The service from the hotel staff was pretty good overall although we didn't need to ask for much. Staff were quite responsive to any requests and provided the relevant information (e.g. when the opening hours were for breakfast). So no real complaints in this area...
The room however left a lot to be desired - fair enough we picked an "Old World Guesthouse" style room which is allegedly 3.5 star. Firstly, the room had no air conditioning although a pedestal fan was provided for our convenience - and even though it was a very pleasant 16 degrees celsius outside, it was much warmer inside - so much so that with no sheets or blankets on (even WITH the fan on) I was sweating during my sleep. Some spying on the motel-style rooms (the other option you can choose) revealed that they do get air-conditioning and even though those rooms looked smaller than the "Old World" ones (the room we were in had a second single-bed along with the double-bed) they would've probably been more comfortable.
The decor was quite tired too and the bathroom was shabby (tiles definitely needed regrouting). Also the bathroom was extremely tiny, larger people would probably struggle to even fit in. Unfortunately the water pressure/temperature for the shower didn't quite work either making it a miserable skin-scalding experience.
In terms of in-room features, the television only had reception for two commercial stations and the rest was poor. No Foxtel here either I'm afraid. Also the bar fridge made clunking noises every so often which didn't help with us getting any sleep.
The location of The Clarendon itself however is pretty good, but then again, Katoomba isn't a big town. It's situated only a few minutes walk from the main street where all the shops and restaurants of Katoomba are, and it's right next to an RSL. 20 mins walk or 4 mins drive down the road is the famous Echo Point and Three Sisters. Also The Clarendon is an entertainment venue of its own boasting live entertainment in its theatre restaurant every so often. The Guesthouse also has a gym, pool and even a sauna, but we never tried these amenities. Hot breakfast was included in our room price which was a plus.
What I liked best about "The Clarendon" was its attentive staff, good location and its reasonably sized "Old World Guesthouse" rooms.
What I least liked about the place was the lack of air-conditioning, tiny bathroom, and room features in disrepair (e.g. noisy fridge, shower, etc.)
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- Also Known As:
- The Clarendon Guesthouse Katoomba, Blue Mountains