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“Two day getaway.” 4 of 5 stars
Review of Lilianfels Blue Mountains Resort & Spa

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Lilianfels Blue Mountains Resort & Spa
5.0 of 5 Resort   |   5-19 Lilianfels Avenue, Katoomba, New South Wales 2780, Australia   |  
Hotel amenities
Ranked #3 of 16 Hotels in Katoomba
Sydney, Australia
1 review
“Two day getaway.”
4 of 5 stars Reviewed December 29, 2013

Hotel is located at a great vantage point. Fantastic facilities and service. For me, what makes a hotel distinguished are the finer details e.g. - smiling and greeting workers in any part of the hotel, swiftness and eye for detail. These were apparent at Lilianfels. I'd also like to add that the Echoes Boutique hotel is associated with Lilianfels and their facilities can be utilised. I suggest having breakfast at the Echoes hotel, fine breaky and superb views of Jamison Valley.

Room Tip: Rooms with vies of Jamison Valley are recommended!
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, January 3, 2014
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Resort and Spa.

It’s a pleasure to read that you had a great stay, and enjoyed the Facilities and our team that looked after you.

With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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938 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
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English first
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 23, 2013

As a Christmas treat, we went in for a massage at the Lilianfels spa. It was a fantastic and thoroughly enjoyable experience ( though a bit pricey). We got the 75 minute stress relief massage and were assigned two very professional and excellent therapists. We were also allowed to use the spa facilities (sauna and jacuzzi) at no extra charge. Very friendly service. When making the booking it was hard to get through to the spa but once there, everyone was friendly and welcoming.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, December 27, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa

It’s a pleasure to read that enjoyed the Spa treatment and our team that looked after you.

With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 23, 2013

We loved the location and the amazing swimming pools, it was very hot weather while we were in Katoomba so really enjoyed sitting by the outside pool enjoying the mountains air after a day of sight seeing. Food and drinks were great, as was the service.

Room Tip: Double Queen room was great for us with one child, very spacious
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, December 27, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa

It’s a pleasure to read that you had a great stay, and enjoyed the Facilities and our team that looked after you.

With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Top Contributor
127 reviews 127 reviews
39 hotel reviews
Reviews in 60 cities Reviews in 60 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 18, 2013

My husband and I have stayed at may hotels in our travels and adored our stay at Lilianfels.
The facilities, the view, the staff all go together to make the stay at the hotel simply delightful !
We chose Lilianfels on recommendation of friends as we were celebrating a special occasion.
The room and the hotel had charming decor with beautiful Christmas trees and decoration everywhere. Located very close to the Three Sisters and overlooking the beautiful mountain valleys, a prefect view to wake up to .

Room Tip: Pay extra to get a room with valley view, it's worth it.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, December 27, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa

It’s a pleasure to read that you had a great stay, and enjoyed the Facilities and our team that looked after you.

With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey - GB
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 16, 2013

I have been lucky enough to have stayed in many hotels all over the world and this has to be one of, if not the best hotel I have ever stayed in.

The location is fantastic and the overall feel of the "resort" is utterly charming, like an elegant and yet cosy country house. Some could argue the décor of the rooms is overly floral or twee but it utterly suited the hotel and I found it to be very smart.

The bedrooms are beautiful, large, well appointed and come with fantastic marble bathrooms. The public areas and gardens were all impeccably maintained with beautiful indoor and outdoor pool areas.

I should also mention that the staff were excellent being warm, friendly and professional without any pretentiousness which can often be a case in hotels that consider themselves superior.

I would absolutely recommend this hotel to others.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, December 27, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa

It’s a pleasure to read that you had a great stay, and enjoyed the Facilities and our team that looked after you.

With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2013

Great hotel with amazing location! Luxury all over, the BEST food and service.

We had a massage at the spa and was very good! The facilities... not that much. They were a little dirty.

Downside: A little dirty overall :(

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, January 3, 2014
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa

It’s a pleasure to read that you had a great stay, and enjoyed the Facilities and our team that looked after you. I definitely will ensure that the cleaning will be up to standard, as its very surprising to me.

With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 9, 2013

I met some friends for a girl's weekend and really enjoyed the ambience.

The surrounds are very nice, it feels like fresh area, it feels like you are miles away from chaos. Go for one of the walks nearby. Try the pool.

The staff were really helpful, particularly with local information.

The rooms are modern. clean and well services. It felt very classy and warm, decadent as well. The bathroom was spotless which is what I must have!

The food is to die for. even the breakfast.

The massage was one of the best I have had and my friends raved about facials, pedicures and the rest.

I am very glad I tried this resort and I will surely go back. A good way to catch up witriends and treat yourself. I didn't even get distracted by the kids!

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review, December 27, 2013
Dear Valued Guest,

Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa

It’s a pleasure to read that you had a great stay, and enjoyed the Facilities and our team that looked after you.

With thanks,

Ralf Bruegger
Group General Manager
gm@escarpmentgroup.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lilianfels Blue Mountains Resort & Spa

Address: 5-19 Lilianfels Avenue, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Katoomba
#2 Luxury Hotel in Katoomba
#3 Romantic Hotel in Katoomba
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lilianfels Blue Mountains Resort & Spa 5*
Number of rooms: 85
Official Description (provided by the hotel):
Lilianfels Resort and Spa is a renowned haven for relaxation in one of Australia's most beautiful destinations. This multi-award winning hotel & resort is set amidst two acres of manicured gardens, overlooking the most spectacular scenery in the World Heritage Listed Blue Mountains National Park in NSW, Australia.Blue Mountains Accommodation | Blue Mountains HotelLilianfels Resort and Spa is a 5 Star resort with 85 Deluxe rooms and Suites. Onsite recreational facilities include heated indoor and outdoor pool, tennis court, billiard/games room, library and gym. Lilianfels is perfectly located within 5 minutes walk to the iconic 3 sisters rock formation at Echo Point and is close to all major attractions including Scenic World, Leura shopping village and award winning restaurants. Blue Mountains Dining | Blue Mountains RestaurantSituated within the grounds of the historic homestead of Sir Frederick Darley, Lilianfels is home to the multi-award winning Darleys Restaurant which features the best seasonal produce from the region, served in an elegant and romantic setting that is unmistakeably fine dining. Celebrate that special occasion in glamour and experience the revival of Lilianfels 'Old World Charm' as we invite you to peruse and tempt your palette with our new A La Carte Menu.Re-discover why our Multi-Award winning Restaurant excels again in style and service.Blue Mountains Conferences | Blue Mountains MeetingsWith meeting and events space for up to 100 guests complete with state-of-the-art equipment, 85 spacious accommodation rooms to house your delegates, and a fabulous array of fine dining options to choose from, it’s the ideal setting for meetings and conferences which will show your colleagues or clients how much you value them.Blue Mountains WeddingsThis European style country house hotel specialises in smaller weddings and events of up to 100 people. Personalised service, exceptional facilities and thoughtful attention to detail, accompanied by stunning views of the Jamison Valley make the hotel the ideal wedding venue.Blue Mountains Spa | Blue Mountains Beauty TreatmentsLilianfels is also renowned for its Spa. Guests can indulge in an array of soothing spa treatments individually tailored to refresh and rejuvenate. Enliven your senses with our soothing and restorative body and beauty treatments delivered by a team of caring and talented spa professionals.Dining with Spectacular Views at our sister property – Echoes RestaurantDiscover why Echoes Restaurant was awarded best regional restaurant in Australia by AHA in 2012. The combination of fine dining and spectacular views of the Jamison Valley have made Echoes a destination in the Blue Mountains. ... more   less 
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Also Known As:
Lilianfels Blue Mountains Resort And Spa
Lilianfels Blue Mountains Hotel Katoomba
Lilianfels Blue Mountains Katoomba
Lilianfels Blue Mountains Resort & Spa Katoomba

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