurant
4.5 of 5 Hotel   |   3 Lilianfels Ave | Echo Point, Katoomba, New South Wales 2780 , Australia   |  
Hotel amenities
Ranked #4 of 16 Hotels in Katoomba
Sydney
Top Contributor
74 reviews 74 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
101 helpful votes 101 helpful votes
“Great for a small group conference”
4 of 5 stars Reviewed January 17, 2014 via mobile

Lovely catering. Nice coffee. Great staff. Stunning views. The conference room was nicely decorated. Comfortable chairs. Technology lacking in the audio visual and screen needed updating. We had a group dinner and the food was stunning. Well worth a try for your next conference.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review, February 8, 2014
Dear Valued Guest,

Thank you for reviewing your recent experience at Echoes Boutique Hotel and Restaurant

It’s a pleasure to read that you had a great Conference enjoyed the Facilities and our team that looked after you. I have taken on board your comment re the AV and will defiantly have a good look at it.

I hope we can welcome you back to Echoes in the near future.

With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

236 reviews from our community

Traveler rating
    94
    69
    32
    23
    18
See reviews for
26
155
3
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 11, 2014

Our family had a wonderful getaway to the mountains and thoroughly enjoyed our stay at Echoes, I was a little worried that it wouldn't be so kid friendly but it was great, all the staff were very friendly, courteous and helpful. We had dinner at Lillianfels in the lounge area and enjoyed it a great deal, the food and atmosphere were perfect. Our two daughters made use of the pool at Lillianfels, just a short walk away, and had a great time in the indoor area. I would also make sure you take full advantage of the great breakfast on offer, everything was beautifully cooked and the yoghurt is fantastic!! We will definitely be back!!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review, February 8, 2014
Dear Valued Guest,

Thank you for reviewing your recent experience at Echoes Boutique Hotel and Restaurant

It’s a pleasure to read that you had a great Stay, enjoyed the Facilities and our team that looked after you.

I hope we can welcome you back to Echoes in the near future.

With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2014

I was looking to book their luxury indulgence package for one night on 15 Feb but noticed they were requiring a 2 night booking minimum that night. I explained to them over the phone that I had already booked elsewhere on the Friday night as we had an activity booked early on the saturday morning (and it was almost 2hrs drive away), and asked if there was anything they could do. The lady checked with her supervisor and promptly returned saying they couldn't and it was strictly 2 nights minimum as it was peak season. It seems like a short-sighted profit grab, since not only are we not going to spend $1000 staying there for one night next month, dining at the restuarant and getting spa treatments, but we are now never going to stay there and will also tell all our fiends how poor the service was.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review, February 8, 2014
Dear Valued Guest,

Thank you for reviewing your recent experience with Echoes Boutique Hotel and Restaurant.

Its our strategy to maximize on peak days and School Holidays, like every other Hotel or Airline.

But I agree that there should be the exception to the rule, and that’s were we could have done better.

I hope you accept my apologies, and give me another opportunity. Pease contact me directly, and I am sure we can work something out


With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Quebec, Canada
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 8, 2014

We were staying at Lilianfelds, the sister hotel just next door. We made reservations one evening for dinner at Echoes after a day of trekking through the escarpment. Glad we made reservations since, for some reason I had thought the restaurant to be larger than it actually was. My husband and I throughly enjoyed our meals as well as a bottle of French wine, which made a nice change from the Australia fare that was common in most restaurants during our Australian vacation.

Meal was very haute cuisine and exquisitely prepared - from the entrees to the dessert! Not one complaint only kudos. Service was very attentive and excellent.

The sunset view was superb.

I'd recommend the restaurant to a friend and would return again if ever back that way.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review, January 10, 2014
Dear Valued Guest,

Thank you for reviewing your recent experience at Echoes Boutique Hotel and Restaurant.

It’s a pleasure to read that you had a great meal, enjoyed the facilities and our team that looked after you.
With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

We leave Sydney every New Year's Eve and travel to the Blue Mountains to enjoy the tranquillity and the great views. We have stayed at Echoes on a couple of occasions and Echoes comes out on top for its location.
I only had one minor complaint.We had dinner at their restaurant and I am old fashion and wore a suit , this being a five star hotel. A couple arrived for dinner and the male's attire was thongs, shorts and a tee shirt and written on his tee shirt was "GO Yankees".
I would have thought a dress code would be in place for a restaurant of this standing.
.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review, January 10, 2014
Dear Valued Guest,

Thank you for reviewing your recent experience at Echoes Boutique Hotel and Restaurant.

It’s a pleasure to read that you had a great dinner, and enjoyed the facilities and our team that looked after you.

Its hard to tell people what to wear this days if they are in-house guests, as we just want them to be comfortable and have a great time.

With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 of 5 stars Reviewed December 30, 2013

nice hotel would stay again but I would suggest the hotel management look at the room cleaning for people staying more than one night
Our room was made up but dirty cups and glasses were left behind we had to wash them ourselves

over all a wonderful place the food was delightful will be back in the winter

thank you

Room Tip: Ask for a room on the second floor
See more room tips
  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review, January 3, 2014
Dear Valued Guest,

Thank you for reviewing your recent experience at Echoes Boutique Hotel and Restaurant.

It’s a pleasure to read that you had a great stay, and enjoyed the Facilities and our team that looked after you.
I will defiantly look into the issues you raised with the glasses, as they should have been cleaned daily. Please accept my apologies.

With thanks,

Ralf Bruegger
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
5 of 5 stars Reviewed December 23, 2013

Surprised my wife with a romantic, weekend getaway at Echoes for her birthday. Tranquil location, stunning views, great service and a wonderful dining experience at Darley's Restaurant. Couldn't have asked for a better weekend getaway. Highly recommended.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Echoes Boutique Hotel & Restaurant, responded to this review, December 27, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at Echoes Boutique Hotel and Restaurant.

Its fantastic to read that you had a great time enjoying the service and our facilities. I hope I can welcome you back in the near future.

With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Echoes Boutique Hotel & Restaurant

Address: 3 Lilianfels Ave | Echo Point, Katoomba, New South Wales 2780 , Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Katoomba
#3 Luxury Hotel in Katoomba
#4 Romantic Hotel in Katoomba
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Echoes Boutique Hotel & Restaurant 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Echoes Boutique Hotel & Restaurant is perched at the very edge of the Jamison Valley at Echo Point in the Blue Mountains. Our unique location offers stunning and uninterrupted panoramas of the National Park from every room, providing all our guests with ever-changing but always dramatic and breathtaking views. All this and only 90 minutes from Sydney!Our unique location offers stunning panoramas from every room, providing our guests with the most breathtaking views of mountains, cliff edges and lush rainforest valleys. Blue Mountains' most stunning icon 'Echoes' unveils itself on the very edge of the Jamison Valley with views right through to Mittagong, 80 kilometres away.Relaxation and recreation takes on whole new meaning at Echoes Boutique Hotel & Restaurant. Rejuvenate with a brisk hike through the Jamison Valley or find peace and serenity with a pampering spa treatment in our private sauna and spa. ... more   less 
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Also Known As:
Echoes Boutique Hotel And Restaurant
Hotel Echoes Boutique
Echoes Boutique Hotel & Restaurant Katoomba, Blue Mountains

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