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“Anniversary trip” 4 of 5 stars
Review of BEST WESTERN Alpine Motor Inn

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BEST WESTERN Alpine Motor Inn
4.0 of 5 Motel   |   197 Great Western Highway | Blue Mountains, Katoomba, New South Wales 2780, Australia   |  
Hotel amenities
Ranked #8 of 16 Hotels in Katoomba
Canberra, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Anniversary trip”
4 of 5 stars Reviewed November 17, 2013

Great place to stay , especially if your on a limited budget. Our room /bathroom was very clean and well maintained. Bed was comfortable , we slept well. Staff were very friendly and helpful , and though there was no microwave that we could request as stated according to the site we looked at , the managers were happy to offer us the use of their microwave and crockery .... most grateful! There was a little roadside noise , but nothing that was disturbing to us. I think the cicadas in season were noisier than anything else! The Alpine is close to Katoomba town centre and the train station , 5 mins by car and 15-20 mins walk. .... and halfway between the 2 is the Edge cinema , if you really want to be entertained with movies. The Blue Mountains Explorer bus stops within a 2 min walk of the Alpine. We would def use this place again.... thanks!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Front Office Manager at BEST WESTERN Alpine Motor Inn, responded to this review, November 18, 2013
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely,

Libby
Front Office Manager
BEST WESTERN Alpine Motor Inn
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118 reviews from our community

Traveler rating
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    3
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15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Den Haag
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 15, 2013

We stayed at the Alpine Motor Inn in October and found it OK. It is a motel, directly located next to the main road passing through the blue mountains. There is a restaurant located next to the motel, but when we arrived it was already closed (we arrived at around 21:00) as well as the reception (the owner was already in bed when we arrived, but check-in went OK). The gas station a little bit further up the road is a good place to get some snacks and drinks. Room and bathroom was clean and spacious. The motel is located close to the Katoomba center (we walked in about 10-15 minutes). The only thing is that we thought we paid a bit too much, but in the end we were not really dissapointed and thought we got some value for our money.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Front Office Manager at BEST WESTERN Alpine Motor Inn, responded to this review, November 18, 2013
Thank you very much for your feedback. Your time taken to provide us with your thoughts is very much appreciated.
We are so happy that you enjoyed your stay with us and that the our accommodation met your needs. Our aim is to ensure our guests leave with a positive experience which is why receiving feedback is so important to property more importantly to potential guest.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 30, 2013 via mobile

Though not the swankiest in town your money is well spent here. Clean room and especially bathroom. Comfortable. The restaurant next door had great food and we were able to charge to our room. The service at the hotel was friendly and helpful. And if you are driving its right off the main highway but quiet!!!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Public Relations Manager at BEST WESTERN Alpine Motor Inn, responded to this review, November 1, 2013
Dear valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2013

We stayed here for during the recent school holidays and loved it. I was a bit worried about earlier reviews about road noise, but our room was great. It was really clean too! Easy to find, easy to park. Advice for the staff about where to take the kids (Scenic Railway, etc), was spot on. I would definitely stay again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Owner at BEST WESTERN Alpine Motor Inn, responded to this review, October 16, 2013
Dear Christine

Thank you for your kind words. I'm so pleased you enjoyed your stay. This is small family business, we take enormous pride in what we do and we do love to go the extra mile for our guests to have pleasant and enjoyable stay. I’m glad you liked family room.

Kind Regards

George & Libby
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Gold Coast
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2013

as a 'quick' 2 night stop for a defacto couple and one teenage boy, it was a good clean and safe place to stay. We were only there to do the Jenolan Caves on the full day, then the 3 sisters the next day before departing, and as such for the speed of our stay, it was a refreshing place. Easy to locate, and easy to get in and out. the only issue, is the smoke/heat alarm in our room was a bit too sensitve, as it went off when we were on our 3rd lot of making toast. Even though we got it to turn off fairly quickly, it was surprising no-one turned up?

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, General Manager at BEST WESTERN Alpine Motor Inn, responded to this review, October 15, 2013
Dear Scott
From the feedback you have provided we are delighted your experience with us was pleasant and you enjoyed your stay
On behalf of the team and me, we all look forward to welcoming you back to Best Western Alpine Motor Inn and Blue Mountains soon!

Kindest Regards

George Bubalo

Best Western Alpine
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Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 14, 2013

We had a room with two double beds and a beautiful view of the property's greenery. It was clean, spacious and comfortable. The staff at the front desk were friendly and informative on places to eat and what trails/routes were better to take for our scenic drives/walks. We also ate at Rosewood Cottage Restaurant, which is just a few steps away from the motel complex; the food was great and affordable. The motel is a pleasant stay for anyone who's looking for comfort and affordability in the Blue Mountains. Highly recommended.

Room Tip: Lower floor is easily accessible and closer to the car park.
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Public Relations Manager at BEST WESTERN Alpine Motor Inn, responded to this review, October 15, 2013
Dear valued guest

Best Western Hotels including Best Western Alpine offer our guest’s a place to relax, to entertain or to catch up on work, be it a leisure or business trip we have packages to suit all travelers. From the feedback you have provided we are delighted your experience with us was pleasant and you enjoyed your stay
On behalf of the team and me, we all look forward to welcoming you back to Best Western Alpine Motor Inn and beautiful Blue Mountains region soon!


Thank you once again for choosing Best Western Alpine Motor Inn and leaving such great feedback.
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Sydney
Top Contributor
146 reviews 146 reviews
70 hotel reviews
Reviews in 69 cities Reviews in 69 cities
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed October 1, 2013

Clean, small room, no facilities, bed too soft, walls not sound proofed enough, some rooms next to main highway, only 4 rooms with king beds, efficient but perfunctory service. Parking in front of rooms, traditional motel setup.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katalp, Manager at BEST WESTERN Alpine Motor Inn, responded to this review, October 6, 2013
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 61 2 4782 2011.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Alpine Motor Inn

Address: 197 Great Western Highway | Blue Mountains, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#5 Luxury Hotel in Katoomba
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Alpine Motor Inn 4*
Number of rooms: 25
Official Description (provided by the hotel):
BEST WESTERN Alpine Motor Inn is quality AAA Tourism Officially Accredited Motel. AAA 3.5 star rated accommodation, most of our rooms are AAA 4 star rated rooms featuring well-appointed king, queen and family guest rooms. All rooms are non-smoking and include ensuite bathrooms, heating, reverse cycle air-conditioning, LCD Digital flat screen TV and wireless internet. Guests are welcome to enjoy our additional onsite facilities including next door restaurant, free parking, public access internet terminal and room service.Yes, in-room WiFi is included in our Motor Inn it is Free. ... more   less 
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Also Known As:
BEST WESTERN Alpine Motor Inn Katoomba, Blue Mountains

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