I booked there about 4 weeks before a two night stay & they rang me the day before & said they never had a room available because of "the system".I then asked them to find me another motel in Chatswood because I had made arrangements to meet people there etc.So they told me they found another room in Chatswood ,when I turned up there they told me Charrington had actually booked us into one of their other motels in a different suburb.
Charrungton then found us a room for one night only & we were forced to bludge a room with friends for the 2nd.The time this took to sort out cause us to miss an all expenses paid harbour cruise which was to be the highlight of our trip.Charrington totally wrecked our trip & didnt even have the decency to apologise-they are a disgrace.
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