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“Great location!” 4 of 5 stars
Review of Coogee Bay Hotel

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Coogee Bay Hotel
4.0 of 5 Hotel   |   253 Coogee Bay Road/9 Vicar St, Coogee, Randwick, New South Wales 2034, Australia   |  
Hotel amenities
Ranked #5 of 7 Hotels in Coogee
Sunbury, Australia
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
“Great location!”
4 of 5 stars Reviewed January 9, 2012 via mobile

Stayed here over the NYE weekend so the price was higher than usual.

Location was perfect, right in town, close to beach and bars. the hotel was nice, clean and very spacious.

Staff were accommodating and helpful.

Would definately stay again!

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBHBoutique, Front Office Manager at Coogee Bay Hotel, responded to this review, January 31, 2012
Hi Traveller2787,

Thank you for your feedback. We agree Coogee is a fantastic location right on the beach and just a short bus trip into the city centre. Our staff especially love hearing about a guests positive reviews so we will be sure to pass yours on to them!
Looking forward to welcoming you back to The Coogee Bay Hotel
Kind regards
Linda
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123 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Stuttgart, Germany
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed December 20, 2011

This is really one of the worst hotels I've stayed in so far. It is not worth the high price! When we came into the nice looking reception a colleague and me were quite optimistic that this is a nice hotel. However, a series of failiures startet with the inactivity of the lady at the reception. All employees in this hotel seem to be very desinteressted and demotivated without any sense of customer care. We were told that our room is in the heritage wing of the hotel. The rooms there are really heavily rundown. The carpet is very dirty and the bath full of mold. Furthermore, it is very noisy due to the bar and beer garden below the rooms. WiFi is only available in the beer garden. I really cannot recommend this hotel in any way...

  • Stayed December 2011, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBHBoutique, Manager at Coogee Bay Hotel, responded to this review, December 30, 2011
Good Morning

Thank you for taking the time to write a review. We will certainly address your concerns with the staff members involved as we normally receive wonderful comments on our customer service. We understand that you chose to stay in our budget pub style rooms which offer cheap accommodation for those who prefer to not to stay in our Boutique deluxe style rooms. The pub style rooms are indeed 3 star with own bathroom and we do advertise that they are situated above our licensed premises so therefore will receive hotel noise. If you are ever in coogee again we really would love for you to stay in our Boutique rooms.

Kind regards
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Mackay, Australia
Top Contributor
77 reviews 77 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 9, 2011

I stayed here last Saturday when in Sydney for a concert. The area was awesome with some great cares and restaurants across the street as well as a chemist and other shops which came in handy for my hangover. I stayed in a pub room which was old with a few cracks in the walls and some mould in the bathroom but for $145 in Sydney it wasn't too bad. I didn't spend much time in the room and the beach is right across the road so if you're not too worried about the room it's worth giving it a go.

Room Tip: The higher floors are less noisy as there is a pub below the rooms
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  • Stayed December 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBHBoutique, Manager at Coogee Bay Hotel, responded to this review, December 14, 2011
Hi 415GerardC

Thank you for taking the time to write a review! Coogee is definately a fantastic location with everything you need for a short or long stay!
We agree our Pub style rooms are fantastic value for budget accommodation in the eastern suburbs of Sydney, and yes some of our bathrooms are currently undergoing a much needed "refresh".
Next time your in Sydney you should check out our gorgeous Boutique Accommodation!
Kind regards
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Sydney
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 1, 2011

We only stayed one night to attend an event in Randwick/Coogee in a 'Boutique District Kitchen' room with our 3 kids. Perfect location and good to be back in Coogee for the weekend. Room was very clean, decent size bathroom with shower and a bath. Great to have a kitchen, but didn't get to use it much with all the take-away meal options a few minutes' walk along Vicar Street. Entrance to property a little hard to find - it is off Coogee Bay Road between Arden & Brook Streets. Everything was setup for us as requested through Booking.com; sofa bed made up for our two older kids and a cot with bedding set for the 2 year old. Lots of towels, soap and shampoo/conditioner provided but not enough tea-bags. Very friendly and helpful staff - the kids enjoyed the early breakfast in the Brasserie at 6.50am. Good for a family stay with the beach across the road. Surprisingly quiet.

Room Tip: Rooms on the Western side with district views are quieter than those overlooking the hotel.
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  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBHBoutique, Manager at Coogee Bay Hotel, responded to this review, November 22, 2011
Good Morning,

Thank you for your lovely comments! We appreciate all feedback and we especially love to hear when our guests enjoyed their stay so much. Our Boutique rooms are very well equipped, particularly if you choose one our kitchenette rooms which also guarantees you a balcony to sit out on and relax. Great for a family getaway!
Looking forward to welcoming you and your family back to Coogee and The Boutique Hotel.

Kind regards
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Sydney, Australia
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 13, 2011

Great fun place to stop over - we were lucky enough to have 2 nights there. We were given a spacious and beautiful Ocean View suite on the pub side, with the very best ocean view & a large shared veranda. Shared with a bunch of partying teenagers, who were really quite sweet & considerate (one of them politely offered to take a photo of us with our camera) and they were out for most of the time we were in.
The veranda was also regularly & non-intrusively patrolled by security guards.
The pub area downstairs is fairly busy and noisy, but i would have been disappointed if it wasn't - we certainly didn't hear much from two floors above.
As a previous reviewer said the pub is a great place for people watching & chilling out with friends.
Our only complaint is that having checked in Saturday lunch time in the boutique area reception, all the access gates but one on the opposite side of the block were locked shut, so we had to drag our bags around the block.
Nothing serious: we made a quick recovery watching the colours of the ocean / sky change with a bottle of champagne on the veranda.
We would definitely stay there again.
We also paid a very reasonable price for our room through 'needitnow.com'

Room Tip: book a room in the pub area
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBHBoutique, Manager at Coogee Bay Hotel, responded to this review, October 17, 2011
Thank you so much for taking the time to write a review. We were happy to hear that you enjoyed your Ocean view suite and agree that the balcony is perfect for enjoying a glass of champagne while watching the waves on coogee beach. I'm sorry to hear of your trouble accessing your room and will investigate as to why all of the gates were closed, this is not usual practice in the middle of the day.
Thanks again for your positive review and we hope to welcome you back to our hotel in the near future!
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Greymouth, New Zealand
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 9, 2011

I stayed four nights at the "Boutique" part of the hotel. Lovely big room, spotlessly clean and acessable to numerous restaurants, transport, beach etc. It has no restaurant on the premises, which is a bit of a pain at breakfast time, but that is really a minor inconvenience.

Room Tip: Ask for a room on the second floor facing the sea, the sea side is away from the street.
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  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBHBoutique, Manager at Coogee Bay Hotel, responded to this review, September 13, 2011
Hi Robin

Thank you so much for taking the time to write a review on your stay with us. We are delighted that you enjoyed your stay with us. Coogee is wonderful spot which has some fantastic restaurants in the area and our own Brasserie (located on the main premises of the hotel not in the Boutique Hotel) is open for breakfast, lunch and dinner.
Thanks again for your feedback and we look forward to welcoming you back soon.
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Rutherglen, Australia
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 8, 2011

Gret place to stay for the location. We stayed in the boutique section of the hotel. Our room looked out to the ocean but it also overlooked the bins at the back of the bottle shop -wafts from the bins were quite strong (even two floors up) so we couldn't us the balcony or open the windows for the sea air. Also noisy when staff putting things in the bins forklifting stock. Apart from that all was good with the accommodation. Interconnecting rooms good. Kitchenette in one of the rooms. Rooms nicely appointed.
Continental breakfast was included. This is a good idea however, the service was pleasant enough where brekky is served but everything else is pretty woeful...on both mornings....had to keep getting up to ask staff for more cereal, clean plates, cutlery, juice, milk, etc etc. Coffee that we paid for was pretty poorly made. Sunday morning bucks/rugby whatever groups very loud in the breakfast area, still drunk and swearing loudly. Very educational for us and for our children! Get it delivered to your room if possible or go out elsewhere!

Room Tip: ocean view nice - bins can be smelly and make for a noisy area
See more room tips
  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBHBoutique, Manager at Coogee Bay Hotel, responded to this review, September 21, 2011
Hi Rutherglen,

Thank you for taking the time to write a review.
We were happy to read that you enjoyed our accommodation rooms and agree that our interconnecting rooms are perfectly appointed for families. Coogee certainly is a fantastic location!
We certainly take your comments on board regarding the bins and noise from the stock deliveries and are undertaking efforts to try to improve this area. In regards to your breakfast experience we thank you for your comments, guest feedback is very important to us and always provides us with an opportunity to address areas of concern and make improvements.
Thank you again, and we look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coogee Bay Hotel

Address: 253 Coogee Bay Road/9 Vicar St, Coogee, Randwick, New South Wales 2034, Australia
Location: Australia > New South Wales > Greater Sydney > Randwick > Coogee
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Coogee
#4 Luxury Hotel in Coogee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Coogee Bay Hotel 4*
Number of rooms: 74
Official Description (provided by the hotel):
All rooms offer a refreshing beachside option, incorporating natural timbers, soft blues and crisp white tones.Located behind the main hotel is the Boutique Wing offering stylish, modern accommodation for corporate travellers and those seeking a relaxing retreat. The Boutique Hotel offers 4 star luxury on the shores of one of Sydney's most famous beaches with competitive rates and a range of weekend packages to entice.If you're seeking 3 star affordable accommodation, our Heritage Wing, located within the main hotel building, is perfect for those wanting to be close to the action. ... more   less 
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Also Known As:
Bay Coogee

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