Went on the bus service as a way of learning about the local area, as well as taken advantage of the hop-on hop-off feature. To the positives first; drivers friendly and willing to answer questions and offer up suggested intineries when in Katoomba. Buses are clean and prompt. 25 stops means for easy maneuverability. Now to the sad news; its not a commentary tour, its most certainly not a quide tour or anything that you will learn anything about the area. Our driver despite being lovely only told us what there was to do at each stop (a fact we knew from the booklet already). We were expecting an informative tour about the history of the falls, history of the area, history of the architecture... we got none of that.
It is frankly no different then a public bus service be it a little more prompt and friendlier drivers. Not worth the money as you wont get what they are advertising and thats a tour with commentary.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 27, 2013
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I am so sorry that we did not exceed your expecations, thanks for your feedback however on our good points. We do pridie ourselves in offering a great hop on hop off service.
We do try and provide as much commentary as we can between stops, however it seems that you were definately after a more fully guided tour more like a day tour where you are with the same coach, driver and group of people all day. Yes you are correct we do not provide this level of service and I am sorry if this is what you were expecting.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.