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“Convenient location” 4 of 5 stars
Review of Mantra Chatswood

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Mantra Chatswood
4.5 of 5 Hotel   |   10 Brown Street, Chatswood, Willoughby, New South Wales 2067, Australia   |  
Hotel amenities
Ranked #2 of 3 Hotels in Chatswood
Caloundra, Australia
Top Contributor
152 reviews 152 reviews
71 hotel reviews
Reviews in 80 cities Reviews in 80 cities
67 helpful votes 67 helpful votes
“Convenient location”
4 of 5 stars Reviewed September 17, 2012

Just stayed one night. Had booked a studio through The net. Nice surprise, upgraded to a 1 bed room apartment.
Room was very clean and had possibly had a bit of a facelift in the bathroom. First time though that we have had to pay $25 for overnight parking in the burbs.

Stayed September 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessicah589, Manager at Mantra Chatswood, responded to this review, September 18, 2012
Hello Xlcobra,

Thank you for taking the time to provide us with feedback of your recent stay.

We are glad to hear you had a positive experience whilst staying in our One Bedroom Apartment.

In regards to your feedback regarding car parking, we do only have limited spaces available so there is a charge associated.

We hope to welcome you back to the hotel in the future.

Kind Regards,

Jessica Ho
Reservations Manager
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192 reviews from our community

Traveler rating
    36
    85
    45
    17
    9
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50
38
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65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Brisbane, Australia
Top Contributor
63 reviews 63 reviews
59 hotel reviews
Reviews in 56 cities Reviews in 56 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed August 22, 2012

Have stayed numerous times because of its location. Good hotel for the north shore of Sydney. Next to Chatswood train station, and Chatswood shopping.The standard is always consistent.
Not five star, but clean and tidy, and helpful front staff.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessicah589, Manager at Mantra Chatswood, responded to this review, August 29, 2012
Hello Holdreamerbrissie,

Thank you for your feedback of your recent stay at Mantra Chatswood. We appreciate you enjoyed your stay. Thank you for your continued support of our hotel.

If we can do anything to make you more comfortable during your next stay, please do not hestitate to contact me.

Looking forward to welcoming you back.

Kind Regards,

Jessica Ho
Reservations Manager
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Taree
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2012

We chose the Mantra for easy access to an appointment, the shopping centre and transport. Our studio room was spacious, comfortable, clean and quiet. We only stayed overnight so didn't need to use all of the great facilities. The kitchenette was convenient, well appointed. I'd have appreciated a coffee plunger and small supply of ground coffee, as provided at another Mantra hotel. Bathroom spacious too. Our shower was over the bath: not a problem for us, but others may need to check. Reception staff were friendly, and efficient, with speedy checkout when we needed it. There are several lifts and we didn't have to wait. My only negative comment was the intense smell of garlic from the restaurant permeating the whole reception area from afternoon to night.

Room Tip: Studio room is fine, unless you need a sofa for comfortable sitting.The desk chair and armchair were...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessicah589, Manager at Mantra Chatswood, responded to this review, July 30, 2012
Dear Riversiders Taree,

Thank you for your feedback regarding your recent stay. We are so glad our team members were helpful during your time with us. In regards to your comment about the garlic smell, this was due to our Friday Pasta Bar for lunch.

We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.

Kind Regards,

Jessica Ho
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nsw
Top Contributor
164 reviews 164 reviews
51 hotel reviews
Reviews in 70 cities Reviews in 70 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed July 20, 2012

Recently stayed at the mantra for work and could not have been happier. The front of house staff were friendly and professional. I was given a king bed in a studio room on the top floor with a little balcony overlooking the city. I was a bit worried it would be noisy as it faced the street however it was fine. The room was clean and had everything I needed and then some, including a washing machine and dryer and small kitchen with herbal teas as well as the usual stuff. Only instant coffee though : ( It was spacious and relaxing. The bathroom was huge with both a shower and bath and the beauty products were of a high standard. Lemongrass or lemon myrtle from memory. Anyway they smelt delicious. Breakfast was good and the location is unbeatable being less than a five minute walk to the station and mall.

I stayed for 3 nights by myself and on the 4th my sister joined me. I requested a twin room on check in and they said why not have the king for a bit of luxury until your sister arrives and then we will make up a twin. I thought yer right I can see we will be sharing a bed (even if it is king) but to my absolute delight there it was when we arrived later that day. Super happy and would highly recommend this hotel and this hotel chain. Well done.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessicah589, Manager at Mantra Chatswood, responded to this review, July 30, 2012
Dear Foodies1,

Thank you for taking the time to provide us with feedback regarding your recent stay at Chatswood. We are glad you enjoyed the facilities we have to offer in our One Bedroom Apartments. We are delighted to hear that our team members exceeded your expectations regarding the bedding arrangements during your stay.

Looking forward to welcoming you back to the hotel in the future.

Kind Regards,

Jessica Ho
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 12, 2012

We stayed here for a few nights as we were packing & moving from Sydney. It was a good location, easy parking, clean & comfortable rooms. No issues at all! A great place to stay in a great location. We loved the kitchenette, perfect for in room breakfasts, although the breakfast is good in the restaurant.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessicah589, Manager at Mantra Chatswood, responded to this review, August 29, 2012
Hello OZABC,

Thank you for taking the time to provide us with feedback of your recent stay at Mantra Chatswood. We are glad to hear that you enjoyed your stay in our Studio room.

Looking forward to welcoming you back to the hotel for your next stay,

Kind Regards,

Jessica Ho
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 7, 2012

I was stayed for 5 days somewhere in 2nd week of January 2011 for business trip. It's only 7-10 minutes walking distance away from office in Chatswood area.

Reception area look small but they were very efficient. Noticed they were quite busy serve the guest doing check-in and out all the time when pass by the area. The place similar as service apartment.

I don't quite remember how many floor the building but it's quite high rise. I seldom get chance to get one of 2 lifts ready in first floor since many guest used them. The place quite clean and suitable for family stay indeed.

My room was furnished with microwave, TV set, laundry and dryer machine separately inside the bathroom, bathtub, tv.

I did not try the gym and pool as i did night outdoor photography after back from office. The location is convenience since it's next to the pub (if you need to hang out), train station, mini-mart (next to train station entrance). At 8pm, most of the shops were closed and you wont get much around.

From the train station it took around 1 hour to reach Kingsford-Smith Int'l airport.
Alternatively you may catch the cab which sometime it take longer time to catch.
The bus stop is 100m away but may have to wait longer since not much bus goes to this route.

You may find some couple restaurants nearby which can try as well.

My room has balcony which I open little bit to let the night breeze goes in every night and give the cool feel inside.

I am quite satisfied overall and definitely will come back for next round opportunity.

Not much

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Mantra Chatswood, responded to this review, July 10, 2012
Dear Ekobless,

Thank you for taking the time to write about your experience with us. We value your feedback greatly in aiming to provide a high level of service for all our guests. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.

Regards,

Jessica Ho
Reservations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 27, 2012 via mobile

We took two bed apart which was spacious for 3adults and 1 teenager. Actually a one bed with hotel like room with adjoining door .

5 min walk to everything including train and shopping . Being 10 min train ride to the city great alternative to bustle of Sydney .

Great pub downstairs with helpful and friendly staff. Good value meal

Will stay again

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Mantra Chatswood, responded to this review, July 10, 2012
Dear Janelle,

Thank you for taking the time to write about your experience with us. We value your feedback greatly in aiming to provide a high level of service for all our guests. We appreciate your feedback regarding our team members and location.

We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.

Regards,

Jessica Ho
Reservations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Chatswood

Address: 10 Brown Street, Chatswood, Willoughby, New South Wales 2067, Australia
Location: Australia > New South Wales > Greater Sydney > Willoughby > Chatswood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Chatswood
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Chatswood 4.5*
Number of rooms: 165
Official Description (provided by the hotel):
Mantra Chatswood is located in the centre of Chatswood, a thriving business and shopping district, 10km north of Sydney's CBD. The hotel is close to the major corporations of the North Shore and within a few minutes walk of the famous shopping centers of Chatswood, including Westfield and Chatswood Chase. Conveniently located next to Chatswood Railway Station and Bus Interchange, Mantra Chatswood offers easy access to both Sydney CBD and Homebush Bay Olympic Park. Mantra Chatswood offers contemporary, apartment style accommodation, featuring studio, one and two bedroom apartments, each stylishly decorated and equipped to cater for all travel needs. All rooms include kitchenettes, broadband access, facsimile lines, ISD/STD direct dial phones and voice mail message service, in-room movies, selected Foxtel Channels, dryer, iron and ironing board, hairdryer, exclusive toiletries, mini bar and tea and coffee making facilities. One and two bedroom apartments are self-contained with full kitchen and laundry facilities and offer the perfect base for overnight, short-term or long-term stays. With premium facilities including an indoor heated lap pool, sauna, spa, Gymnasium, 24-hour reception, room service, Melting Pot Bar & Bistro, express check-out and conference and meeting facilities with wireless broadband access, Mantra Chatswood is the ideal home away from home for both business and leisure travelers alike. Perfect for travelers who are relocating or on a long stay work assignment, if you'd like information about Mantra Chatswood's long stay rates, please contact the hotel direct. Mantra Chatswood is the only choice for discerning travelers to Sydney's North Shore! ... more   less 
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Also Known As:
Mantra Chatswood Hotel Chatswood
Mantra Chatswood Sydney
Mantra Chatswood Hotel Sydney

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