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“Old fashion customer service!!” 5 of 5 stars
Review of Clansman Motel

Clansman Motel
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Clansman Motel
3.5 of 5 Small Hotel   |   9981 New England Highway, Glen Innes, New South Wales 2370, Australia   |  
Hotel amenities
Ranked #2 of 8 Glen Innes B&B and Inns
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Old fashion customer service!!”
5 of 5 stars Reviewed September 25, 2012

Quiet, clean and very accommodating hospitality. Ticks all the boxes for someone travelling with kids (or not) breakfast (continental)is included there is a microwave and DVD in the room which means I don't have to entertain the kids and I can reheat a healthy meal for them. Thanks for making life easy!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Clansman Motel, responded to this review, September 26, 2012
Many thanks for your review. We do try to go the extra mile for everyone.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
    14
    12
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Surfers Paradise, Australia
Level Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed August 13, 2012

Though a bit hesitant as this motel was on the New England Highway, as most are in Glen Innes, we found our rrom to be very quiet and the heating system was very welcome in this cold climate. The room had everything we wanted for a comfortable overnight stay, nicely furnished, and although there was no restaurant, the inclusive continental brakfast was brought to our room. As was the room service evening meals which was quite good value for money. This also saved going out into freezing temperatures at night.
Very welcoming and friendly people running the property too.
Highly recommended!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Clansman Motel, responded to this review, August 17, 2012
Many thanks for your kind words
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 2, 2012 via mobile

I stay here on my business travels, the rooms are very clean, the bed and pillows are comfortable, (I fell asleep just lying on the bed resting before dinner, that's how comfortable they are). The air con was very quiet, the home cooked meal was amazing. The staff are freindly and helpful, I thoroughly recommend this place to anyone who stays in Glen Inness.

Stayed May 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed April 22, 2012 via mobile

I stay here very regularly and I love it. It has just bee taken over by new people and it's still the same - fabulous. Room is a good size. Beds and pillows are comfortable an the doona is filled with alpaca wool and is lovely. Bit dated bit that is too be expected in a small regional town. Food for dinner and breakfast is great. Highly recommend the gourmet meatballs. Have stayed in other motels in Glen Innes and this one wins hands down

Stayed March 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 1, 2012

Stayed one night on trip back home to Brisbane. Rooms smelt and looked very clean, comfortable queen bed, fluffy white towels, very nice home cooked dinner, and friendly lady in reception. Just what we were looking for after a long drive. It is on the main road but noise was not a problem.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cessnock, Australia
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 19, 2012

We stayed overnight on the way to QLD in December 2011 in the 2 bedroom family room which is 2 rooms inter-connected with an internal door. There's one bathroom & table in the main room only, queen bed in the main and 2 single beds in the connecting room. Both have tvs (Foxtel), docking stations (with connectors for a variety of equipment), free wireless Internet. The connecting room has an external door which makes for easy access packing & unpacking but there is no way to stop children from unlocking it.

The motel is on the south edge of town and the night we stayed there we were told that there'd be no dinner service, which meant a trip into town. We left early the next morning and had breakfast in town.

We found the staff very friendly and helpful, the room and grounds kept immaculate and our son enjoyed talking to the Alpacas before sleep. Completely out of the staff's control, we woke to a strange sound (like the main door being opened) at about 5am & rose to discover the door was open. We had the chain lock on so it stopped the door opening any further. We notified staff upon checkout who said they'd follow-up.

Overall a nice place to stay.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 15, 2011

We stayed in a two bedroom unit that was really two units with interconnecting doors, sharing one bathroom. Only one wardrobe is present in the unit that also has the ensuite bathroom. There is free Wi-fi with good reception. It's clean and plenty of soap, shampoo, conditioner and towels are provided. A microwave would have been nice, however. The hostess is very friendly and helpful and there is a cute family of alpaccas at the rear of the property! A car is useful for going into the town centre as it is not quite in a central location.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Clansman Motel

Address: 9981 New England Highway, Glen Innes, New South Wales 2370, Australia
Location: Australia > New South Wales > Glen Innes
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 8 B&Bs / Inns in Glen Innes
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Clansman Motel 3.5*
Number of rooms: 12
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